The Causes Of Miscommunication

The Causes Of Miscommunication
1.a Causes of miscommunication
The causes of miscommunication are:
Cultural and socio–psychological barriers
The attitude and opinion of a person, status–consciousness from the position he/she is in and his place in society influences his/her ability to
communicate properly. In an international environment, it is necessary to use the right choice of words, action, symbols and etiquette. If not managed
properly, this would lead to psychological distancing which would hamper effectivecommunication.
Lack of trust
The lack of trust in the superiors and/or peers ability or intention becomes a barrier to communication. It leads to misinterpretation and non–cooperation.
Incorrect choice of medium
It can happen that a piece of information is not...show more content...
In these cases, there is only one–way communication from superior to a subordinate.
Information overload
Too much inflow of information can cause a barrier to communication by bogging down people and making them prone to errors. Also, this cause
delay in response as processing time and selectivity of information comes into play.
Message complexity
Sometimes messages are too complex to be interpreted properly by the receiver, especially if it contains jargon or requires expertise. Receivers are
likely to misinterpret or make errors.
Message competition
When two or more channels are trying to send a message simultaneously, the receiver may have to use his best judgment to choose one first. The
priority of messages, his response time and severity level decide how effective the communication is.
Unethical communication
Certain channels of communication are strictly forbidden. For example, a crucial detail about the company should not be revealed to client or outsiders.
Physical distraction
A physical distraction like noise at the workplace, dust and room temperature, broken telephone lines and non–consistent communication network can
be a major factor to miscommunication.

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What Are The Causes Of Miscommunication?
A gentleman orders a coffee in a crowded cafe. The young woman in line behind him shoots a withering look at the rambunctious toddler tugging on
her coat. From the radio blares an advertisement for a one–day sale at the mall. At a nearby table, a deaf couple signs to each other, while a teenager in
the corner busily texts a friend on his cell phone. These situations all have one thing in common. They all involve communication. Communication is
the act of conveying information for the purpose of creating a shared understanding. It's something that humans do every day. The word
"communication" comes from the Latin "communis," meaning "to share," and includes verbal, non–verbal and electronic means of human interaction.
The act of communicating...show more content...
The attention portion of the marketing message occurs at the beginning and is designed to give the prospects a reason to take notice. Presenting a
shocking fact or statistic that identifies a problem which can be solved by the product or service is one common method of gaining attention. Other
methods can include asking a thought–provoking question or using the element of surprise. The purpose is to give the prospects a reason for wanting
to learn more.A salesperson's job is to catch the prospect's attention well enough to get them to listen further. Some versions of AIDA refer to the first
stage as 'Awareness,' meaning that the prospect becomes aware of

Miscommunication In Nursing
Communication is not only an essential component of an effective nursing process, but also a key component in every aspect of your life. Nurses use
good communication skills to gain the trust of their patient and improve outcomes by doing so. Therefore, we can use the same skills with our family,
friends, children and co–workers. Miscommunication can have a negative impact on everyone around you including your co–workers.
Nurses must assess a patient's communication needs with respect to their age, gender, culture, developmental status and be able to modify their care
related to these needs. This also is a consideration when communicating with those around us daily.
I feel it is best practice to communicate with co–workers, managers and

Theory of Knowledge Essay 2
A language is defined as "a systematic means of communicating ideas or feelings by the use of conventionalized signs, sounds gestures or marks
having understood meanings." (Webster's, 654), and "is a tool for communication" (Emmet, 22). In most common use of language,
these signs are the words which we employ in such a way that they may communicate ideas or feelings. Communication, that is, the conveyance of an
idea or emotion from one to another, relies largely upon language, and rightly so, as it is a powerful tool when employed correctly. However,
misunderstandings in communication occur when two people have a different understanding of their language, or they use language in such a way
...show more content...
Yet vagueness must not always be a problem – such words are often necessary. It is when words which are vague are used and understood as though
they were precise that a problems arise. In these cases, this characteristic of language can indeed hinder effective communication.
Another similar problem arises in the use of words. It is known as ambiguity. This problem exploits the multiple definitions or meanings of words to
cause a misunderstanding. Words often have both a descriptive and evaluative meaning which when confused, result in "an instance of the most
common and most dangerous form of ambiguity." (Wilson, 37). If somebody says "That is a crooked man", it could be concluded
that a) It is a man who has bad posture, such that it is not straight or b) It is a man of no morals. If one who uses the phrase intends the first meaning,
but a listener understands the second, an unfortunate misunderstanding could take place. In cases of ambiguity, there is always confusion as to how the
word is employed. However, words with multiple meanings do not always cause problems of communication – there isn't always confusion as to how
the word has been employed. For instance, if one says it is "cold outside", one doesn't take the outdoors to be impersonal. Rather, most
sensible people would comprehend that the temperature outside is low. Thus, ambiguity can cause problems of communication, but only when there is

