1. JAY CHENG SHI JIE
Home Address:
No. 8, JALAN SEMARAK 5,
TAMAN SEMARAK,
API-API
82000 , PONTIAN
JOHOR MALAYSIA
Mobile :+60111 - 7759249
Email : jaychengshijie@gmail.com
Nationality : Malaysian
Date of Birth : 5 JULY 1992
EDUCATION AND QUALIFICATIONS
LEEDS METROPOLITAN UNIVERSITY (UNITED KINGDOM)
DEGREE OF BACHELOR OF ARTS IN MANAGING INTERNATIONAL
HOSPITALITY 2012 – 2013
Relevant modules include: Business Level Strategy, Service Enhancement,
International Marketing Strategy, Career Action Plan, Global Business
Prospective, and International Human Resource Management.
TAYLOR’S UNIVERSITY (MALAYSIA)
DIPLOMA IN HOSPITALITY MANAGEMENT 2009 - 2012
Relevant modules include: Information Technology, Business of Tourism &
Hospitality, Tourism Geography, Food & Beverage Operation and Practical,
Room Division Operation and Practical, Kitchen Operation and Practical,
Thinking Skill, Basic Account, Food Science, Economic, Basic French and Plant
& Premises.
SMK DATO ALI HAJI AHMAD (SECONDARY SCHOOL)
SIJIL PELAJARAN MALAYSIA 2005 - 2008
Relevant modules include: Bahasa Melayu, Bahasa English, Bahasa Cina,
Biology, Chemistry, Physic, Additional Mathematic, Mathematic Modern,
History, Moral education.

2. WORK EXPERIENCE
RENAISSANCE HOTEL JOHOR BAHRU (MALAYSIA)
APRIL 2014 – CURRENT
Position: Executive Lounge Supervisor
OBM BUFFET RESTAURANT IN LEEDS (UNITED KINGDOM)
JULY 2013 – DECEMBER 2013
Position: Supervisor
GERMAN MARKET IN LEEDS (UNITED KINGDOM)
NOV 2012 – DECEMBER 2012
Position: Part – Time Worker
MY TURN CAFÉ IN MALAYSIA
JUNE 2012 – SEPTEMBER 2012
Position: Bartender, Waiter and Kitchen Helper
RUEMZ HOTEL IN TAYLOR’S UNIVERSITY MALAYSIA
JULY 2010 – SEPTEMBER 2010 (3 MONTHS INTERNSHIP)
Position: Front Office Attendant, Housekeeping Attendant, and Guest Service Attendant
(Casher, Reception, Night Audit etc.)
MUTIARA HOTEL JOHOR BAHRU MALAYSIA
JAN 2010 – MARCH 2010 (3 MONTHS INTERNSHIP)
Position: Kitchen Helper, Waiter and Bartender.
MY HONEYMMON DESSERT CAFÉ MALAYSIA
JULY 2009 – DECEMBER 2009
Position: Part – Time Waiter and Cashier.

3. KEY SKILLS
COMMUNICATION:
Enhanced English oral communication skills by living with English-speaking
students and travelling, and working at restaurant in Leeds.
Written communication skills developed through completing pitch book, portfolio
project.
Learnt solving problem for customers through interacting when worked as
Supervisor in OBM buffet restaurant Leeds.
Learnt Basic French when study in Taylor’s University.
WORKING WITH OTHERS
Working with my staffs, discovering the guests and delight the guests when in
Renaissance Hotel Johor Bahru.
Working with another supervisor and discuss together how to solve the problem
of customer complain in OBM buffet restaurant Leeds.
Working on Course Work with group members, learning how to allocate and
combine works.
INFORMATION TECHNOLOGY (I.T)
Competent in the use of Microsoft Office packages: Word, PowerPoint, Access
and Excel at University.
Basic Opera System.
INTERESTS
SPORTS: Enjoy playing Basketball, Ping-Pong, and Badminton with friends and
learning tennis in club currently.
SOCIAL: Enjoy an active social life with friends, watching movie in cinema, hiking, and travelling.