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CONTACT	>>
EXPERIENCE																		
Director	of	Staff	Development	
Full	Sail	University,	Winter	Park,	FL																		(January,	2014	–	Present)	
Leadership	Responsibili>es	
• Lead	5-person	Staff	Development	Team	responsible	for	all	new-hire	
and	residual	sales	training	for	400+	admissions	staff.	
• Lead	10-person	Touring	Team	responsible	for	all	campus	touring	
and	regional	high	school	student	recruiPng.	
• Liaison	to	20-person	regional	high	school	outreach	team.	
• Lead	10-person	Quality	Assurance	Team	responsible	for	providing	
admissions	sales	service	qualitaPve/quanPtaPve	feedback.	
Staff	Development	Project	Management	
• Co-lead	strategy,	implementaPon,	and	administraPon	of	unified	
360º	talent	management	enterprise	soZware	–	Cornerstone.	
• AcPng	strategic	team	member	for	applicaPon-based,	6-month	
professional	leadership	program.	
• Designed,	developed,	and	implemented	residual	experienPal	
professional	development	and	sales	training	series	for	400+	staff.	
• Designed,	developed,	and	implemented	bi-weekly	coaching	/
mentorship	program	for	all	admissions	sales	staff.	
• Designed,	developed	and	led	training	implementaPon	during	
migraPon	into	cloud-based	contact	relaPonship	management	
enterprise	soZware	–	Salesforce.	
• Adopted,	translated,	and	delivered	ethical	sales	training	in	
Portuguese	with	acquisiPon	of	(11)	Red	Zero	schools	across	Brazil.	
Organiza>onal	&	Opera>onal	Project	Management	
• Co-lead	strategic	&	implementaPon	team	for	Full	Sail	University	
InternaPonal	Experience	Center	(Sao	Paulo,	Brazil).	
• Project	managed	inaugural	Full	Sail	Labs	summer	camp	launch.	
• Co-led	strategic	team	during	adapted	weekend-long	summer	
campus	touring	conferences.	
• Co-led	new	educaPonal	model	&	learning	ecosystem	launch	
summit	for	2,000+	educators	&	staff.	
• Co-lead	‘Full	Sail	Mobile	Truck	Experience’	strategic	team.
SUMMARY	
I	am	an	innovaPve	staff	development	professional	with	10+	
years	experience	within	the	learning	and	talent	development	
space.	I	have	extensive	experience	supporPng	comprehensive	
instrucPonal	systems	design,	learning	administraPon,	custom	
content	development,	and	learning	technologies	
implementaPon.	I	am	skilled	in	developing	fluid,	holisPc	learning	
soluPons	rooted	in	organizaPonal	values	that	drive	key	
performance	indicators	(KPIs).	
I	also	have	5+	years	of	agile	project	management	experience	
working	directly	with	execuPve	and	senior	leadership	teams	
within	higher	educaPon.	I	am	well	versed	in	translaPng	
execuPve	vision	into	achievable	strategic	and	operaPonal	plans,	
and	possess	a	wide	range	of	experience	leading	cross-
funcPonal/departmental	teams	during	project	implementaPon.
CAPOBIANCOJASON KEY	SKILLS	
Strategic	Planning	
Agile	Project	Management	
Leadership	Development	
360º	Talent	Management	
InstrucPonal	Systems	Design
EDUCATION	
Master	of	Science	in	Educa>onal	
Media	Design	&	Technology	
(Instruc>onal	Design)			
FULL	SAIL	UNIVERSITY,	2013	
hlps://jasonmcapobianco.wordpress.com/	
Bachelor	of	Science	in	Business	
Administra>on	-	Marke>ng	
UNIVERSITY	OF	PITTSBURGH,	2000
Associate	of	Science	in		
Recording	Arts			
FULL	SAIL	UNIVERSITY,	2007
484-951-5150	
jmcapobianco@gmail.com	
linkedin.com/in/jasoncapobianco	
365	Capron	Ash	Loop	
Casselberry,	FL	32707
DEVELOPMENT	
Custom	Content	Development	
Individualized	Development	Plan	
Workshop	FacilitaPon	
EmoPonal	Intelligence	
ExperienPal	&	Social	Learning	
COMPUTER	
PresentaPon	/	Print	Design	
Audio	/	Video	Design	
Data	Analysis	
Adobe	CreaPve	Suite	CC	
iWork	/	MicrosoZ	Office
CONTACT	>>
EXPERIENCE	(cont’d.)	
Manager	of	Staff	Development	
Full	Sail	University,	Winter	Park,	FL						(August,	2011	–	December,	2013)	
• Designed,	developed,	and	implemented	organizaPon-wide	new	hire	
orientaPon/integraPon	program.	
• On-boarded	400+	new	employees	across	20+	departments.	
• Maintained	residual	sales	training	series	for	all	admissions	
department	team	members	(250+).	
Admissions	Sales	Manager	/	Team	Leader	
Full	Sail	University,	Winter	Park,	FL																(January,	2009	–	July,	2011)	
• Interviewed,	hired,	and	developed	regional	&	campus-based	
admissions	sales	representaPves	to	idenPfy,	service	and	ethically	
recruit	students	into	bachelor's	and	master's	degree	programs.	
• Facilitated	a	strong	sense	of	common	convicPon	to	ensure	all	
individual	&	company	sales	goals	are	achieved.	
• Reported	and	analyzed	admissions	sales	conversion	funnel	metrics	
to	idenPfy	and	implement	new	enrollment	growth	opportuniPes.	
• Mentored	new	admissions	sales	managers	upon	transiPon	into	
Admissions	Team	Leader	role.	
Regional	Admissions	Representa>ve	
Full	Sail	University,	Winter	Park,	FL						(August,	2008	–	December,	2008)	
• Responsible	for	all	high	school	related	recruiPng	services	in	Eastern	
Pennsylvania	and	Northern	New	Jersey	territories.	
• Delivered	Full	Sail	University	markePng	classroom	presentaPon	to	
secondary	educators	and	prospecPve	students.	
• Regional	Territory	Development:	IdenPfied	and	serviced	all	high	
school	administrator,	educator,	and	guidance	counselor	relaPonships	
to	establish	long-term,	value-adding	relaPonships	with	university.	
• Ethically	counseled	and	coached	prospecPve	students	through	
admissions	process	into	Full	Sail	University's	20+	campus	degrees.	
Associate	Director	/	Tour	Coordinator	
John	Lennon	Educa>onal	Tour	Bus,	NY,	NY																									(2007	–	2008)	
• Coordinated,	organized,	and	managed	all	JLSC	EducaPonal	Tour	Bus	
events,	and	maintained	communicaPon	with	four-man	bus	crew.	
• Worked	with	corporate	sponsors,	on-site	sponsor	representaPves,	
host-site	representaPves,	and	volunteers	to	secure	event	acPviPes.	
• Coordinated	press	acPviPes	with	publicity	department.	
• Maintained	yearly	tour	schedule:	Coordinated	with	driver	on	bus	
maintenance,	servicing,	repairs,	and	builds.	
• Managed	and	monitored	all	spending	and	inventory.	
Employee	Training	Coordinator	
Cracker	Barrel	Old	Country	Stores,	Allentown,	PA													(2001	–	2006)	
• Supervised,	developed,	and	partnered	with	25-person	training	team	
to	teach	Home	Office	procedures	&	pracPces.	
• Developed	and	administered	quarterly	district	trainer	workshops,	
monthly	trainer	meePngs,	&	weekly	suggesPve	selling	seminars.		
• Coordinated	all	new-hire	on-boarding	acPviPes,	employee	
development,	and	employee	retenPon.	
• Maintained	employee	Personal	Achievement	Responsibility	(PAR)	
enterprise	learning	database.
CAPOBIANCOJASON KEY	SKILLS	
Strategic	Planning	
Agile	Project	Management	
Leadership	Development	
360º	Talent	Management	
InstrucPonal	Systems	Design
EDUCATION	
Master	of	Science	in	Educa>onal	
Media	Design	&	Technology	
(Instruc>onal	Design)			
FULL	SAIL	UNIVERSITY,	2013	
hlps://jasonmcapobianco.wordpress.com/	
Bachelor	of	Science	in	Business	
Administra>on	-	Marke>ng	
UNIVERSITY	OF	PITTSBURGH,	2000
Associate	of	Science	in		
Recording	Arts			
FULL	SAIL	UNIVERSITY,	2007
484-951-5150	
jmcapobianco@gmail.com	
linkedin.com/in/jasoncapobianco	
365	Capron	Ash	Loop	
Casselberry,	FL	32707
DEVELOPMENT	
Custom	Content	Development	
Individualized	Development	Plan	
Workshop	FacilitaPon	
EmoPonal	Intelligence	
ExperienPal	&	Social	Learning	
COMPUTER	
PresentaPon	/	Print	Design	
Audio	/	Video	Design	
Data	Analysis	
Adobe	CreaPve	Suite	CC	
iWork	/	MicrosoZ	Office

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JCR2016

  • 1. CONTACT >> EXPERIENCE Director of Staff Development Full Sail University, Winter Park, FL (January, 2014 – Present) Leadership Responsibili>es • Lead 5-person Staff Development Team responsible for all new-hire and residual sales training for 400+ admissions staff. • Lead 10-person Touring Team responsible for all campus touring and regional high school student recruiPng. • Liaison to 20-person regional high school outreach team. • Lead 10-person Quality Assurance Team responsible for providing admissions sales service qualitaPve/quanPtaPve feedback. Staff Development Project Management • Co-lead strategy, implementaPon, and administraPon of unified 360º talent management enterprise soZware – Cornerstone. • AcPng strategic team member for applicaPon-based, 6-month professional leadership program. • Designed, developed, and implemented residual experienPal professional development and sales training series for 400+ staff. • Designed, developed, and implemented bi-weekly coaching / mentorship program for all admissions sales staff. • Designed, developed and led training implementaPon during migraPon into cloud-based contact relaPonship management enterprise soZware – Salesforce. • Adopted, translated, and delivered ethical sales training in Portuguese with acquisiPon of (11) Red Zero schools across Brazil. Organiza>onal & Opera>onal Project Management • Co-lead strategic & implementaPon team for Full Sail University InternaPonal Experience Center (Sao Paulo, Brazil). • Project managed inaugural Full Sail Labs summer camp launch. • Co-led strategic team during adapted weekend-long summer campus touring conferences. • Co-led new educaPonal model & learning ecosystem launch summit for 2,000+ educators & staff. • Co-lead ‘Full Sail Mobile Truck Experience’ strategic team. SUMMARY I am an innovaPve staff development professional with 10+ years experience within the learning and talent development space. I have extensive experience supporPng comprehensive instrucPonal systems design, learning administraPon, custom content development, and learning technologies implementaPon. I am skilled in developing fluid, holisPc learning soluPons rooted in organizaPonal values that drive key performance indicators (KPIs). I also have 5+ years of agile project management experience working directly with execuPve and senior leadership teams within higher educaPon. I am well versed in translaPng execuPve vision into achievable strategic and operaPonal plans, and possess a wide range of experience leading cross- funcPonal/departmental teams during project implementaPon. CAPOBIANCOJASON KEY SKILLS Strategic Planning Agile Project Management Leadership Development 360º Talent Management InstrucPonal Systems Design EDUCATION Master of Science in Educa>onal Media Design & Technology (Instruc>onal Design) FULL SAIL UNIVERSITY, 2013 hlps://jasonmcapobianco.wordpress.com/ Bachelor of Science in Business Administra>on - Marke>ng UNIVERSITY OF PITTSBURGH, 2000 Associate of Science in Recording Arts FULL SAIL UNIVERSITY, 2007 484-951-5150 jmcapobianco@gmail.com linkedin.com/in/jasoncapobianco 365 Capron Ash Loop Casselberry, FL 32707 DEVELOPMENT Custom Content Development Individualized Development Plan Workshop FacilitaPon EmoPonal Intelligence ExperienPal & Social Learning COMPUTER PresentaPon / Print Design Audio / Video Design Data Analysis Adobe CreaPve Suite CC iWork / MicrosoZ Office
