1. DARIA GRIGOROVA
• Barcelona, Spain 08015 • Date of birth: 22.06.1990 • working permission in Spain
DESIRABLE
POSITION
Team Leader, Supervisor, QA Analyst, Operations Manager
SUMMARY OF
QUALIFICATIONS
Highly motivated and goal oriented team player who consistently meets deadlines
and enjoys a challenge:
 Skilled in creative and active solutions for problems
 Especially skilled in evaluation of large data amounts from different sources
 Proven ability to motivation of team members and organizing meetings
EXPERIENCE Quality Analyst Google for Work
Sellbytel Group Barcelona, Spain, 2015 to Present
 Interaction with various resources at workplace like business, development as
well as analyst teams
 Executing and evaluating working processes and reporting test results
 Monitoring the team’s performance and developing useful summary reports
Technical Support Advisor Google for Work
Sellbytel Group Barcelona, Spain, 2014 to 2015
 Maintain client relationship through product support over the phone
 Gather information from customer, troubleshoot technical and account issues
 Working with USA, Canadian, Australian, UK and Russian markets
Marketing Specialist
VympelCom, Russia, 2011 to 2013
 Product campaign analytics reports
 Assists with the development, writing and communication of Marketing plans,
promotional recaps, creative briefs, project recommendations and
presentations
 Monitor all processes and implement improvements to enhance marketing
productivity
EDUCATION AND
COURSES
• Certified specialist in economics and financial management, The Russian
Presidential Academy of National Economy and Public Administration, Moscow
2007-2012
• Personal Productivity Course
Foundation Santa Maria la Real, March 2016
• Advanced Conflict Solving Course
Sellbytel Quality and Training Department, April 2016
COMPUTER
SKILLS
 MS Excel, Word, PowerPoint
 Salesforce
 Google for Work Platform
 Windows, Linux, Mac OS
LANGUAGES • Russian: Native language • English: Advanced
• Spanish: Advanced • Italian: Intermediate
PERSONAL
SKILLS AND
HOBBIES
• Open, welcoming and tolerant, strong time management skills, result oriented
• Scrapbooking, fitness and yoga, travelling, urban garden, needlework