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Presented by: Deborah Jenkins, PHR, S
HRM-CP
HRS-MT.com
1
MOTIVATING
YOUR TEAM
Using the BRUHA Approach
Speaker Bio: Deborah Jenkins, SHRM-CP, PHR
Education
• BS, HumanResource Management – Park University
• AS,Accounting – University of Great Falls
Certifications
• Professional in HumanResources (PHR) – Human Resource Certification Institute
• Certified Professional (SHRM-CP) – Society for HumanResource Management (SHRM)
• Authorized Everything DiSC® Partner and Trainer
• Employing Abilities @Work – SHRM
Experience
• Business Owner | CEO | Business and Leadership Consultant since 2013
• 20+ years real-world, all encompassing, corporate employment in a plethora of industries
• HumanResource and Accounting Professional
• Training and Development Specialist
• Coach, Advisor and Instructor
Community Involvement
• Board of Directors: Society for Human Resources(SHRM) Great Falls and Montana, Toastmasters, Paris Gibson Square
• Member: Great Falls Chamber of Commerce, National SHRM, Toastmaster’s International
Personal
• Loves outdoor activities, sunshine, yardwork and gardening, camping, traveling, golfing, hiking, SeaDoo and ATV adventures, campfires, music, yoga, family and friends
2
Introduction
©2023HR Solutions, LLC. All Rights Reserved. 3
◦ You Hire Rockstars, But then they Show up to Work as Anything But.
◦ How do you Motivate your Team from the Start and then Retain your Top
Talent? Talent Retention is one of the Most Important Objectives, yet one
of the Very Difficult T
asks.
◦ Key Components to Achieving thisGoal are:
◦ Proper Mindset
◦ Communications
◦ Consistency
◦ Commitment
◦ Use the BRUHA Approach to Ignite Inspiration, Enthusiasm, & Productivity.
BRUHA! BRUHA!! BRUHA!!!
Poll Results:
What Motivates Employees?
1. Paycheck 22 9. Advancement Op 11
2. Flexible Work Schedules 20 10. Autonomy 10
3. Supervisor’s Style 16 11. Other 3
4. Trust and Respect 15 12. Safety Programs 1
5. Retirement Plans 15
6. Health Insurance 13
7. Professional Develop. Op 13
8. Corporate Culture 13
©2023HR Solutions, LLC. All Rights Reserved. 4
Objectives
©2023HR Solutions, LLC. All Rights Reserved. 5
1. Better Understand our Human Nature Wantsand Needs
2. Identify Different Motivational Buttons
3. Recognize Personality Differences Tied to Priorities and Motivational Factors
4. Learn Key Elements of Employee Motivation using the BRUHA Approach
5. Determine Action Items to Help you Develop your Plan
6. Explore Best Practices
Outline
©2023HR Solutions, LLC. All Rights Reserved. 6
1. Human Nature
2. Diversity Appreciation –Priorities and Motivators
3. BRUHA Approach
1. Human Nature:
Maslow’s Hierarchy of Needs
---Challenged
---Seen, Heard, Appreciated
---Included, Part of a Team
---Psychological Safety
---$ For Basic Survival
©2023HR Solutions, LLC. All Rights Reserved. 7
This Photo by Unknown Author is licensed under CC BY-NC
UNIQUE: Fingerprints
3 Basic Types
5%
2. Diversity Appreciation
8
3. BRUHA Approach: Stand For ??
• B ----------
• R ----------
• U ----------
• H ----------
• A-----------
B
R
U
H
A
©2023HR Solutions, LLC. All Rights Reserved. 9
3. BRUHA Approach:
Employee’s Want a Sense of (being):
• Belonging
• Respected
• Understood
• Heard
• Appreciated
B
R
U
H
A
©2023HR Solutions, LLC. All Rights Reserved. 10
3. BRUHA Approach:
Employee’s Want a Sense of (being):
•Belonging
B
©2023HR Solutions, LLC. All Rights Reserved. 11
Belonging
◦ Teamwork
◦ Inclusion
◦ Contribution
Excluded: How Did that Make You Feel?
