1. EXPERIENCE
EDUCATION
ACHIEVEMENTS
STRENGTHS
TECHNOLOGIES
CLAUDIO PEGUERO
Highly Self Motivated, Organized and Eager to Learn
201-899-9869 CPEGUERO87@HOTMAIL.COM CLIFFSIDE PARK, NJs _ +
Dispatch Coordinator/ IT Support
Premium Bronx Medical Transportation
Feb 2016 - ongoingr + Bronx, NY
Premium Bronx Medical Transportation is a logistics company specializing
in the transportation of patients to and from their medical appoints.
• Implemented routing software which saved company overhead
and increased driver productivity
• Evaluated expansions and enhancements by studying work load
and capacity of computer system
• Maintained historical records by documenting hardware and
software changes and revisions
Office Manager/ IT Support
195 Brokerage
June 2014 - Mar 2016r + New York, NY
195 Brokerage is an insurance agency that specializes in commercial auto
insurance for Black Car and Livery service vehicles while providing
compliance services to keep customers up to date with the Taxi and
Limousine Commission guidelines and NYS DMV regulations.
• Increased office efficiency and productivity by using various
hardware and software tools which led to an increase in customer
satisfaction and customer retention.
• Provided level I help desk support & troubleshooted basic network
issues such as ADSL broadband issues and outdated network
wiring to increase system functionality reducing companies
overhead and increasing sales.
• Organized the companies back office system which accounted for
overdue arrears and saved thousands of dollars in potentially lost
revenue
Certified Audio Engineer
Institute of Audio Research
GPA
3.65 4.00
Oct 2012 - Nov 2013r
/
CompTIA A+ Certification (Pending)
N/A
I was hired by a company to manage their
collections department and was able to
completely consolidate their client
database into an organized system which
led to thousands of dollars being saved,
overdue arrears being cleared and
increased customer satisfaction.
P Organization/ Team Building
Great Customer Service
Excellent Communication
Skills

Team Building
Strong Organization
Bilingual (English/ Spanish)
Apple/ Android
Microsoft Office 365
Microsoft OS/ Mac OSX
FileMaker Pro Advanced
Verified by
/