1. Jack Holland
1309 S. Lake Ridge Lane, Mustang, Oklahoma | M: 405-820-7189 | jack.holland@cox.net
ProfessionalSummary
2 Years’ experience with Healthcare Electronic Claims and Remittances.2 Years’ Experience with Healthcare
Provider Enrollment. 9 Years' experience as Automotive Physical Damage Estimator and Licensed Insurance
Adjuster. PreviouslySurety bonded in majorityof the United States. Passed INS 21, 22 and AIC 33 State Insurance
Exams.I-Car Platinum Certified. 12 + years' Sales experience in Distribution,Retail and Capital Expenditure.Factory
Trained in Manual and Automatic Binks,Devilbiss,Nordson,Wagner and Graco Liquid and Powder Coating and fluid
transfer systems.
Licenses
Previously held State Insurance Adjusters License in the majorityof the United States for 9 years.
Skill Highlights
 Proficientwith Microsoft Office Products
 9 years of ManagementExperience
 Small Business Ownership Experience
 Sales Inside and Outside.Retail,Wholesale and Capital Expenditure
 Healthcare Provider Enrollment
 Healthcare Electronic Data Interchange
 Auto Physical Damage Adjuster
 I-Car Platinum Certified
 Manufacturing Production
 Manufacturing Systems Sales
 Manufacturing Systems Engineering
 Manufacturing Systems Construction
 Corporate Trainer

2. ProfessionalExperience
09/2015 – 07/2016 Revenue Management Solutions | Oklahoma City | Provider Enrollment Rep
 Responsible for restructuring the entire process to provide stability and confidence for our
clients Cleaned up previous enrollments and provided a go forward path that included
transparency for our clients.
 Responsible for all enrollments and communications to Implementations and Customer
Support Teams Worked with the largest banks in the nation to complete the enrollment
process for their clients.
 Educated all team members about the process.
 Provided an organized environment that helped the entire process handle additional
production with improved quality.
 Built a Microsoft Access Database to keep all payer data and clearinghouse connection
information in one place.
 Worked with and managed trading partner employees to help provide a path for success and
stability in the process.
09/2014 – 09/2015 Trizetto Provider Solutions/Claim Logic | Oklahoma City | Provider Enrollment Rep
 Complete online and paper forms for 835 ERA and 837 Professional and Institutional ansi 5010
transactions.
 Complete large clientimplementation provider enrollments
 Research payer requirements and forms for enrollment
 Work with Hospital Directors to complete enrollments before turning them over to our Service Delivery
Managers
11/2012 – 09/2014 Trizetto Provider Solutions/Claim Logic | Oklahoma City | Customer Service
Representative
 Enroll New Providers for to send electronic claims and receive 835 electronic remittance advice reports from
payers.
 Monitor clients files Troubleshootclaims rejection and missing era issues
 Work with clients that send printimage,4010 and 5010 transactions
 Work with payers to solve claims issues
 Automated Reporting Team Help design new processes to automate reports Research and Develop process
improvements Responsible for ranking and implementing process improvementideas from staff
 Provide return on investmentreport to managementfor process improvementproject
 Work with I.T. to research and develop new processes thatrequire computer programming
 Work with managementto implementprocess improvements
 Communication Team Design notification/communication methods for our companyto our clients Design
and automate outgoing emergencynotification/communications to clients and staffWork with Management
and to complete proper notification/communication messages to clients
 Train new clients

3. ProfessionalExperience (Continued)
07/2012 Farmers Insurance | Oklahoma City | DRP Auto Physical Damage Estimator
 08/2003 – Review auto physical damage repair estimates prepared by approved direct repair
facilities
 Approve or request changes based on company, industry best practices and state laws
 Set rental expectation
 Approve or deny payment requests from auto repair facilities
 CCC estimating platform and portal
02/1995 – 12/2001 Industrial Finishing Systems / Industrial Installations | Mustang Oklahoma | Owner
 Sell Manual Liquid and Powder Coating systems
 Represented Nordson Liquid and Powder Coating systems, InfraRed Technologies, Spray Booth
Systems and George Koch and Sons
 Make sales calls with factory equipment and material reps
 Call on over 500 Manufacturers in Oklahoma, Kansas, Missouri, Arkansas and Texas
 Work with Line Operators, Managers, Engineers, Plant Managers, Purchasing Agents, Vice
President and Presidents
 Design small manual up to fully automated systems
 Construct and maintain systems Designed
 Consulted and maintained systems for manufacturers like Boeing Aircraft, Cessna Aircraft,
Briggs and Stratton, General Motors, Kwikset, Sundowner Horse Trailer etc.
Education and Training
08/1978 –05/1982 Capitol Hill High School | Oklahoma City, OK
Additional Information
 3 Company recognitions from Trizetto/Claimlogic
 Farmers Platinum and Gold award for 3 consecutive months of perfect Quality Assurance
scores.
 Farmers E-Kudos for individual 100% Quality Assurance Scores.
 Nordson Distributer Achievement Award 1998, 1999 and 2000