1. CONTACT >>
EXPERIENCE
Director of Staff Development
Full Sail University, Winter Park, FL (January, 2014 – Present)
Leadership Responsibili>es
• Lead 5-person Staff Development Team responsible for all new-hire
and residual sales training for 400+ admissions staff.
• Lead 10-person Touring Team responsible for all campus touring
and regional high school student recruiPng.
• Liaison to 20-person regional high school outreach team.
• Lead 10-person Quality Assurance Team responsible for providing
admissions sales service qualitaPve/quanPtaPve feedback.
Staff Development Project Management
• Co-lead strategy, implementaPon, and administraPon of unified
360º talent management enterprise soZware – Cornerstone.
• AcPng strategic team member for applicaPon-based, 6-month
professional leadership program.
• Designed, developed, and implemented residual experienPal
professional development and sales training series for 400+ staff.
• Designed, developed, and implemented bi-weekly coaching /
mentorship program for all admissions sales staff.
• Designed, developed and led training implementaPon during
migraPon into cloud-based contact relaPonship management
enterprise soZware – Salesforce.
• Adopted, translated, and delivered ethical sales training in
Portuguese with acquisiPon of (11) Red Zero schools across Brazil.
Organiza>onal & Opera>onal Project Management
• Co-lead strategic & implementaPon team for Full Sail University
InternaPonal Experience Center (Sao Paulo, Brazil).
• Project managed inaugural Full Sail Labs summer camp launch.
• Co-led strategic team during adapted weekend-long summer
campus touring conferences.
• Co-led new educaPonal model & learning ecosystem launch
summit for 2,000+ educators & staff.
• Co-lead ‘Full Sail Mobile Truck Experience’ strategic team.
SUMMARY
I am an innovaPve staff development professional with 10+
years experience within the learning and talent development
space. I have extensive experience supporPng comprehensive
instrucPonal systems design, learning administraPon, custom
content development, and learning technologies
implementaPon. I am skilled in developing fluid, holisPc learning
soluPons rooted in organizaPonal values that drive key
performance indicators (KPIs).
I also have 5+ years of agile project management experience
working directly with execuPve and senior leadership teams
within higher educaPon. I am well versed in translaPng
execuPve vision into achievable strategic and operaPonal plans,
and possess a wide range of experience leading cross-
funcPonal/departmental teams during project implementaPon.
CAPOBIANCOJASON KEY SKILLS
Strategic Planning
Agile Project Management
Leadership Development
360º Talent Management
InstrucPonal Systems Design
EDUCATION
Master of Science in Educa>onal
Media Design & Technology
(Instruc>onal Design)
FULL SAIL UNIVERSITY, 2013
hlps://jasonmcapobianco.wordpress.com/
Bachelor of Science in Business
Administra>on - Marke>ng
UNIVERSITY OF PITTSBURGH, 2000
Associate of Science in
Recording Arts
FULL SAIL UNIVERSITY, 2007
484-951-5150
jmcapobianco@gmail.com
linkedin.com/in/jasoncapobianco
365 Capron Ash Loop
Casselberry, FL 32707
DEVELOPMENT
Custom Content Development
Individualized Development Plan
Workshop FacilitaPon
EmoPonal Intelligence
ExperienPal & Social Learning
COMPUTER
PresentaPon / Print Design
Audio / Video Design
Data Analysis
Adobe CreaPve Suite CC
iWork / MicrosoZ Office
2. CONTACT >>
EXPERIENCE (cont’d.)
Manager of Staff Development
Full Sail University, Winter Park, FL (August, 2011 – December, 2013)
• Designed, developed, and implemented organizaPon-wide new hire
orientaPon/integraPon program.
• On-boarded 400+ new employees across 20+ departments.
• Maintained residual sales training series for all admissions
department team members (250+).
Admissions Sales Manager / Team Leader
Full Sail University, Winter Park, FL (January, 2009 – July, 2011)
• Interviewed, hired, and developed regional & campus-based
admissions sales representaPves to idenPfy, service and ethically
recruit students into bachelor's and master's degree programs.
• Facilitated a strong sense of common convicPon to ensure all
individual & company sales goals are achieved.
• Reported and analyzed admissions sales conversion funnel metrics
to idenPfy and implement new enrollment growth opportuniPes.
• Mentored new admissions sales managers upon transiPon into
Admissions Team Leader role.
Regional Admissions Representa>ve
Full Sail University, Winter Park, FL (August, 2008 – December, 2008)
• Responsible for all high school related recruiPng services in Eastern
Pennsylvania and Northern New Jersey territories.
• Delivered Full Sail University markePng classroom presentaPon to
secondary educators and prospecPve students.
• Regional Territory Development: IdenPfied and serviced all high
school administrator, educator, and guidance counselor relaPonships
to establish long-term, value-adding relaPonships with university.
• Ethically counseled and coached prospecPve students through
admissions process into Full Sail University's 20+ campus degrees.
Associate Director / Tour Coordinator
John Lennon Educa>onal Tour Bus, NY, NY (2007 – 2008)
• Coordinated, organized, and managed all JLSC EducaPonal Tour Bus
events, and maintained communicaPon with four-man bus crew.
• Worked with corporate sponsors, on-site sponsor representaPves,
host-site representaPves, and volunteers to secure event acPviPes.
• Coordinated press acPviPes with publicity department.
• Maintained yearly tour schedule: Coordinated with driver on bus
maintenance, servicing, repairs, and builds.
• Managed and monitored all spending and inventory.
Employee Training Coordinator
Cracker Barrel Old Country Stores, Allentown, PA (2001 – 2006)
• Supervised, developed, and partnered with 25-person training team
to teach Home Office procedures & pracPces.
• Developed and administered quarterly district trainer workshops,
monthly trainer meePngs, & weekly suggesPve selling seminars.
• Coordinated all new-hire on-boarding acPviPes, employee
development, and employee retenPon.
• Maintained employee Personal Achievement Responsibility (PAR)
enterprise learning database.
CAPOBIANCOJASON KEY SKILLS
Strategic Planning
Agile Project Management
Leadership Development
360º Talent Management
InstrucPonal Systems Design
EDUCATION
Master of Science in Educa>onal
Media Design & Technology
(Instruc>onal Design)
FULL SAIL UNIVERSITY, 2013
hlps://jasonmcapobianco.wordpress.com/
Bachelor of Science in Business
Administra>on - Marke>ng
UNIVERSITY OF PITTSBURGH, 2000
Associate of Science in
Recording Arts
FULL SAIL UNIVERSITY, 2007
484-951-5150
jmcapobianco@gmail.com
linkedin.com/in/jasoncapobianco
365 Capron Ash Loop
Casselberry, FL 32707
DEVELOPMENT
Custom Content Development
Individualized Development Plan
Workshop FacilitaPon
EmoPonal Intelligence
ExperienPal & Social Learning
COMPUTER
PresentaPon / Print Design
Audio / Video Design
Data Analysis
Adobe CreaPve Suite CC
iWork / MicrosoZ Office