The ability to drive consistent use and widespread adoption of Business Intelligence is an ongoing challenge for many companies, and the inability to achieve this consistency and uniform adoption can significantly impede their progress in becoming information and data-driven organizations. Departmental siloes, tool proliferation, end-user Data Literacy, and other challenges too often produce an environment in which a shared, common understanding of the organization’s key performance indicators fail to materialize. In addition, metrics and measurements — the much-discussed “single-source-of-truth” — often fail to take shape, which in turn leads to competing versions of the truth, a lack of trust in available decision-making data, and degradation in decision-making speed and effectiveness. In this webinar, we will: • Explore the underlying conditions that lead to the challenges of driving consistent and company-wide adoption of Business Intelligence • Examine case studies of companies that have successfully solved these challenges • Suggest solutions to the issues preventing organizations from building the necessary but elusive “Single Source of Truth”

1. www.metricinsights.com
© Metric Insights 2020 – Company Confidential
Give your data the audience it deserves
Achieving a Single Source of Truth

2. Marius Moscovici
Founder & CEO
Metric Insights
Mike Smitheman
VP Sales & Marketing
Metric Insights

3. Agenda
• The Quest for a Single Source of Truth
• Customer Examples & Demonstrations
• Q&A

4. WHY DOES A SINGLE SOURCE OF TRUTH MATTER?

5. LOW USAGE MINIMAL ROI
WITHOUT TRUST…

6. CONSISTENT
DATA
CONSISTENT
USAGE OF DATA

7. ACHIEVING A SINGLE SOURCE OF TRUTH…
…IS A JOURNEY NOT A DESTINATION

8. Pharmaceutical Company with data quality Issues
Clinical Trials Company managing changing operational environment
Software Company with data engagement challenges
Retail Company with dashboard overload

9. Fortune 100
Retail Company
DASHBOARD OVERLOAD
70,000 employees, 10,000’s of
reports, 30 BI portals, causes
lack of consistency, governance
and discoverability

10. CENTRALIZED PORTAL with a
hub and spoke resource model to
publish, document, and certify all
BI content
Fortune 100
Retail Company
DASHBOARD OVERLOAD

11. • Governance model for BI
• Analysts accountability
• Discoverable data
Fortune 100
Retail Company
DASHBOARD OVERLOAD

12. Fortune 400
Software Company
LOW ENGAGEMENT
Volume of reports and
dashboards causes executives
and management to not use BI

13. Fortune 400
Software Company
LOW ENGAGEMENT
Pre-filtered DISTRIBUTION of
relevant content ensures users are
getting actionable data that they
can consume quickly

14. Fortune 400
Software Company
LOW ENGAGEMENT
• Reduced user errors
• Increased trust
• Higher engagement

15. Fortune 200
Pharmaceutical Company
DATA QUALITY
Unreliable sales data from 3rd
party data aggregators causes
challenges for sales and trade
teams

16. Fortune 200
Pharmaceutical Company
DATA QUALITY
STATISTICAL ANALYSIS of
data determines data quality vs
business issues

17. Fortune 200
Pharmaceutical Company
DATA QUALITY
• Confidence in data
• Increased sales performance
• Better morale and relationships

18. Clinical Trials
Company
RAPID CHANGE
Rapid operational changes due to
Covid-19 crisis make it difficult for
all stakeholders to get on the
same page

19. Information from multiple sources
is organized into a top down
MASHUP for management so that
everyone is on the same page
Clinical Trials
Company
RAPID CHANGE

20. • Single source of truth
• Agile approach to deal with crisis
• Increased trust
Clinical Trials
Company
RAPID CHANGE

21. COMMON THEMES
SINGLE SOURCE OF TRUTH
1
Quality Data
2
Organized &
Discoverable
Content
3
Certified &
Trustworthy
4
Focused via
Anomaly &
Exception
Detection
5
Distributed
to Users
Where They
Need It

22. www.metricinsights.com
© Metric Insights 2018 – Company Confidential
Q&A
marius@metricinsights.com
mike@metricinsights.com