1. David Orinda Otieno Page 1 of 2
Otieno David Orinda
P. O. Box 5968, Kigali-Rwanda I +250 781 662 662 I davidorinda@gmail.com
Career Summary:
Results-oriented professional with 18 years of Hospitality Management experience in 4 - 5-
Star Hotels, as well as in the Restaurants and Hospitality Management Institutions.
Proven ability and effective in customer care, food and beverage service, articulating
and effecting Communication, sales and marketing, human resources management,
revenue generation and cost control, budgeting control and review, and training of
staff.
Experience accompanied by honors graduate diploma in hospitality management and on-
going Masters in Hospitality Management from Mahatma Gandhi University Rwanda.
Work Experience:
October 2015 – present: Hospitality Management Consultant, Akilah Institute
for Women, Kigali.
Teaching hospitality courses and leadership at a short term “bridge program” which
will enable incoming Burundi students to easily transition into mainstream classes on
the Rwandan Campus in the second trimester. I am also required to adapt current
curriculum to be taught in the 8 week framework and develop any lesson plans or
assessments for the course.
Adapting curriculum for the Leadership 101 course and F&B1 and CCGS1 review
course
Developing informal and formal assessments
Organizing and supervise special projects
Mentoring students
Assisting with integration of Burundi students into student body.
January – June 2015: Hospitality Management Instructor, Akilah Institute for
Women, Burundi.
Delivering F&B management, hotel property management and tourism related
courses to Students.
Collaborating with Akilah career development manager to reach out to key partners
for hands on training opportunities for students.
Providing students with objective and timely feedback.
2. David Orinda Otieno Page 2 of 2
November 2013 – December 2014: Operations Manager, Nonara Beach Resort,
Burundi.
Solving guests complaints
Sales and marketing
Supervising and coordinating all the Head of Departments.
Setting up job schedules and job requirements.
September 2007 – 2009: Restaurant Manager, Munyonyo Commonwealth Resort
Ltd, Uganda.
Supervising the Restaurant Set-ups and service according to the standards
established by the property.
Coordinating food and beverage service staff in conjunction with other departments
involved.
Training of Staff.
Education:
2015 – 2017: Masters in Hospitality Management, Mahatma Gandhi University
Rwanda
Computer skills:
Proficient in Microsoft Word, Excel, PowerPoint
Languages:
Proficient in Oral and written English and Kiswahili.
Volunteer:
Chairman, Association of Kenyans Living in Burundi (AKB), 2012 - 2013
Vice Chairman, Association of Kenyans Living in Burundi (AKB) – 2011 - 2012
A Steering Organizing Committee member of Kenya@50 Celebration in Kenya
Embassy in
Bujumbura. 2013
Recognition:
Excellent Quality Service Award, Confrérie De La Chaine des Rôtisseurs, 2009
Service Excellence Award, Munyonyo Commonwealth Resort Ltd, 2007