1. 13 Cloyne Road, Kimmage, D12A3W7 Tel. 087 750 9877 E: colletteflores@mac.com
Personal Profile:
I have extensive experience as an Executive Secretary and Administrator and am extremely competent and creative
with an aptitude for problem solving and thinking outside the box.
I consider myself to be a loyal, energetic and enthusiastic person who enjoys the company of others with the ability to
work alone always using my initiative. My computer skills along the ability to learn new programs quickly keep me on
top of media trends. I have a strong work ethic which includes the value and importance of time management,
meeting deadlines, full attendance and giving one hundred per cent to any task undertaken, large or small. I thrive on
challenge and achieving goals and enjoy learning new skills.
Competencies:
 Ability to make decisions
 Creating innovative solutions
 Collaborating and influencing
others
 Time management
 Project management
 Quick learner
Skills:
 Fast & Accurate Typing
 Computer Literate
(PC & Mac)
 Microsoft Programs (Word,
Excel, Access, PowerPoint)
 QuickBooks
 WEB:
 HTML5
 CSS3
 Dreamweaver6
 WordPress
 Dictaphone typing
 Report Writing
 Proofreading
 Email
 Databases
 Internet
 Social Media
 Google Drive & Docs
 General office procedures
Experience:
Administrator/Receptionist: March 2014-Feb. 2015
Roslyn Park College, Sandymount, Dublin 4
• Telephone & general reception duties
• Student queries, student cards & travel passes
• Mail-outs using mail merge
• Assist with weekly tour of college
• Organize information packages and meet and greet
prospective students
• Database of referrers and professional contacts
Achievements:
• Designed and implemented a database of all applications for
admission to college to streamline process and avoid loss of
applications and enable faster processing.
• Implemented an information application package for students.
Administrator: May 2007 – December 2012
North Atlantic Shipping Ltd., 29 Dame Street, Dublin 2
• Scheduled crew rotation for three cargo vessels
• Receptionist and general office duties
• Sourced and ordered supplies and parts for ships
• Sourced flights and made travel arrangements
• Accounting: wages - international bank transfers
• Quickbooks - bank reconciliation and reports
• Created financial projection forecasts
• Built and maintained web site and employee database
• Liaised with international authorities and port authorities
Achievements:
• Designed and implemented several organizational charts and
databases for crew, wages, and records.
• Designed and implemented spreadsheets to organize crew
rosters and reflect all staff movements and assist planning.
Collette Flores

2. 13 Cloyne Road, Kimmage, D12A3W7 Tel. 087 750 9877 E: colletteflores@mac.com
Page 2
Experience:
Executive Secretary: April 1986 to October 2005
Michael J. Camras, Esq. President of Camras Enterprises, Inc. and
Partner of Camdan & Associate (Appraisal Company) and Temple
Community Hospital, Los Angeles, California, USA
I performed a wide variety of duties as Executive Assistant to Mr.
Camras, including:
• Report writing – narrative appraisal reports
• Appraisals of property and businesses
• Property and comparable sales visits
• Analysis of sales data for valuation purposes on properties
• Analysis of businesses for valuation purposes
• Lease writing
• Wills and Trusts, Deeds, legal documents
• Financial Spreadsheets – historical and projected
•
• Co-Managed 22-unit apartment building sold for large profit
• Partnership buy-outs and agreements
• Hospital management administration duties
Achievements:
• Designed and implemented a database of all projects on hand.
• Conducted appraisal work (billable hours) in the field and in-
house freeing up executive time.
• Introduced digital photography to appraisal reports to improve
output and save money on processing.
• Supervised and delegated work to office team to achieve
completion dates.
• Implemented open and closed filing system for easy retrieval
of files in-office and from storage.
• Set up database for all client and project information allowing
easy report generation and retrieval.
• Input 'master' report system for appraisals and legal
documents for quicker output of reports.
• Set up QuickBooks for all accounts enabling savings on
accounting fees annually.
Secretary: Through April 1986
Wilton Research, Fitzwilliam Place, Dublin 2
Secretary to Rosamund O’Shaughnessy, Director.
• Typing, proofreading and editing of reports.
• Dictaphone typing.
• Mail and reception duties.
• Organized group discussions for qualitative market research,
transcribed and analyzed data.
Education:
 Web Authoring (July 2015)
Solas, BTC, Dublin 10
 Interior Design (2012)
Solas, FTC, Dublin 11
 Leaving Certificate
Dominican Convent
Interests:
 Painting & Collage
 Art
 Vintage: recovering vintage
and Victorian lampshades.
 Travel
 Interior design
References:
Available upon request