The main purpose of this presentation is to find out the role that CONCOR plays in multimodal logistics. The CONCOR plays a vital role in increasing Indian trade with globe. Along with this, an overview of contribution of CONCOR in Indian Economy is also mentioned. The presenation also carries performance analysis of ICD, Dadri terminal over the years. it also includes analysis and suggestions that can be considered.

1. Think Container, Think CONCOR
CONCOR- LOGISTICS SERVICE PROVIDER
(ICD, DADRI)
Deepti Sharma
PGFA1642
1

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The Logistics Industry
 Logistics is a part of supply chain management that
plans , implements and controls the flow of goods and
services from the point of origin to the point of
consumption.
 Logistics is regarded as backbone of Nation’s
Economy.
 Growing at CAGR of over 16% over the last years.
 The main segments of the industry are:-
1. Freight movement
2. Warehousing and cold storage

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CONCOR- Container Corporation of India Limited
 In 1966, transportation of cargo through containers
by Indian Railways
 CONCOR began operations in 1989, undisputed
market leader
 Developed Multi Modal Logistics support for
Nation’s trade
 Largest network of 64 ICD’s /CFS
657
662
676
679
689
640
650
660
670
680
690
700
2007-08 2008-09 2009-10 2010-11 2011-12
Rail Freight Traffic
CORE BUSINESS:
Carrier
ICD Operator
CFS Operator
SUCCESS FACTORS:
Rail Wagon
Commercial activities
Information Technology

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INLAND CONTAINER DEPOT , Dadri
 The Inland Container Depot at Dadri is the biggest Hinterland Container Terminal in
Asia.
 The Multi Modal Logistics Park including Refrigerated park for cold storage
Date of Commissioning 26th January,2004
Type of Terminal EXIM and Domestic
Total Area 110 Hectares
TEU’S capacity 10 lacs TEU’s /annum
Technical workshop 1038 square metres
Ports & streams served Mundra, JNPT (JNPT, NSICT& GTIL),
Pipava, Kota, Gwalior, Agra.
Warehouse area 9000 square metres

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195000
200000
205000
210000
215000
220000
225000
230000
235000
2015-16 2016-17
229982 230938
208752 209372
TERMINAL PERFORMANCE(IN TEU'S)
TTL Throughput TTL loaded
 Freight Charges: Haulage is freight charge taken
for carrying container by rail/road from one
destination to the other
 Ground rent Charges: The major source of
income is the ground rent charges obtained from
containers present in the yard.
 Warfage Charges: The revenue collected from
activities taking place in warehouse
 Cargo Handling: The charges collected by
activities involved in handling of cargo
SOURCES OF REVENUE

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PRODUCT/SERVICES
•Custodian
•Carrier
•Forwarder
•One stop for all logistics related
services like customs, trailers for
transportation, bank facility.
PROMOTION
•Customer care cell
•Through volume discount schemes
•E- Mails, message alerts to
customers.
•Calls made to frequent customers.
PRICE
•Freight charges
•Cargo handling charges
•Warfage charges
•Job order charges
•Weighment charges
PLACE
• Rail connectivity
• Road connectivity
• Industrial location
• Centralized market
Four P’s of ICD,Dadri

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RANK EXPORT COMMODITY IMPORT COMMODITY
1 Buffalo Meat Aluminum scrap
2 Handicraft Waste Paper
3 Basmati rice General Cargo
4 Pipes Standard newsprint
5 Tractor parts Refrigerators
MAJOR COMMODITIES:
MAJOR CUSTOMERS:
RANK EXPORTERS IMPORTERS
1 Al Hamd agro food product Pvt. ltd Dixon technologies Pvt. Ltd
2 New Holland fiat (INDIA)Pvt. ltd Sheel Chand agro oil Pvt. Ltd
3 India Yamaha motor Pvt. ltd Whirlpool of India ltd
4 LT foods ltd P. R. Enterprises
5 KRBL ltd Haier appliances Pvt. Ltd

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MAJOR DEPARTMENTS:
EXIM CELL
Management
information system
Purchase & StoreJoint Ventures
ICD, Dadri
Warehouse/reefer
park
Rail & Yard
Operation

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ANALYSIS:
 The reasons for selecting a particular operator are service, cost, promptness ,Security
Value added services & timings
 Wider network coverage & Strategic location
 Investment in IT to monitor & control operations
 Presence of dry and reefer park and extensively wide container yard
 Highly skilled employees is the core strength
 The spellbound infrastructure gives it an advantage over other competitors
 Being government owned company, CONCOR derives advantage from railway
ministry
 Since, it’s a bulky business, the barriers for entry are very high

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Learning Outcomes:
 Functioning of ICD and CFS confined to ICD,Dadri
 Business environment facilitating the entire logistics business
 Activities taking place at Custom Bonded Warehouse
 The documentation & Making the container process
 The joint ventures and their business activities performed with ICD, Dadri
 Identify the major export and import commodities and its top customers
 Importance of customs, railways, civil administration and other departments
 Role and liaison with major customers which are shipping lines, Exporters, importers,
CHAs, Freight Forwarders, transporters

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SUGGESTIONS:
 An extensive marketing of the services has to be done on Internet
 Training and counselling session for agents and employees
 Short animated videos, clips describing role of CONCOR could be helpful in creating
awareness from education point of view.
 Cold storage project can bring boom to ICD, Dadri business if proper marketing strategies
are used
 Looking forward for business opportunities in Garment Warehouses
 Making the incentives easy to understand and implement
 The decision making time and paperwork to be reduced
 The services can be improved by:
1. More responsive people for customer enquiry solution
2. Clearer communication

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Thank You