Miscommunications in the Workplace
Miscommunication in the Workplace
Communication is a two–way street. Making assumptions and drawing conclusions based on only one frame of reference will usually fail and cause
miscommunication between the parties involved. This can be because of differences of gender, culture, age or even education levels. Changing the
fundamental way in which a person thinks or feels can lead to better communications between the parties involved. "Due to the rapid changes brought
about by globalization it isВ…vital to understand that we react to our environment, its teachings and its belief systems. A lack of understanding of our
most cherished and deeply held values can lead to considerable stress and feelings of anger. We must be especially...show more content...
The diversity of cultures in the workplace of today can lead to misunderstandings, miscommunications and missed opportunities for the improvement of
both workers and management. Managers should be equipped with and practice effective communication skills, which can transcend any or all kinds
of cultural barriers. To alleviate the tension between different groups and their differences by understanding their differences we must practice good
communication skills. Many managers and even coworkers are only concerned about themselves, how they can get to the top of the corporate ladder.
Managers and coworkers will walk all over others to get where they what to be no matter what the cost to others or who it my hurt, whether it be a
promotion, some form recognition, or to just build up their self–esteem so they can feel important. There are very few managers who truly support
their people. A good manager should guide and direct at all times, not just during the good times. Keeping employees moral up and conflict down
should be a daily task for both managers and employees. As an employee, we have the responsibility to perform our daily tasks while assisting others
as needed or directed by our manager.
"Why do managers need to know how to handle conflict? The main reason is unresolved conflict usually grows into

Health Care Miscommunication
Mary,
There is absolutely a connection between errors in health care and misinformation. It is not uncommon after a root–cause–analysis has been performed
to determine that some sort of miscommunication has occurred to cause or contribute to an error. Therefore, I agree that health care information
systems should strive to reduce or eliminate the potential for miscommunication.
Additionally, I support your notion that providers need to be aware of the balance between managing information and actual "hands on" patient care.
Since, health care information systems can be an extremely valuable tool, it may be easy to spend too much time focusing on the data. Seemingly, there
are endless possibilities with unlimited potential when it comes

Intercultural Miscommunication Essay
The frequent situations of misunderstandings in intercultural communication may be more common then one may believe. The potential for
misunderstandings between two different cultures communicating is very high. Through such things as idioms, translation errors, and wrong body
language communicative skills can be incorrect. When these intercultural mistakes occur between the people speaking or moving it may be perceived
by the opposite culture as funny, rude or confusing. With these considerations in mind, the combination of possibilities for misinterpretations is
increasingly elevated.
Idioms are used in every language, which is why it is difficult to communicate in some instances. Different languages seem...show more content...
Colloquial language is another part of communication that may confuse people who speak the languages when they hear it. It is again informal and
not taught to people who have just learned the language. Even within the same language there is room for miscommunication. In English, there are
many different versions and accents to consider in places all around the world. For example, accents sometimes change an English word completely.
For example, Canadians say "hockey" and Americans pronounce it "hackey". Two people, who know the same language may have a problem
comprehending each other when accents are used and emphasis is places differently on words and sentences. The Canadian versus American accent is
the closest conflicting one to us. The American's put a different long or short sound on some vowels and say different common idiomatic phrases then
we do. The American's, for example tell Canadians, that we say the word "eh" quite a lot, or the phrase "out and about". Canadians tell Americans that
they say "huh" a lot. Even within one country there is a difference in the sound of language. For instance, Canada's east coast population has a very
different distinct sound to it then the west coast, and vice versa. Idioms are one way that the potential for misunderstanding is increased, when different
cultures interact and communicate.
Translating

In this case study, there are two problems which caused confusion between the mother of a young boy who was sick and the Doctor. These include
language barrier and understanding field expressions (the mother of the sick child did not understand the meaning of the expressions used in the health
field). For example, when the doctor stated that, "we'll try something a little different", he was not telling her to stop giving the sick child the
medication which was recommended for him. Thus, this caused miscommunication between them.
In order to void miscommunication between the doctor and patients, procedures should be setup to help the doctors collect basic information about the
patients. This procedure includes getting patients fill out forms...show more content...
This is because the majority of the patients do not understand the language doctors' use. For example, when the doctor stated that, when the doctor told
the mother of the child that, they would try something different in the four days' time. He did not tell her to stop giving the child the medication
recommended for him. Instead, he wanted her to continue giving the medication until that four day time while they monitor his situation. I wish the
doctor had used simple language like continue giving him the medication while we are monitoring his situation then we shall try something little
different if the situation persists. This would have been easy for the mother of the child to understand. Thus, doctors should avoid using complicated
language while communicating to patients.
In this example, there are various barriers which prevented the doctor from communicating effectively with the patient. According to Stella
Ting–Toomey, there are there main barriers to effectivecommunication; cognitive constraint, behavior and emotional constraint (as cited in University
of Colorado, 2005). However, in this case study, there is only behavior

