Margarita Vlachogianni is seeking an administrative role that utilizes her skills in organization, communication, customer service, and teamwork. She has over 5 years of experience in administrative roles across various industries, including roles as an administrator, assistant manager, receptionist, and executive stylist assistant. Her educational background includes studies in business administration, fashion design, photography, and yoga.

1. Margarita Vlachogianni
Mobile: 077 6128 3928
Email: margaritavlahogianni@hotmail.com
Objective
An efficient, self motivated person, with passion for administrative preparation and the tenacity to improve as a
professional. With a high sense of good manners, with respect to diversity, hardworking and very flexible.
Communicative, friendly and looking to grow within a job. Keen eye to detail, analytical mind also creative.
A team player, forward thinker, extraordinary inspired, a quick learner with great will to improve my skills. Excellent great
communication and organization skills and always seeking for new challenges.
My studies on “Business Administration” and my working experience in many different fields, led me to be high self
controlled, with high sense of self awareness and in the same time adaptive in a fast paced environment, with great
time management and efficiency.
Working experience
06/2016-08/2016, Spectank UK
Administrator
 Responsible for data entry (capsule-CRM)
 Create invoices and delivery notes (Kashflow)
 Support and work with Sales team
 Daily report to Manager and Sales team
 Keep records and update Manager’s diary logs
 Daily online research for new leads and potential customers
 Write reports, documentation and operation manuals
 Develop and update administrative systems
 Prepare administrative proposals
 Build Social Media Strategy (Twitter & LinkedIn)
 Create monthly schedule for the team and prepare additional paperwork
 Respond to queries via telephone and email
 Dealing with incoming and outgoing post
 Use office equipment
 Keep records of stationary and re-order supplies
01/2016-06/2016, Honeyjam
Assistant Manager / Customer Service-Reception
 Advise and guide customers using sales techniques
 Assistant manager duties, training new staff and allocating responsibilities to colleagues

2.  Dealing with customer complaints over the phone, via email or in person
 Respond to queries via telephone and e-mails in an excellent manner
 Check deliveries and archive orders (invoices and delivery papers)
 Organize and keep records of stock room
 Input products in the computing system (data entry)
 Keep and forward files to Manager
 Till services and daily check of the cash flow
 Ship and package goods
 Merchandise and display goods, assist in running marketing campaigns
 Take delivery orders over the phone
2012-2015, Annapurna Team (Charity)
Administrator/Receptionist
 Produce weekly and day to day schedule, allocating responsibilities
 Efficient administration and secretarial support
 Diary management and time keeping of the Rota by the volunteers
 Effective support to colleagues and general team
 Collect and distribute post, emails and phone enquires
 Liaising with doctors, nurses and local authorities
 Print and dispatch necessary documentation for local authorities and volunteers
 Co-ordinate meetings and appointments
 Organize travel arrangements to help vulnerable social teams
 Searching donators and funding to support the action of the team
 Daily communication with new employees
 Assign new volunteers (data entry in the system and allocate responsibilities)
 Supervise Social Media
 Team presentation to events creating social perceptiveness
2012-2014, Online Private Label (e-shop)
Administrator/ Designer
 Design and handmade beanies
 Generate the business plan of the company
 Respond to queries from customers and suppliers via telephone and e-mail
 Social media use and marketing techniques to increase audience and profit
 Manage the financial incomes and outcomes
 Billing and invoicing customers
 Maintain records of customers and suppliers, orders and deliveries (data entry)
 Daily research for new trends (online, magazines, email with fashion bloggers)
 Merchandise and promotion of the products (social media campaigns)
 Work with different experts to grow the company (photographers, make up artists, models)
 Sales in USA, Asia, England, Netherlands, Greece
2013, Ergoheiro
Customer Service and MerchandisingAssistant
 Responsible for in store advice and knitting proposal to the customers (B2C sales)
 Stack shelves and arrange display window

3.  Cash management (Till and Bank)
 Check deliveries and archive orders (invoices and delivery papers)
 Window dressing to engage more new customers (new crochet designs and patterns)
 Organize and keep records of stock room
2011, Adore Fashion Magazine
Executive Stylist Assistant
 Daily research on fashion trends
 Be up to date on up-coming trends
 Brainstorming for the next magazine cover photo-shoot and editorials
 Research online for interesting items (hidden gems)
 Collect items from stores-providers for the photo-shoots
 Communication/ promotion with senior representatives within the industry
 Store and secure outfits in a safe and appropriate way
 Data entry into the system of outfits, photographers, models
 Ensure correct billing for art directors, graphic designers, journalists, photographers, models, make up
artists
 Adaptability in difficult and stressful situations
Education
 Photography, Diploma (single-lens camera), Stereosis 2014-2015
 Satyananda Yoga, Meditation Center of Thessaloniki, 2013-2015
 Fashion Design and Textile (BA),UCLAN University, 2009-2012
 Business Administration and Management, Kingston University, 2007-2009
Skills
 Professionalism, Team work skills, Time management skills, Customer service skills, Customer
assertiveness, Empathy, Organizational skills, Clear verbal and written communication, Time
management, Memorize protocols and procedures, Fast learner, Needs identification skills, Self
motivation, Ability to work under pressure, Adaptability in a fast paced environment.
 IT Skills: Excellent Microsoft (Microsoft Office and Outlook) and Mac user interface.
 Languages: -English Excellent oral and writing skills
- Greek Native