1. If You Build It & They Don’t Come…
Keys For Creating Talkative, Engaged Communities

2. @marketing_gi
rl

3. WARNING
it only really works if your brand breathes authenticity.

4. acknowledgement
Community Manager Tip #1...
(yes, this is made of lego)

5. Always Be Connecting
Community Manager Tip #2...
Remember your

6. Harness the power
of what people say.
in the places where they say it.
@marketing_gi
rl

7. Ignite your evangelists.
Community Manager Tip #3:

8. Reinforce relationships in real life.
Community Manager Tip #4:

9. Give ownership to your community.
Let them drive the conversation.
(while you guide it)
Community Manager Tip #5...

10. Keep your environments lively.
Community Manager Tip #6:
need a picture

11. Practice positive reciprocity.
Community Manager Tip #7:

12. Build trust.
Recognize, it
doesn’t happen overnight.
Community Manager Tip #8:

13. Q & A time

14. If you want to chat...
crystalhenrickson
@marketing_girl
/marketinggirl
im [at] crystalhenrickson.com