Example Of Miscommunication
"Unless you try to do something beyond what you have already mastered ,you will never grow." This quote by Emerson means If a person never
attempts to go beyond their own limitations and try to be better in whatever they do that person will never become any better and this is correct
because, that person will not develop new skills , they will become satisfied with where they are so they do not strive to get better , and can have
difficulties with communicating with others. If a person does not attempt to develop new skills you can not get better, for example as a basketball
player one could spend all their time in the gym and practice only lay ups but then that will limit that player for in game situations where then they will
only...show more content...
For example as a track runner they always want their time to get faster and faster and they finally hit the time they have been trying so hard to
master then they get it so now what .Now that they are there they feel accomplished and feel that now they met their mark what else is there to do
so they become satisfied with their time and stop pushing to get fast and only practice meeting that time so then they do not get faster they just
become use to running that same time and stop growing as a runner. Communication with others in the sense that a person can have a person they
talk to all day everyday and they master communicating with that person and only that person , so when they need to talk to other or even a group
they freeze up or become lost for words and does not know how to communicate thenceforth one can not communicate with others so they can not
grow relationships with others and at times those relationships help shape people and their growth as a person. Emerson's quote resonated well with
sports as if it was directed to athletes thou Emerson may not have had sports in mind when he wrote this. sports are good examples in showing key
areas where people need to try and past the limitations they are setting for themselves and try and exceed them to grow as an athlete or whether it be

Miscommunication In Health Care: A Case Study
Introduction
The rising number of migrant patients and foreign–trained staff means that there would be a communication error between a healthcare provider and
patient when one or both are speaking a second language, something that is more likely to happen (Meuter, Gallois, Segalowitz, Ryder, & Hocking,
2015). Miscommunication in healthcare can be life threatening. With that, many patients have limited proficiency and require an interpreter. Study to
evaluate the effect of current interpreter policies on patient's satisfaction with the patient–provider relationship.
"The United States 2000 Census, the total population was 262,375,152. Eleven percent of this population was Spanish speaking. Four percent of the
population spoke English not well or not at all. A disparity between the numbers comprising the Hispanic population and the number of Hispanic nurses
is also apparent. Nationally, the Hispanic population make–up about fifteen percent of the population, while only two percent of the nursing population
comprises of Hispanic nurses (U.S. Census Bureau, 2000)
Instances of misunderstanding between a health care organization and a health...show more content...
Populations at risk of experiencing communication gaps. Communicating effectively about health care relies on understanding three factors–the
audience's culture, language, and health literacy skills. Therefore, populations whose members have limited or no English proficiency, a culture that is
not well understood by personnel in an organization and/or limited health literacy skills should be considered communication vulnerable.(Juckett &
Unger,

Police Miscommunication Essay
Are our police becoming to militarized in our country, in my opinion yes they are, for they revive army surplus, for they used a bomb disarming
drone to take out a suspect in Dallas Texas by attaching a one pound of c4 to the arm of the drone? First we talk about whether the tactic was
nescarry for the police to use when all the needed to do was to disable the suspect with a well–placed snipper round to the soldular or arm. Second
would be weather this tactic will become a common occurrence or will it become overused like the Taser when it first was introduced to the public.
Third would it cause the tactics used by our country's law enforcement become restricted on when we used them in situations that law enforcement
currently uses. Now let find out how well this tactic will affect society and the...show more content...
Even though they were enforcing the law they never bothered to consider a different approach to neutralizing the suspect, As Brigit Keller, executive
director of the New York–based National Police Accountability project said. "was their really no other option than to use a robot to blow this person
up? It's an emotional situation, understand that. But even a person who killed five police officers deserve dew process . . .. it's impartment that the
construction applies, that somebody cannot just be summarily executed." In my option they could have contained him or waited him out or use a
flash bang, or tear gas, but instead they methodically sent in a bot to execute him, because they did not want any more loss of police officers, but this
is a tactic that would be found in a warzone not a civilian setting. Even though this tactic was widely praised as an innovative way to eliminate a threat,
killing him without due process sounds more like what a vigilante would

