Claudia A. Spencer is a solutions-focused counselor with over 10 years of experience providing client-centered treatment to teens, college students, and adults dealing with trauma, loss, depression, anxiety, and workplace issues. She has extensive training in person-centered counseling, cognitive behavioral therapy, transactional analysis, and other therapeutic approaches. Her professional experience includes over 500 client hours working with diverse populations at counseling services, hospitals, charities, and colleges. She is passionate about helping clients through difficult life experiences and building cohesive teams.

1. CLAUDIA A. SPENCER, MSC
Village of Pennbrook, Apt. 2310, 9071 Millcreek Road | Levittown, PA 19054
spencersjce@gmail.com
215.347.0164
SOLUTIONS-FOCUSED COUNSELOR
Demonstrated success evaluating and providing client-centered treatment recommendations
Professional Counselor with comprehensive background assisting teens, college-aged students and adults with
trauma-related issues effecting personal well-being, including bereavement and loss, depression, suicide, divorce,
stress, self-esteem, confidence and anxiety as well as experience in workplace counseling. Recognized for
exceptional interpersonal, conflict resolution and communication skills. Enthuasitic team player who easily works
with others to meet or exceed objectives. Possess over 500 hours working with clients from diverse backgrounds.
Expertise includes:
Person Centered Approach (PCA) | Attachment Theory | Cognitive Behavioral Therapy (CBT)
Transactional Analysis (TA) | Caseload Management | Client Assessment & Formulation
Group Facilitation, Session Development & Implementation | Confidential Record Keeping
PROFESSIONAL COUNSELING EXPERIENCE
RESOLVE STAFF SUPPORT SERVICES, National Health Service 2014 —
2016
Derbyshire Community Health Service (DCHS) Walton Hospital, Chesterfield, Derbyshire
Counseling service for staff of DCHS offering brief 1-to-1 counselling, mediations, team support and workshops.
Associate Counselor, Professional Placement
Provided confidential individual, brief counselling for personal and work-related issues. Practiced Integrative
counseling using PCA, Attachment Theory including Continuing Bonds, CBT and TA. Performed client assessment
and client management.
• Department was nominated for Derbyshire Community Health Service(DCHS), Extra Mile Award, 2016,
recognizing 30% increase in client intake as well as meeting KPIs on client response.
• Personally recognized for exceptional client work by having 2 clients selected for promotional video.
CRUSE BEREAVEMENT CARE (CBC), Chesterfield, Derbyshire 2010 — 2016

2. Leading national charity for bereaved people in England, Wales and Northern Ireland, offering counseling, support, advice
and information to children, young people and adults when someone dies, and works to enhance societal attitudes to
bereavement.
Bereavement Support Worker
Provided 1 to 1 confidential counseling support to clients experiencing grief, loss and related issues.
• Developed, implemented and facilitated bereavement support group.
• