1. Daphne Thompson
85 W. 7th
Street • Pittsburg, CA 94565 • 510-590-1058
BOOKKEEPER
With over 10 years of experience, I bring the following:
 Full-Charge Bookkeeping
 Heavy Accounts Receivable
 Heavy Accounts Payable
 Payroll Reporting
 Financial Reporting
 Cash-Flow Projections
 General Human Resources
 Administrative Staff Supervision
 Expense Tracking and Control
 PTO Tracking
TECHNICAL EXPERTISE
 Quickbooks
 Deltek Advantage
 Great Plains
 Microsoft Applications
 Google Calendar and Docs
 Internet Savvy
WORK HISTORY
Hornblower Cruises an Events – San Francisco 2014 – Present
Natalie Lee, Accounting Manager
As part of an accounting team, working as an accounts payable specialist. Heavy data entry of invoices
for several entities to include Hornblower San Diego, Hornblower Niagra Falls, and Alacatraz Cruises, LLC,
processing between 100 and 500 invoices per week. Other duties include fielding a/p calls, requesting
documentation via telephone, fax and e-mail, reviewing cash requirements, and issuing payments.
Premiere Staffing – San Francisco 2013 - 2014
Krista Scarborough, Account Manager
Providing accounting and administrative expertise when hired for temporary and contract positions.
Clients have included San Francisco Box Office and Hannah Loyola, CPA. Duties have included the
reconciliation of payments for more than 1,000 invoices and full-charge bookkeeping.
BuildZig – Oakland, CA 2011 – 2013
Monica Plazola, Finance Manager
My employment began as a bookkeeping contractor assigned to bring their construction books
current. When hired as a permanent, full-time employee, was promoted to Office Manager. In that
capacity I was assigned to provide administrative support to all executive staff, general business
bookkeeping and human resources, as well as managing disbursement projects. As business grew, I
was assigned to managed the disbursement department, handling the funds for over 100 projects
which included project related payables, collection of verifiable documents and lien releases, customer
service and requesting approval for the release of funds. Additional duties included the management
of accounts payable, assisting with the accounts receivable and cash-flow projections, assisting with

2. Daphne Thompson
85 W. 7th
Street • Pittsburg, CA 94565 • 510-590-1058
human resources, supervising the administrative support staff, and taking on the role of employee-
management liaison to resolve immediate issues and to facilitate open communication.
Kidlandia.com – San Francisco, CA 2011
Adrienne Peterson, Operations Manager
Managed the weekly accounts payable, which included payment of employee expenses, consultant
invoices, service provider invoices, and overhead bills. Additional duties included administrative
functions, such as filing and managing office supplies; monthly bank reconciliation; bi-weekly payroll
reconciliation; order assistance; and database projects as assigned.
Inman News – Alameda, CA 2008 - 2009
Roth Staffing, Placement Agency
Managed the weekly accounts receivables for this publication company. Duties included creating and
scheduling recurring invoicing, making collection calls, and creating new invoices. Additional
assignments included the assistance with accounts payable, management of the client database using
Filemaker Pro, and administrative support.
Harm Reduction Therapy Center – Oakland, CA 2007 - 2008
Tracy Jackson, Finance Manager
Full-charge bookkeeping creating invoices for payment, collection calls, weekly accounts payable,
tracking employee expenses and payments, preparing financial reports, monthly bank reconciliation,
payroll reconciliation and month-end closing. Additional duties included managing the client and
donor databases, general human resources, supply management, tracking PTO, and reporting payroll.
Silverman & Light, Inc. 1996 – 2007
Charles Silverman, President
My employment began as administrative assistant, providing word processing support to the drafting
department and electrical engineers, telecommunications, creating filing systems and customer
service. After being promoted to marketing manager, responded to RFP/RFQ packages that included
creating documents specific to each request with current photos and project descriptions, as well as
the completion of government forms. As marketing manager, was responsible for keeping
certifications up-to-date to ensure qualifications for RFP submissions. In 2000, was promoted to
business manager and assigned the bookkeeping for the consulting firm, the property management
firm, as well as the owners’ private properties. Duties included monthly invoicing, collection calls,
weekly accounts payable, tracking employee expenses and payments, cash-flow projections, preparing
books for the CPA, 1099 reporting, preparing financial reports, monthly bank reconciliation, payroll
reconciliation and month-end closing. For the consulting firm, was assigned the general human
resources, which included the tracking of PTO, the supervision of the administrative staff, research and
management of all benefits, and the planning of office functions. As property manager, served as
tenant-owner liaison to improve communication, scheduled service requests and repairs, tracked rent
payments and figured CAM costs.

3. Daphne Thompson
85 W. 7th
Street • Pittsburg, CA 94565 • 510-590-1058
EDUCATION
Laney & Alameda Colleges • General Accounting & Human Resources 2001-2002
Merritt College • Real Estate 2001-2002
Liberty Tax School • CTEC Certified Tax Preparation 2001-2002