Miscommunication In Romeo And Juliet
Failure to communicate adequately can have severe consequences. Earl Sweatshirt said, "Miscommunication is the number one cause of all problems;
communication is your bridge to other people. Without it, there's nothing. So when it's damaged, you have to solve all these problems it creates." In
other words, a lack of proper communication can deter relationships, and without communication, there won't be any relationship at all. Since this lack
of communication has severed the relationship, one person will be left to fix all of the subsequent problems alone. The ending of the Tragedy of
Romeo and Juliet was a result of miscommunication. This miscommunication can be broken down into the generation gap, masculine peer pressure,
and luck and...show more content...
Next is the idea of masculine peer pressure. In act one of scene three, Mercutio accuses Romeo of being weakened by Tybalt's "tough–guy" act by
saying "O calm, dishonourable, vile submission! Alla stoccata carries it away."(iii.i.73–74). This comment evidently gets to Romeo because later we
see him trying to prove his masculinity by fighting, and eventually killing, Tybalt. Munson Deats wrote, "Mercutio and Tybalt, knowing nothing of
Romeo's private nuptials, misconstrue Romeo's attempts at peacemaking as cowardice. The result is a melee of misrecognition that leaves Mercutio
and Tybalt dead and Romeo banished." We can understand from this that a lack of conversation between not only Romeo and Tybalt, but also a lack
of conversation between Romeo and Mercutio. If Romeo had told his friends about how he had married Juliet, Mercutio would have understood why
Romeo was being so nice to Tybalt, and would have refrained by drawing his sword. If this had happened, Mercutio and Tybalt would have lived and
Romeo wouldn't have been banished. Therefore, the entire outcome of the play would have changed and both Romeo and Juliet would have survived.
Lastly is the luck that causes the Friar's letter to go undelivered and the severt to go to the Montagues to read the invitation letter. We know that the
misdelivery of the letter was important and would have a huge impact on the end of the story. The

Miscommunication can be said as a failure to fully or clearly communicate a message across to another person. In simple words, miscommunication
occurs when a message is not communicated as per the sender's desire to the receiver i.e. the message sent and received are not same.
Some of the reasons for miscommunication are: –
A.ORGANIZATIONAL STRUCTURE:–
Most of the large organizations have too many vertical communication links which distorts the message as it moves from one organizational level to
another. This creates a lot of problems as the message loses its original meaning.
Every company has certain communication policies that lays down the method for communication. If the method is complex and difficult to
understand it gives rise to communication barriers. Eg. If a junior level employee intends to communicate with his seniors, there is a certain protocol to
be followed which may be lengthy and time consuming as it has to pass certain levels of hierarchy in the organization before it reaches to the seniors.
To avoid such barriers, the end receiver should be contacted directly so as to maintain the integrity of the messages which would enable quick action on
urgent matters. Also oral communication should be encouraged to reduce dependence on others to transfer information.
Techniques such as open–door policies, employee surveys, task groups etc. should be used to reduce structural barriers to communication. Efforts
should be made to encourage two–way communication

Clear communication is key in life, in fact, it is essential. Communicating clearly can make the difference between telling someone verbally "I love it!"
in a joyous tone when receiving a gift you enjoy or saying, "I...love ...it..." with a look of grimace, when you found out the present was a
disappointment. Communication has two main factors: Verbal and Nonverbal. Verbal Communication is messages one uses to relay information to
another person through words or language. This type of communication can be a face–to–face interaction or may use channels such as email or written
letters to communicate a message. Nonverbal communication are messages that are not spoken but conveyed through one's body language. Unspoken
messages can include:...show more content...
After making this comment, my bother–in–law who is Mexican, just stared at me and said harshly "What? Why would you do that?" I was confused
by his comment, I could not understand why he was upset with me. Apparently, Hale in Spanish is slang for drug run; needless to say I was
speechless. My brother–in–law actually thought I was going to take my sons to acquire drugs. Miscommunication was definitely present during
Christmas dinner, however, messages are not always verbal, and in fact 90% of communication is nonverbal.
When I was in high school I saw this guy whom I never met start to wave at me on campus, not wanting to be rude I waved back. After I waved he
started to mouth something I couldn't understand and made a motion like he was tossing a football. Out loud I said "I'm sorry, what that was, I don't
understand?" The guy started to laugh and pointed to the person behind me; he was not talking to me. I was completely embarrassed. After the waving
incident I make sure that should someone wave at me and I do not recognize the person that I look behind me. In addition, nonverbal
miscommunication can be misinterpreted without ones knowledge.
I tend to fold my arms when I sit down and talk to someone. Personally, I find the "Indian Style" arm cross quite comfortable; however, I have learned
that folding my arms can cause nonverbal miscommunication. A few years back I was talking with my supervisor

