1. REFERENCES AVAILABLE UPON REQUEST
CYNTHIA S. DUNKIN
11590 Highway 22 Cell: 563-726-2862
Davenport, Iowa 52804 Email: sassycis@gmail.com
PROFESSIONAL SUMMARY
Motivated self-starter with experience in the Medical field and Customer Service. Ability and interest in
learning new medical technology.
EDUCATION
AssociatesofApplied Science in Medical Office Management June, 2015
Kaplan University,Davenport,IA
Certified Nurse’s Assistant 2010
Scott Community College,Davenport,IA
Office Technology with Legal Emphasis 1998
Commonwealth Business College,Moline, IL
WORK HISTORY
08/2015 – current MEDICAL BILLER AND CODER
Bettendorf Pediatric and Family Practice Associates, Bettendorf, IA
Appropriately code medical procedures and diagnoses using the provider’s
documentation; correct coding mistakes; confirm insurances; answer billing
questions for patients; and assist in front office tasks as needed.
04/2015 – 06/2015 MEDICAL OFFICE MANAGEMENT EXTERNSHIP
NEUROLOGY CONSULTANTS P.C., Davenport, IA
Checking in and checking out patients; answer and direct phone calls to the appropriate
department; scheduling appointments; new patient referrals.
2011 - Current CNA (Certified Nurse Assistant)
HCR MANOR CARE, Davenport, IA
Assisted and provided care to residents in activities of daily living and rehabilitation
2014 – 2015 RECEPTIONIST/GENERAL CLERK
HCR MANORCARE DAVENPORT, Davenport, IA
Assist residents and visitors with questions and answers; excellent customer service;
schedule appointments and transportation; answer and direct calls to the appropriate
department.
2010 – 2011 CNA (Certified Nurse Assistant)
DAVENPORT LUTERAN HOME, Davenport, IA
Assisted and provided care to residents in the Special Care Unit
2010 CASHIER
WALMART, INC., Davenport, IA
Greeted customers; answered general questions as needed; handled cash and credit
transactions; operated cash register; made change as necessary
