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Psychographics
A more sophisticated way to divide
consumers
What were the last three
memorable purchases you
made?
What was your motivation for buying them?
Early Adopter

Vs.
Mainstreamer
Maslow’s Hierarchy of Needs
Lifestyle Groups
This is a chart that
divides consumers into
different categories
based on their
motivations
Innovators
• Successful, sophisticated and have high self-esteem
• Mega-rich and receptive to new products.
• Set trends and change markets.
Thinkers / Believers
• Mature, satisfied and
liberal.
• Well-educated.
• Engage with the world
around them.

• Traditional and
conservative, respects
rules.
• Slow to adopt new
technology.
• Chose familiar products
and brands.
Achievers / Strivers
• Hard working, with
emphasis on family &
career.
• Enjoy status symbols.
• Already achieved
successful.

• Trendy and fun loving
• Not much money and
narrow interests.
• Stylish and try and
emulate success.

• Love celebrities.
Experiencers / Makers
• Appreciate
unconventional things.

• Value self-sufficiency.

• Act on impulse seeking • Like D.I.Y / crafts.
stimulation from new
products / experiences.
• Prefers value to luxury.
• Spend all their money
on fashion, socialising
and entertainment.
Survivors
• Have the least expendable income.
• Concerned mainly with safety and security.

• Brand loyal and buys discounted merchandise.
Applying the idea
Can you use the categories to name as many brands / high
street shops / products that fit into each segment?
Uses & Gratifications
Information

Personal Identity

Social Integration

Entertainment

The VALS framework
shows how people
subconsciously use
products to reflect their
Personal Identity
Ideology
Audiences and Ideology
What is Ideology?
• A system of ideas and beliefs promoted by
dominant groups (governments, corporations,
cultural groups) to reinforce their power.
• A way of seeing the world (a world view)
Passive audiences

• Early audience theory said that media
messages were injected into peoples minds.
Active audiences
Text
Audience
• More recent theory suggests that audiences
Use media for different Gratifications, and
that audiences create their own meanings.
Reception Theory
• Stuart Hall’s Encoding/Decoding model is the idea
that an active audience has to decode the
meanings within a text, therefore different
audiences will do so in different ways

Preferred

Producer
encoding
text

Audience
decoding
meaning

Negotiated

Oppositional
Preferred Reading
• The audience accepts the
worldview of the text
• They consume the text as the
producer intended them to
Negotiated Reading
• The audience understands the
ideology that is contained within
the text but mostly rejects it
• Instead the audiences choses
elements of the text to enjoy
Oppositional Reading
• The audience entirely rejects the
ideology that is contained within
the text
• Not because they dislike it, but
because they oppose it
An Example
http://www.youtube.com/watch?v=4ZCv
ydOxcq0
Rastamouse
Dominant (Preferred)

Negotiated

Oppositional

A positive program for
children that teaches
morals and the benefits
of helping others

A tongue-in-cheek look
at Rasta culture with
possible drug references
and music aimed at
teenagers and above

A racist stereotype of
Afro-Caribbean culture
that will negatively
affect the viewers that
might imitate the
language
Important Ideologies
•
•
•
•
•
•

Consumerism
Conservatism
Liberalism
Multiculturalism
Feminism
Environmentalism
Environmentalism
• Protection of the Earth

• Preference of natural and organic
products
• Suspicious of Globalisation
Feminism
• Promotion of women’s rights
• Rejection of gender roles

• Promotion of fairness and
justice
Multiculturalism
• Celebration of cultural diversity
• Rejection of all racisms
• Promotion of cultural relativism
Consumerism
• Celebration of products and
businesses
• Solving problems through
economic growth
• Individual freedom (to
consume) most important
value
Conservatism
• Society has naturally created traditions that should
be respected.
• Authority keeps the peace.
• Citizens achieve freedom by conforming to
established rules.
• Strong social groups (like religions and nations)
protect ideals
Modern conservatism?
Liberalism
• Individual rights are the most important human
ideal.
• Minorities should be protected from the oppression
of the majority.
• Celebration of a progressive (changing) society
Modern Liberalism?
An Example
http://www.youtube.com/watch?v=XqWi
g2WARb0
John Lewis Advert
Dominant (Preferred)

Negotiated

Oppositional

A positive allegory that
reminds us all of the
importance of Christmas
and the message of
giving

A nice attempt to remind
us of the good times that
Christmas. You might
enjoy the song or the
cartoon but not the
message.

Cynical corporate
sentimentalism wrapped
in family friendly
cartoon
Definitely not going to
shop there

Going to shop there
Not going to shop there
Another Example
http://www.youtube.com/watch?v=51Yfr8ZKFXE
Boots Advert
Dominant (Preferred)

Negotiated

Oppositional

There are people in my
life who deserve to
receive a gift from Boots

A good message about
young people rewarding
those around them, but
highly unrealistic

Consumerist, middleclass propaganda that
uses guilt to sell
products

Not going to shop there

Definitely not going to
shop there

Going to shop there
Summary
• Ideology is a worldview that is contained in
media texts.
• Stuart Hall said that you can respond by
negotiating or opposing this ‘coded’
ideology

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Audience Theories - psychographics and ideology