1. Courtney Merenda 1723 Tangledvine Drive
Wesley Chapel, FL 33543
(407) 902-3383 | courtneymerenda@yahoo.com
PERSONAL I am an organized teamplayerwho excels at interpersonalcommunication. Iam a self-
STATEMENT starterwho is intrinsically motivated to succeedat any task.
EXPERIENCE CORT, A Berkshire Hathaway Company Tampa, FL
Senior Account Representative Feb 2014-Current
 Effectively maintained and expanded account revenue
 Develop strategic marketing plans,promotions andbudgets to target key customers
 Responsible fordevelopment andexecution oftradeshowpresence
 Assistedmulti-family partners with marketing strategies to increaseoccupancy
 Managedover350accounts across sixcounties
Account Representative Feb 2011-Feb 2014
 Effectively maintained and expanded account revenue
 Worked with inside sales teamto create proposals and conducted follow-up service
calls
 Qualified prospects forrenting,selling and networking
 Collaborated with potentialclients includingmulti-family property owners/Senior
Management,Universities,Realtors and designers
 Managedover100accounts across sixcounties
Contemporary Management Concepts, LLLP
-Villa ValenciaCondominiums Orlando,FL
Property Manager July 2010-Dec 2010
 Responsible foroverseeingdaily operations ofa 240 unit apartment complexand
staff
 Reconciled accounts payable and receivable through purchase orderrequisitions,
rent collection and deposit accounting
 Facilitated all stages ofemployment including interviewing,hiring and training
 Served as a liaison between residents and condoowners
-Hunter’s Ridge Apartments WinterPark, FL
Leasing Consultant Jan 2008-July 2010
 Managedsales process ofapartments by presenting apartments and community in a
compelling manner
 Accurately preparedlease agreements andalllease paperwork,coordinated move-
ins,move-outs,andrenewals
 Provided high-quality levelofcustomerservice to potentialand currentresidents
 Maintained an organized office,filed paperwork,answered phone calls and emails
 Performed multiple tasks to assistmanagerandassistant manager
EDUCATION University of Central Florida (UCF) Orlando,FL
Bachelorof Science — Business Management
SKILLS -Advanced experience with Microsoft Office Programs
-Highly efficient in Sales Force
-Excellent presentationskills in both small and large settings
-Exceptional communication and customerservice skills
-Ability to adapt successfully to an ever-changing workenvironment
PROFESSIONAL Bay Area Apartment Association Associate Member(BAAA)
ASSOCIATIONS BAAA Young Professionals Committee Member
 Community Service Chair Member