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Riddles in Supply Chain Management - How AI solves them?
DSC Europe 2022
Nino Požar
Data Scientist, BE-terna
+385 91 4007 075
nino.pozar@be-terna.com
https://www.linkedin.com/in/nino-pozar
SOLVING MODERN SUPPLY
CHAIN CHALLENGES
1. Supply chain planning challenges
2. Demand forecasting using regression
3. Challenges in forecasting
4. Solving SCM challenges using forecasting
5. Financial impact & business benefits
Agenda
Data & AI potential in Supply Chain
Data & AI potential in Supply Chain
Data & AI potential in Supply Chain
The challenges in
supply chain
• Scheduling purchase orders according to forecasted demand
• Schedule work orders to satifsfy market demand
Introduction
The challenges
• Scheduling purchase orders according to forecasted demand
• Schedule work orders to satifsfy market demand
• Send items to retail stores and wholesale customers
Introduction
The challenges
• Scheduling purchase orders according to forecasted demand
• Schedule work orders to satifsfy market demand
• Send items to retail stores and wholesale customers
• Replenishment between stores
2|
AUTOMATED &
OPTIMISED
ORDERS 1| DEMAND
FORECASTING
3|
PRODUCTION
PLANNING
OPTIMISATION
4| STORE TRANSFERS
Introduction
The challenges
• Scheduling purchase orders according to forecasted demand
• Schedule work orders to satifsfy market demand
• Send items to retail stores and wholesale customers
• Replenishment between stores
2|
AUTOMATED &
OPTIMISED
ORDERS
3|
PRODUCTION
PLANNING
OPTIMISATION
4| STORE TRANSFERS
1| DEMAND
FORECASTING
Introduction
The challenges
Demand/sales forecasting
ML approach
Forecasting (regression)
Statistical approach: Sales data  Forecast sales
t0 ttoday
100
200
300
400
0
Average
Statistical methods
Sales in last period
True value
Forecasting (regression)
Machine Learning approach: Sales data  Forecast sales
t0 ttoday
100
200
300
400
0
ML model
Average
Statistical methods
Sales in last period
True value
DIFFERENT DATA SOURCES
CLEAN DATA
BUILDING FEATURES
DIFFERENT ML MODELS
• ERP, BI, CRM, external
data
• True and relevant data
• Outliers, stock-outs,
promotions
• Substitute data
• Date & sales fetures
• Contextual features
• External features
• Different algorithms
• Granularity - daily, weekly,
monthly
• Forecasting per item &
location
How does it and why does it work
How does it and why does it work
What are the riddles in
demand/sales forecasting?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
How to handle stock-out periods?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
How to handle stock-out periods?
How to forecast promotional periods?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
How to handle stock-out periods?
How to forecast promotional periods?
How to manage outliers in sales?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
How to handle stock-out periods?
How to forecast promotional periods?
How to manage outliers in sales?
How to account for price elasticity?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
How to handle stock-out periods?
How to forecast promotional periods?
How to manage outliers in sales?
How to account for price elasticity?
How to solve external impact?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
How to handle stock-out periods?
How to forecast promotional periods?
How to manage outliers in sales?
How to account for price elasticity?
How to solve external impact?
How to estimate forecast of new items?
What are the riddles in
demand/sales forecasting?
How to deal with seasonality of sales?
How to handle stock-out periods?
How to forecast promotional periods?
How to manage outliers in sales?
How to account for price elasticity?
How to solve external impact?
How to estimate forecast of new items?
How to deal with
seasonality of sales?
How to forecast
promotional periods?
How to manage
outliers in sales?
How to account for
price elasticity?
How to solve
external impact?
Riddles in Demand forecasting
How to handle
stock-out periods?
How to estimate
forecast of new items?
How to deal with
seasonality of sales?
How to forecast
promotional periods?
How to manage
outliers in sales?
How to account for
price elasticity?
How to solve
external impact?
Riddles in Demand forecasting
How to handle
stock-out periods?
How to estimate
forecast of new items?
Riddles in Demand forecasting
How to deal with
seasonality of sales?
How to forecast
promotional periods?
How to manage
outliers in sales?
How to account for
price elasticity?
How to solve
external impact?
How to handle
stock-out periods?
How to estimate
forecast of new items?
Riddles in Demand forecasting
How to deal with
seasonality of sales?
How to forecast
promotional periods?
How to manage
outliers in sales?
How to account for
price elasticity?
How to solve
external impact?
How to handle
stock-out periods?
How to estimate
forecast of new items?
Riddles in Demand forecasting
How to deal with
seasonality of sales?
How to forecast
promotional periods?
How to manage
outliers in sales?
How to account for
price elasticity?
How to solve
external impact?
How to handle
stock-out periods?
How to estimate
forecast of new items?
Price = 0.29€
Price = 0.49€
Price = 0.57€
Highest sales
HIGHEST MARGIN
Lowest sales
0.29€
0.49€ 0.57€
Riddles in Demand forecasting
How to deal with
seasonality of sales?
