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Mastering the 2024 Prior
Authorization Process for
Medical Providers
PRESENTED BY
TONI ELHOMS, CCS, CPC, CPMA, CRC, CEMA,
AHIMA-APPROVED ICD-10-CM / PCS TRAINER
1
Toni Elhoms, CCS, CPC, CPMA, CRC,
CEMA, AHIMA Approved ICD-10-
CM/PCS Trainer
❑ CEO – Alpha Coding Experts
❑ Podcast Host – Alpha Coding Podcast
❑ National Speaker - Coding, Compliance
and Reimbursement SME
❑ Former President of Orlando, Florida
AAPC Chapter
❑ Expert Witness
❑ Published Author
❑ Consultant/Educator/Trainer
2
Agenda
High-level overview of Prior Authorizations and key challenges in 2024
Discuss the role of Medicare Necessity in the PA approval process
Explore the regulatory landscape for Prior Authorizations in 2024
Discuss workflows and roles impacted by Prior Authorizations in 2024
Q&A at the end
3
2024 Prior Authorizations
❑ Prior Authorization (PA) = process by which a
physician/QHCP must obtain advanced approval from a
health plan BEFORE a specific procedure, service,
device, supply, test, or medication is delivered to the
patient to qualify for payment coverage
❑ AKA
❑ Preauthorization
❑ Precertification
❑ Prior approval
❑ Prior notification
❑ Prospective review
❑ Prior review
4
2024 Prior Authorizations
Source: Phoenix Virtual Staff
5
Medical Necessity
❑ There is often a major disconnect between how
insurance payers interpret and apply medical
necessity rules and how healthcare providers
and physicians determine what care/treatment
is medically necessary
❑ The disconnect between providers and payers
can have systemic consequences for patient
care and healthcare organizations if not
carefully and strategically addressed
❑ Conflicts of interest considerations with payer
cost containment strategies
6
2024 Prior Authorizations
Source: AMA Prior Authorization Impact - Physician Survey
7
2024 Prior Authorizations
Source: AMA Prior Authorization Impact - Physician Survey
8
2024 Prior Authorizations
Source: AMA Prior Authorization Impact - Physician Survey
9
CMS-0057-F
❑ In 2024 CMS introduced a landmark final rule -
Interoperability and Prior Authorization (CMS-0057-F)
❑ Applies to Medicare Advantage, state Medicaid
and Children’s Health Insurance Program (CHIP-
FFS), Medicaid managed care plans, CHIP
managed care entities, and Qualified Health Plans
on the Federally Facilitated Exchanges
❑ Now required to implement and maintain Health
Level 7 (HL7) application programming interfaces
(APIs) to improve electronic exchange of data to
streamline the PA process
10
Who is Impacted?
Physicians/NPPs/ Other Healthcare Providers
Revenue Cycle - Coders/Billers/Auditors
Scheduling and Case Management
Compliance Professionals
EMR/PM Vendors
11
Workflows Impacted
Clinical Documentation
Templates/Forms
Scheduling and Case Management
Workflows
Coding/Billing/Auditing
12
Best Practice Tips
Medical Necessity cannot be overstated in clinical
documentation
Poor documentation and/or code capture can make all the
difference in patient care
Request a Peer-to-Peer when necessary and come
prepared with peer reviewed literature
Don’t sleep on notice of material changes, payer coverage
policy updates, updates to NCDs and LCDs, formularies
13
Register Now
14

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The 2024 Prior Authorization Process For Medical Providers

  • 1. Mastering the 2024 Prior Authorization Process for Medical Providers PRESENTED BY TONI ELHOMS, CCS, CPC, CPMA, CRC, CEMA, AHIMA-APPROVED ICD-10-CM / PCS TRAINER 1
  • 2. Toni Elhoms, CCS, CPC, CPMA, CRC, CEMA, AHIMA Approved ICD-10- CM/PCS Trainer ❑ CEO – Alpha Coding Experts ❑ Podcast Host – Alpha Coding Podcast ❑ National Speaker - Coding, Compliance and Reimbursement SME ❑ Former President of Orlando, Florida AAPC Chapter ❑ Expert Witness ❑ Published Author ❑ Consultant/Educator/Trainer 2
  • 3. Agenda High-level overview of Prior Authorizations and key challenges in 2024 Discuss the role of Medicare Necessity in the PA approval process Explore the regulatory landscape for Prior Authorizations in 2024 Discuss workflows and roles impacted by Prior Authorizations in 2024 Q&A at the end 3
  • 4. 2024 Prior Authorizations ❑ Prior Authorization (PA) = process by which a physician/QHCP must obtain advanced approval from a health plan BEFORE a specific procedure, service, device, supply, test, or medication is delivered to the patient to qualify for payment coverage ❑ AKA ❑ Preauthorization ❑ Precertification ❑ Prior approval ❑ Prior notification ❑ Prospective review ❑ Prior review 4
  • 5. 2024 Prior Authorizations Source: Phoenix Virtual Staff 5
  • 6. Medical Necessity ❑ There is often a major disconnect between how insurance payers interpret and apply medical necessity rules and how healthcare providers and physicians determine what care/treatment is medically necessary ❑ The disconnect between providers and payers can have systemic consequences for patient care and healthcare organizations if not carefully and strategically addressed ❑ Conflicts of interest considerations with payer cost containment strategies 6
  • 7. 2024 Prior Authorizations Source: AMA Prior Authorization Impact - Physician Survey 7
  • 8. 2024 Prior Authorizations Source: AMA Prior Authorization Impact - Physician Survey 8
  • 9. 2024 Prior Authorizations Source: AMA Prior Authorization Impact - Physician Survey 9
  • 10. CMS-0057-F ❑ In 2024 CMS introduced a landmark final rule - Interoperability and Prior Authorization (CMS-0057-F) ❑ Applies to Medicare Advantage, state Medicaid and Children’s Health Insurance Program (CHIP- FFS), Medicaid managed care plans, CHIP managed care entities, and Qualified Health Plans on the Federally Facilitated Exchanges ❑ Now required to implement and maintain Health Level 7 (HL7) application programming interfaces (APIs) to improve electronic exchange of data to streamline the PA process 10
  • 11. Who is Impacted? Physicians/NPPs/ Other Healthcare Providers Revenue Cycle - Coders/Billers/Auditors Scheduling and Case Management Compliance Professionals EMR/PM Vendors 11
  • 12. Workflows Impacted Clinical Documentation Templates/Forms Scheduling and Case Management Workflows Coding/Billing/Auditing 12
  • 13. Best Practice Tips Medical Necessity cannot be overstated in clinical documentation Poor documentation and/or code capture can make all the difference in patient care Request a Peer-to-Peer when necessary and come prepared with peer reviewed literature Don’t sleep on notice of material changes, payer coverage policy updates, updates to NCDs and LCDs, formularies 13