Communication In Julius Caesar
Julius Caesar Essay
They say that words are powerful, and truly, that statement couldn't be more true. In William Shakespeare's The Tragedy of Julius Caesar, the
character of Mark Antony manages to sway an entire defensive crowd of Romans into rage against Brutus and his fellow conspirators; driving them to
munity in a seemingly effortless way with his words. However, Mark Antony employs more than just his speech to manipulate the crowd to his side,
using multiple types of communication through his gestures, language, and props to drive the crowd away from Brutus.
First and foremost, Antony uses language as a way of moving the crowd to his favor and likeness. Antony is very observant of what type of crowd he
is dealing with after Brutus's own speech at Julius Caesar's funeral; He realizes he needs to pacify his audience. Antony opens his speech in a way
that gains the trust of the Romans: "Friends, Romans, countrymen.../I came to bury Caesar, not to praise him" (912). Using the word "Friends"
Antony creates a level of equality between the commoners and himself. He flatters them with his word choice, and thus creates a bond of trust. He is
no longer being viewed as a politician, or above the common man. Antony also mentioning that he will not praise Caesar lowers the hostility of the
crowd who now believe Antony will not offend them or speak ill of Brutus. In addition to his sincere tone to gain the loyalty of the crowd, he then
switches to sarcasm to drive his listeners to

Medical Miscommunication
Effective communication in the medical industry is imperative; it is a mode of being able to decipher ones' meaning. Myrna and Danielle Lafleur
Brooks state that, "Using medical terms to communicate allows for a concise and accurate communication. For example, using the medical term
osteoarthritis, which means inflammation of the bone and joint, offers clear and concise written or verbal communication using one word instead of
six" (p. 3). The providers, nurses, and healthcare management staff have a duty to be on one accord; if they fail, the consequences of not using
common terminology, vocabularies, and the classification system could be enormous. Too often medical errors occur placing the patients' life at stake.
These medical errors could

Miscommunication Or Poor Communication?
Miscommunication or poor communication can happen anywhere or any time. Boaz Keysar, a professor in psychology at the University of Chicago
writes, "People commonly believe that they communicate better with close friends than with strangers. That closeness can lead people to overestimate
how well they communicate, a phenomenon we term the 'closeness–communication bias'" (2011). In the article Close Relationships Sometimes Mask
Poor Communication, a study was conducted where twenty–four married couples where seated back to back and had to figure out the meanings of
vague phases. The study showed that these couples thought they communicated better than they actually did. It showed that husbands interpreted
certain terms different than how the wife interpreted it. The research also shown that the accuracy rates to communications were statistically identical
between spouses and strangers. Which was surprising because they were confident that their spouses would understand them better. Co–author of this
article wrote, "Our problem in communicating with friends and spouses is that we have an illusion of insight. Getting close to someone appears to
create the illusion of understanding more than actual understanding" (2011). Communication can suffer in a relationship because the two parties get
comfortable, preoccupied and life gets in the way. Because of this two people might be on the same wavelength but the communication suffers because
they are to close and stop listening

Causes Of Miscommunication
Explain the causes of miscommunication at organizational levels.
The basic definition of Communication is sending & receiving information from one person to another person. The person sending a message to
another person can be referred as the sender and the person receiving that information sent by sender is called as the receiver. The sender is the coder
of the message & the receiver is the decoder of the message. Information which is conveyed between two people can include ideas, facts, beliefs,
concepts, attitudes, opinions, emotions & instructions.
There are many types of communication like oral communication, written communication, body language, etc. But the main purpose of any
communication is to convey information from one person to another. Communication can be effective when the receiver of a thought, whether by
reading or listening is able to understands the meaning which was intended by the sender in writing or orally. Good communication is direct & simple,
sometimes intensified by emotion, but never confusing. But unfortunately, miscommunication is very common between two people who are
communicating. The listener or the reader fails to understand the main meaning of what is said or what is written. As per, Dale Carnegie, the author
of "How to Make Friends and Influence People," said in his book that, "90 percent...show more content...
This is particularly can be seen in communication between all the employees who are at the different levels in a hierarchy of an organisation.
Employees at the lower level are generally reluctant to speak out their minds in front of their managers, even when it is assured that they can do it. This
situation arises in miscommunication between the manager and his sub–ordinates which ultimately affects the quality of work, productivity of the
employee and also the work culture of an

The Causes Of Miscommunication

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