How to forecast
promotional periods?
How to manage
outliers in sales?
How to account for
price elasticity?
How to solve
external impact?
How to handle
stock-out periods?
How to estimate
forecast of new items?
Riddles in Demand forecasting
How to deal with
seasonality of sales?
How to forecast
promotional periods?
How to manage
outliers in sales?
How to account for
price elasticity?
How to solve
external impact?
How to handle
stock-out periods?
How to estimate
forecast of new items?
NEW ITEM
SIMILAR ITEMS
Putting it
all together
Results
presented
in BI app
Recomm.
purchase qty
Production
recomm.
Store
transfers
Integrated
into ERP
Results
presented
in BI app
Recomm.
purchase qty
Production
recomm.
Store
transfers
Integrated
into ERP
Results
presented
in BI app
Recomm.
purchase qty
Production
recomm.
Store
transfers
Integrated
into ERP
Results
presented
in BI app
Recomm.
purchase qty
Production
recomm.
Store
transfers
Integrated
into ERP
Results
presented
in BI app
Recomm.
purchase qty
Production
recomm.
Store
transfers
Integrated
into ERP
Financial impact &
business benefits
Benefits
Automation
Manual procedures are transfered into algorithm
~ 50% less manual work
Cash flow increase
Stock contains items that will sell soon
Stock level is decreased from 25% - 65%
Stock out events are decreased
Increased utilisation of equipment
The work orders are in optimised sequence
Increased service level
Less delays in production
Increased profit
Forecast ensures product availability
Optimised work orders satisfy demand & decrease
energy consuption
Less waste
Verification through dashboard
Verification of production plan
Verification of orders
Control
Control over frequency of production
Control over frequency of orders
Control over unexpected events
Conclusion
Using technology as a tool for crunching
large amounts of data unlocks benefits:
At right place
Right product
At right time
... so, we are really able to
have:
…across different industries:
Automationof orders& planning
Controlledandoptimisedstock
Increased profit & cash flow
Increased service level
Controlledmovementinthewarehouse
Thank you!
Nino Požar
+385 91 4007 075
nino.pozar@be-terna.com
https://www.linkedin.com/in/nino-pozar
„Great things in business are never done by one person.
They are done by a team of people”
-Steve Jobs

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[DSC Europe 22] Riddles in Supply Chain Management - How AI solves them - Nino Pozar

  • 1. Riddles in Supply Chain Management - How AI solves them? DSC Europe 2022 Nino Požar Data Scientist, BE-terna +385 91 4007 075 nino.pozar@be-terna.com https://www.linkedin.com/in/nino-pozar SOLVING MODERN SUPPLY CHAIN CHALLENGES
  • 2. 1. Supply chain planning challenges 2. Demand forecasting using regression 3. Challenges in forecasting 4. Solving SCM challenges using forecasting 5. Financial impact & business benefits Agenda
  • 3. Data & AI potential in Supply Chain
  • 4. Data & AI potential in Supply Chain
  • 5. Data & AI potential in Supply Chain
  • 7. • Scheduling purchase orders according to forecasted demand • Schedule work orders to satifsfy market demand Introduction The challenges
  • 8. • Scheduling purchase orders according to forecasted demand • Schedule work orders to satifsfy market demand • Send items to retail stores and wholesale customers Introduction The challenges
  • 9. • Scheduling purchase orders according to forecasted demand • Schedule work orders to satifsfy market demand • Send items to retail stores and wholesale customers • Replenishment between stores 2| AUTOMATED & OPTIMISED ORDERS 1| DEMAND FORECASTING 3| PRODUCTION PLANNING OPTIMISATION 4| STORE TRANSFERS Introduction The challenges
  • 10. • Scheduling purchase orders according to forecasted demand • Schedule work orders to satifsfy market demand • Send items to retail stores and wholesale customers • Replenishment between stores 2| AUTOMATED & OPTIMISED ORDERS 3| PRODUCTION PLANNING OPTIMISATION 4| STORE TRANSFERS 1| DEMAND FORECASTING Introduction The challenges
  • 12. Forecasting (regression) Statistical approach: Sales data  Forecast sales t0 ttoday 100 200 300 400 0 Average Statistical methods Sales in last period True value
  • 13. Forecasting (regression) Machine Learning approach: Sales data  Forecast sales t0 ttoday 100 200 300 400 0 ML model Average Statistical methods Sales in last period True value
  • 14. DIFFERENT DATA SOURCES CLEAN DATA BUILDING FEATURES DIFFERENT ML MODELS • ERP, BI, CRM, external data • True and relevant data • Outliers, stock-outs, promotions • Substitute data • Date & sales fetures • Contextual features • External features • Different algorithms • Granularity - daily, weekly, monthly • Forecasting per item & location How does it and why does it work
  • 15. How does it and why does it work
  • 16. What are the riddles in demand/sales forecasting?
  • 17. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales?