©2023HR Solutions, LLC. All Rights Reserved. 12
3. BRUHA Approach:
Employee’s Want a Sense of (being):
•Respected
R
©2023HR Solutions, LLC. All Rights Reserved. 13
Respected
©2023HR Solutions, LLC. All Rights Reserved. 14
Definition:
◦ Agree to Recognize and Abide by (a Legal Requirement)
◦ A Feeling of Deep Admiration for Someone or Something Elicited by Their
Abilities, Qualities, or Achievements
◦ Due Regard for the Feelings, Wishes, Rights, or Traditions of Others
◦ Avoid Harming or Interfering With
3. BRUHA Approach:
Employee’s Want a Sense of (being):
•Understood
U
©2023HR Solutions, LLC. All Rights Reserved. 15
Understood
1. Don’t Jump to Conclusions or Make Assumptions
2. Ask Appropriate Questions and Listen
3. Offer PEKs:
Patience
Empathy
Kindness
This Photo by Unknown Author is licensed under CC BY
©2023HR Solutions, LLC. All Rights Reserved. 16
3. BRUHA Approach:
Employee’s Want a Sense of (being):
•Heard
H
©2023HR Solutions, LLC. All Rights Reserved. 17
Heard
1. Offer Venues for Employee Input
• Chain of Command - Communicate Expectations
• Open-Door Policy
• Brainstorming Sessions
• Suggestion “Box”
2. Listen to and Consider Input
3. Communicate your Intent to Act on Input –Accepted or Rejected
©2023HR Solutions, LLC. All Rights Reserved. 18
3. BRUHA Approach:
Employee’s Want a Sense of (being):
A •Appreciated
©2023HR Solutions, LLC. All Rights Reserved. 19
Appreciated
©2023HR Solutions, LLC. All Rights Reserved. 20
Appreciated - ICE
Benefits & Incentives:
◦ Federal, State, Local Mandated
◦ Health and Life Insurance
◦ Paid Leave –PTO, Holiday,
Vacation, Sick, Parental
◦ Flexibility –Hours, FT/PT
◦ Telework Options
◦ Relocation Assistance
◦ Company Vehicle
◦ Cell Phone, Laptop, Kindle
◦ Retirement Plans
◦ Continued Ed. Assistance
◦ Dependent Care Assistance
◦ Employee Assistance Program (EAP)
◦ Parking- Free and Convenient
◦ Advancement Opportunity
◦ Mentor Program
◦ Product/Services Discounts
◦ Meals, Parties, Events,Tickets
◦ Gifts-Fuel Cards, Debit Cards, Cash
©2023HR Solutions, LLC. All Rights Reserved. 21
Key Takeaways
©2023HR Solutions, LLC. All Rights Reserved. 22
1. Human Nature Follows a Hierarchy of Needs
2. Everyone is Unique with Differing Motivational Buttons
3. Motiving Individuals with the BRUHA Approach Covers Many Aspects
Call to Action
©2023HR Solutions, LLC. All Rights Reserved. 23
1. Get to Know Your Employees
2. Determine and Communicate the Performance Goals/Outcomes
3. Motivate Your Employees:
• Provide Individualized and Appealing BRUHA Regularly:
oBelonging
oRespect
oUnderstanding
oHeard (being)
oAppreciation
BRUHA! BRUHA!! BRUHA!!!
Thank You!
Let’s Connect!
https://www.hrs-mt.com/
https://www.linkedin.com/in/deborah-jenkins-hrsolutionsllc/
https://www.facebook.com/DeborahJenkins.HRSolutionsLLC
©2023HR Solutions, LLC. All Rights Reserved. 24
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Winning Strategies: Motivating Your Team with BRUHA

  • 1. Presented by: Deborah Jenkins, PHR, S HRM-CP HRS-MT.com 1 MOTIVATING YOUR TEAM Using the BRUHA Approach
  • 2. Speaker Bio: Deborah Jenkins, SHRM-CP, PHR Education • BS, HumanResource Management – Park University • AS,Accounting – University of Great Falls Certifications • Professional in HumanResources (PHR) – Human Resource Certification Institute • Certified Professional (SHRM-CP) – Society for HumanResource Management (SHRM) • Authorized Everything DiSC® Partner and Trainer • Employing Abilities @Work – SHRM Experience • Business Owner | CEO | Business and Leadership Consultant since 2013 • 20+ years real-world, all encompassing, corporate employment in a plethora of industries • HumanResource and Accounting Professional • Training and Development Specialist • Coach, Advisor and Instructor Community Involvement • Board of Directors: Society for Human Resources(SHRM) Great Falls and Montana, Toastmasters, Paris Gibson Square • Member: Great Falls Chamber of Commerce, National SHRM, Toastmaster’s International Personal • Loves outdoor activities, sunshine, yardwork and gardening, camping, traveling, golfing, hiking, SeaDoo and ATV adventures, campfires, music, yoga, family and friends 2
  • 3. Introduction ©2023HR Solutions, LLC. All Rights Reserved. 3 ◦ You Hire Rockstars, But then they Show up to Work as Anything But. ◦ How do you Motivate your Team from the Start and then Retain your Top Talent? Talent Retention is one of the Most Important Objectives, yet one of the Very Difficult T asks. ◦ Key Components to Achieving thisGoal are: ◦ Proper Mindset ◦ Communications ◦ Consistency ◦ Commitment ◦ Use the BRUHA Approach to Ignite Inspiration, Enthusiasm, & Productivity. BRUHA! BRUHA!! BRUHA!!!
