1. Ernestine Webb 919-332-4130
3210 Lynn Ridge Dr., Apt 2E Raleigh NC 27613 ernestinewebb@hotmail.com
Strengths
 Quick Learner with the Ability to Adapt in any Environment
 Excellent Attention to Detail
 Highly Motivated and Confident Especially when Faced with Challenges
 Strong Decision-Making and Communication Skills
 Very Responsible, Dependable, and Trustworthy
 Experienced in Handling Confidential and Time Sensitive Information
 Extensive Customer Service Experience
 Vast Understanding of Various Computer Programs
 Very ambitious and Determined
TechnicalProfile
 Office and Reception Management
 Calendar Management
 Spreadsheets
 Microsoft Word
 Microsoft Excel
 Microsoft PowerPoint
 Executive Support
 Word Processing
 Travel Coordination
 Lotus Notes
 Thorpe Forms
 Internet Research
ProfessionalExperience
IBM – Durham, NC
February 1996 – March 2000 October 2004 – Present
Executive Administrative Assistant
Responsibilities:
 Provide direct administrative support to two Vice-Presidents of Software
Development and two Directors of Software Development
 Worked with Development Team as liaison to Software Vice-Presidents and
Directors to Increase Effective Work Flows and Communication
 Managed Multiple Tasks and Shifted Priorities as Necessary to Meet Deadlines
 Prepare reports, charts, and correspondence using the appropriate PC-Based
Software
 “Go To” person for writing, proofing, and editing
 Prepare Reports (expenses, other ad hoc reporting as needed)
 Coordinate extensive travel arrangements both domestic and international and
well as obtaining visa’s for travel when needed
 Managed Multiple calendars for internal and external appointments
 Act as initial contact point for clients
 Handle extremely confidential material and matter
 Carry out special assignments and projects as assigned
 First point of contact for new hires i.e. get office location, setting up new phones,
making sure they have correct badge access

2. The Law Office of Zabrina White Dempson – Durham, NC July 2002 – October 2004
Legal Assistant
Responsibilities:
 Managed the office
 Performed general administrative duties for the of law office
 Executed title searches and processed loan packages
Standard Based Solutions – Durham, NC
Human Resources Administrator April 2000 – June 2002
Responsibilities:
 Processed applications
 Processed child support paperwork
 Completed background checks
 Processed tax forms
 General administration duties as assigned
Education
Strayer University – Raleigh, NC
Master’s Degree – Educational Technology
MBA – Human Resources Management
December 2011
May 2009
Elizabeth City State University - Elizabeth City, NC
B.S. – Business Administration; Management concentration
May 1994