  • 18. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales? How to handle stock-out periods?
  • 19. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales? How to handle stock-out periods? How to forecast promotional periods?
  • 20. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales? How to handle stock-out periods? How to forecast promotional periods? How to manage outliers in sales?
  • 21. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales? How to handle stock-out periods? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity?
  • 22. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales? How to handle stock-out periods? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact?
  • 23. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales? How to handle stock-out periods? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? How to estimate forecast of new items?
  • 24. What are the riddles in demand/sales forecasting? How to deal with seasonality of sales? How to handle stock-out periods? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? How to estimate forecast of new items?
  • 25. How to deal with seasonality of sales? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? Riddles in Demand forecasting How to handle stock-out periods? How to estimate forecast of new items?
  • 26. How to deal with seasonality of sales? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? Riddles in Demand forecasting How to handle stock-out periods? How to estimate forecast of new items?
  • 27. Riddles in Demand forecasting How to deal with seasonality of sales? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? How to handle stock-out periods? How to estimate forecast of new items?
  • 28. Riddles in Demand forecasting How to deal with seasonality of sales? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? How to handle stock-out periods? How to estimate forecast of new items?
  • 29. Riddles in Demand forecasting How to deal with seasonality of sales? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? How to handle stock-out periods? How to estimate forecast of new items? Price = 0.29€ Price = 0.49€ Price = 0.57€ Highest sales HIGHEST MARGIN Lowest sales 0.29€ 0.49€ 0.57€
  • 30. Riddles in Demand forecasting How to deal with seasonality of sales? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? How to handle stock-out periods? How to estimate forecast of new items?
  • 31. Riddles in Demand forecasting How to deal with seasonality of sales? How to forecast promotional periods? How to manage outliers in sales? How to account for price elasticity? How to solve external impact? How to handle stock-out periods? How to estimate forecast of new items? NEW ITEM SIMILAR ITEMS
  • 33. Results presented in BI app Recomm. purchase qty Production recomm. Store transfers Integrated into ERP
  • 34. Results presented in BI app Recomm. purchase qty Production recomm. Store transfers Integrated into ERP
  • 35. Results presented in BI app Recomm. purchase qty Production recomm. Store transfers Integrated into ERP
  • 36. Results presented in BI app Recomm. purchase qty Production recomm. Store transfers Integrated into ERP
  • 37. Results presented in BI app Recomm. purchase qty Production recomm. Store transfers Integrated into ERP
  • 39. Benefits Automation Manual procedures are transfered into algorithm ~ 50% less manual work Cash flow increase Stock contains items that will sell soon Stock level is decreased from 25% - 65% Stock out events are decreased Increased utilisation of equipment The work orders are in optimised sequence Increased service level Less delays in production Increased profit Forecast ensures product availability Optimised work orders satisfy demand & decrease energy consuption Less waste Verification through dashboard Verification of production plan Verification of orders Control Control over frequency of production Control over frequency of orders Control over unexpected events
  • 40. Conclusion Using technology as a tool for crunching large amounts of data unlocks benefits: At right place Right product At right time ... so, we are really able to have: …across different industries: Automationof orders& planning Controlledandoptimisedstock Increased profit & cash flow Increased service level Controlledmovementinthewarehouse
  • 41. Thank you! Nino Požar +385 91 4007 075 nino.pozar@be-terna.com https://www.linkedin.com/in/nino-pozar „Great things in business are never done by one person. They are done by a team of people” -Steve Jobs

Editor's Notes

  1. Application of AI in SCM – from purchasing, forecasting demand/sales, optimising production processes, distributing to retail stores/wholesales, etc. And we will see what are challenges in SCM and how AI solves them
  2. 1 Tell about challenges in supply chain from our experiences with clients 2 Present insights about demand and sales forecasting 3 What callenges occur during forecasting 4 What challenges can be solved in SCM with well done forecasting 5 Present benefits with focus on financial benefits of one system like this for company involved in SCM
  3. We will show how works operating processes of a company working distribution (retail & wholesale), manufacturing and challenges it faces
  4. distribuira u trgovine i veleprodaju i nešto imaju svoje proizvodnje Moramo znati kolika je potreba/demand tj prodaja Naručujemo od dobavljača Postavljamo radne naloge shodno tome kolika je potreba Predviđamo prodaju po trgovinama i šaljemo u njih
  5. Isto i za veleprodaju
  6. Problem ako je razlika u dinamici trgovina Poslati tamo gdje je veći potencijal prodaje Vidi se kompleksnost procesa Točke primjene umjetne inteligencije 1,2,3,4
  7. Everything comes down to forecasting
  8. The importance of visualizing to get trust with end user
  9. Integracija s ERP
  10. Listaj sve stranke (Salus, mass, zoo hobby, Gavrilovic, marche, DACH clients) Auto dijelovi Retail - fashion Retail Proizvodnja – hrane Distribucija – hrane Farma/big farma Kemijska
  11. We work in cloud or on prem Thank you