  • 2. CONTACT >> EXPERIENCE (cont’d.) Manager of Staff Development Full Sail University, Winter Park, FL (August, 2011 – December, 2013) • Designed, developed, and implemented organizaPon-wide new hire orientaPon/integraPon program. • On-boarded 400+ new employees across 20+ departments. • Maintained residual sales training series for all admissions department team members (250+). Admissions Sales Manager / Team Leader Full Sail University, Winter Park, FL (January, 2009 – July, 2011) • Interviewed, hired, and developed regional & campus-based admissions sales representaPves to idenPfy, service and ethically recruit students into bachelor's and master's degree programs. • Facilitated a strong sense of common convicPon to ensure all individual & company sales goals are achieved. • Reported and analyzed admissions sales conversion funnel metrics to idenPfy and implement new enrollment growth opportuniPes. • Mentored new admissions sales managers upon transiPon into Admissions Team Leader role. Regional Admissions Representa>ve Full Sail University, Winter Park, FL (August, 2008 – December, 2008) • Responsible for all high school related recruiPng services in Eastern Pennsylvania and Northern New Jersey territories. • Delivered Full Sail University markePng classroom presentaPon to secondary educators and prospecPve students. • Regional Territory Development: IdenPfied and serviced all high school administrator, educator, and guidance counselor relaPonships to establish long-term, value-adding relaPonships with university. • Ethically counseled and coached prospecPve students through admissions process into Full Sail University's 20+ campus degrees. Associate Director / Tour Coordinator John Lennon Educa>onal Tour Bus, NY, NY (2007 – 2008) • Coordinated, organized, and managed all JLSC EducaPonal Tour Bus events, and maintained communicaPon with four-man bus crew. • Worked with corporate sponsors, on-site sponsor representaPves, host-site representaPves, and volunteers to secure event acPviPes. • Coordinated press acPviPes with publicity department. • Maintained yearly tour schedule: Coordinated with driver on bus maintenance, servicing, repairs, and builds. • Managed and monitored all spending and inventory. Employee Training Coordinator Cracker Barrel Old Country Stores, Allentown, PA (2001 – 2006) • Supervised, developed, and partnered with 25-person training team to teach Home Office procedures & pracPces. • Developed and administered quarterly district trainer workshops, monthly trainer meePngs, & weekly suggesPve selling seminars. • Coordinated all new-hire on-boarding acPviPes, employee development, and employee retenPon. • Maintained employee Personal Achievement Responsibility (PAR) enterprise learning database. CAPOBIANCOJASON KEY SKILLS Strategic Planning Agile Project Management Leadership Development 360º Talent Management InstrucPonal Systems Design EDUCATION Master of Science in Educa>onal Media Design & Technology (Instruc>onal Design) FULL SAIL UNIVERSITY, 2013 hlps://jasonmcapobianco.wordpress.com/ Bachelor of Science in Business Administra>on - Marke>ng UNIVERSITY OF PITTSBURGH, 2000 Associate of Science in Recording Arts FULL SAIL UNIVERSITY, 2007 484-951-5150 jmcapobianco@gmail.com linkedin.com/in/jasoncapobianco 365 Capron Ash Loop Casselberry, FL 32707 DEVELOPMENT Custom Content Development Individualized Development Plan Workshop FacilitaPon EmoPonal Intelligence ExperienPal & Social Learning COMPUTER PresentaPon / Print Design Audio / Video Design Data Analysis Adobe CreaPve Suite CC iWork / MicrosoZ Office