Orientation involves familiarizing a new employee with a company's surroundings, policies, systems, rules, culture, job responsibilities, and job description to create a link and match between the new employee and company. It is important because the first day is always confusing, even for experienced candidates, as every company has a unique culture. The orientation process should include conducting a competency gap analysis, providing the job description and explaining responsibilities and key performance indicators, giving a facility tour, introducing key people, explaining the job in detail, assessing progress through interviews and observations, and monitoring the employee's and user's progress. Human resources, the user's department, and other relevant departments are responsible for the orientation process.