  • 4. Poll Results: What Motivates Employees? 1. Paycheck 22 9. Advancement Op 11 2. Flexible Work Schedules 20 10. Autonomy 10 3. Supervisor’s Style 16 11. Other 3 4. Trust and Respect 15 12. Safety Programs 1 5. Retirement Plans 15 6. Health Insurance 13 7. Professional Develop. Op 13 8. Corporate Culture 13 ©2023HR Solutions, LLC. All Rights Reserved. 4
  • 5. Objectives ©2023HR Solutions, LLC. All Rights Reserved. 5 1. Better Understand our Human Nature Wantsand Needs 2. Identify Different Motivational Buttons 3. Recognize Personality Differences Tied to Priorities and Motivational Factors 4. Learn Key Elements of Employee Motivation using the BRUHA Approach 5. Determine Action Items to Help you Develop your Plan 6. Explore Best Practices
  • 6. Outline ©2023HR Solutions, LLC. All Rights Reserved. 6 1. Human Nature 2. Diversity Appreciation –Priorities and Motivators 3. BRUHA Approach
  • 7. 1. Human Nature: Maslow’s Hierarchy of Needs ---Challenged ---Seen, Heard, Appreciated ---Included, Part of a Team ---Psychological Safety ---$ For Basic Survival ©2023HR Solutions, LLC. All Rights Reserved. 7
  • 8. This Photo by Unknown Author is licensed under CC BY-NC UNIQUE: Fingerprints 3 Basic Types 5% 2. Diversity Appreciation 8
  • 9. 3. BRUHA Approach: Stand For ?? • B ---------- • R ---------- • U ---------- • H ---------- • A----------- B R U H A ©2023HR Solutions, LLC. All Rights Reserved. 9
  • 10. 3. BRUHA Approach: Employee’s Want a Sense of (being): • Belonging • Respected • Understood • Heard • Appreciated B R U H A ©2023HR Solutions, LLC. All Rights Reserved. 10
  • 11. 3. BRUHA Approach: Employee’s Want a Sense of (being): •Belonging B ©2023HR Solutions, LLC. All Rights Reserved. 11
  • 12. Belonging ◦ Teamwork ◦ Inclusion ◦ Contribution Excluded: How Did that Make You Feel? ©2023HR Solutions, LLC. All Rights Reserved. 12
  • 13. 3. BRUHA Approach: Employee’s Want a Sense of (being): •Respected R ©2023HR Solutions, LLC. All Rights Reserved. 13
  • 14. Respected ©2023HR Solutions, LLC. All Rights Reserved. 14 Definition: ◦ Agree to Recognize and Abide by (a Legal Requirement) ◦ A Feeling of Deep Admiration for Someone or Something Elicited by Their Abilities, Qualities, or Achievements ◦ Due Regard for the Feelings, Wishes, Rights, or Traditions of Others ◦ Avoid Harming or Interfering With
  • 15. 3. BRUHA Approach: Employee’s Want a Sense of (being): •Understood U ©2023HR Solutions, LLC. All Rights Reserved. 15
  • 16. Understood 1. Don’t Jump to Conclusions or Make Assumptions 2. Ask Appropriate Questions and Listen 3. Offer PEKs: Patience Empathy Kindness This Photo by Unknown Author is licensed under CC BY ©2023HR Solutions, LLC. All Rights Reserved. 16
  • 17. 3. BRUHA Approach: Employee’s Want a Sense of (being): •Heard H ©2023HR Solutions, LLC. All Rights Reserved. 17
  • 18. Heard 1. Offer Venues for Employee Input • Chain of Command - Communicate Expectations • Open-Door Policy • Brainstorming Sessions • Suggestion “Box” 2. Listen to and Consider Input 3. Communicate your Intent to Act on Input –Accepted or Rejected ©2023HR Solutions, LLC. All Rights Reserved. 18
  • 19. 3. BRUHA Approach: Employee’s Want a Sense of (being): A •Appreciated ©2023HR Solutions, LLC. All Rights Reserved. 19
  • 20. Appreciated ©2023HR Solutions, LLC. All Rights Reserved. 20
  • 21. Appreciated - ICE Benefits & Incentives: ◦ Federal, State, Local Mandated ◦ Health and Life Insurance ◦ Paid Leave –PTO, Holiday, Vacation, Sick, Parental ◦ Flexibility –Hours, FT/PT ◦ Telework Options ◦ Relocation Assistance ◦ Company Vehicle ◦ Cell Phone, Laptop, Kindle ◦ Retirement Plans ◦ Continued Ed. Assistance ◦ Dependent Care Assistance ◦ Employee Assistance Program (EAP) ◦ Parking- Free and Convenient ◦ Advancement Opportunity ◦ Mentor Program ◦ Product/Services Discounts ◦ Meals, Parties, Events,Tickets ◦ Gifts-Fuel Cards, Debit Cards, Cash ©2023HR Solutions, LLC. All Rights Reserved. 21
  • 22. Key Takeaways ©2023HR Solutions, LLC. All Rights Reserved. 22 1. Human Nature Follows a Hierarchy of Needs 2. Everyone is Unique with Differing Motivational Buttons 3. Motiving Individuals with the BRUHA Approach Covers Many Aspects
  • 23. Call to Action ©2023HR Solutions, LLC. All Rights Reserved. 23 1. Get to Know Your Employees 2. Determine and Communicate the Performance Goals/Outcomes 3. Motivate Your Employees: • Provide Individualized and Appealing BRUHA Regularly: oBelonging oRespect oUnderstanding oHeard (being) oAppreciation BRUHA! BRUHA!! BRUHA!!!