1. JERRY PHILIP LEE
1854 Corte Pulsera | Oceanside, CA 92056 | (858) 527-2347 | jerry5546@att.net
EXPERIENCE
Career Summary: Experienced Director of Mail Operations and Facilities Management who has a proven track record
managing cross-functional teams of over 100 employees, delivering operational excellence and oversight of large scale/high
volume mail and print operations with extensive experience in streamlining a facility’s production and operational management
processes to deliver improved efficiencies and millions in cost savings.
Core Competencies:
• Providing leadership in planning, programming and administering mail and print services, fleet operations, facility
maintenance and related project management.
• Managing large-scale mail and print processing facilities.
• Managing USPS and other public/private sector mail services interfacing.
• Hiring and leading large, multi-disciplinary and geographically dispersed teams.
• Establishing operational and administrative policies & procedures that ensure security, safety and delivery standards.
• Budget planning and execution to control labor, supply and production costs.
• Customer service focus with strong commitment to improving overall performance and client services.
• Track record of success in leading operational excellence initiatives resulting in increased efficiencies and cost savings.
• Negotiating and managing vendor and customer contracts.
• Process enhancement and technology implementation to maintain state-of the art operations.
County of San Diego 2014 - Present
Mail Services Manager
• Develop partnerships and processes that support transparency, foster communication, promote efficiency and
positively influence customer satisfaction across the organization.
• Assist customers by creating a turnkey, one-stop shop mailing and print services solution.
• Streamline carrier routes resulting in increased efficiencies and a 35% timesaving.
• Manage increasing mail volume to process 12 million letters a year.
• Manage a budget of $8 million.
• Manage and lead a team of 20 employees, providing guidance to manage their daily activities and priorities.
• Bridge and improve the relationship between the County and USPS.
• Increase accountability to existing vendors, new vendors and team, resulting in cost savings and increases in
efficiency.
• Oversee Mail Services fleet of vehicles.
• Led effort to update branding.
RICOH Corporation 2009 - 2014
Sempra, SDG&E and Southern California Gas| Director of Mail Operations |San Diego, CA
• Project managed and led all mail projects for Sempra Energy for Southern California operation
• Recognized as top producer, exceeding production goals, going from 3000 to over 300,000 pieces/month
• Led cost-saving operations business practices resulting in 25% efficiency, while increasing production by 40% YoY
• Manage quality control initiatives for design and implementation of new production and security procedures
• Proficiently managed high-volume money accounts for the CAPS and postage machines
• Actively supported the Sales staff as a consultant for new and existing accounts for best product, equipment and staffing and also
directed sales staff to new business
• Managed staff in several different departments (PBX, Copy production, Mail services and Legal dept. Mainframe printing)
Xerox Corporation 2003 - 2009
Sempra, SDG&E and Southern California Gas| Manager of Mail Operations |San Diego, CA
• Project managed and led all mail projects for Sempra Energy for Southern California operation
• Managed mail operation staff across southern California and 55 courier routes.

2. • Managed 956 newspapers for the executives
• Supported the Sales staff by consulting on new accounts
• Streamlined the Mail operations for cost saving by 40%
• Managed all of the mailstops throughout the enterprise. Designed all of the BRM and CRM for the three companies.
Zoltek Corporation 2001 - 2003
Production and Purchasing Manager |San Diego, California
• Established proprietary production and purchasing strategies resulting in a 23% increase in revenue due to new products sourced
• Handled all purchasing of raw materials and chemicals for production
• Streamlined production process resulting in cost-savings of over 25% and reduced waste material
• Managed employee performance for optimal production capacity
• Lead daily managers meetings for production scheduling and daily staff meetings for operations
United States Post Office (USPS)
1980 - 2001
District Supply Purchasing Manager |San Diego, California
• Sourced new products that were adopted nationally saving USPS $2,000,000 per year
• Effectively managed a staff of over 100 employees running all aspects of mail operations
• Responsible for six government credit cards with $1,500,000 in purchasing power
• Trained in all Postal Rules and Regulations for mailing
• Implemented proprietary ordering system for warehouse operations for improved accountability
LEADERSHIP
United States Army 1976 - 1980
101st
Airborne Division|Fort Campbell, KY
• Top Secret Clearance
EDUCATION
Mesa College
Business Administration, emphasis in Accounting and Finance
Army
Non-commission leadership academy
USPS
Mail Quality Control certification
ADDITIONAL INFORMATION
Memberships: Post Council Commission, and Mail System Management Association
Interests: Golfing, Cycling, Fishing, Boating, Hiking, Photography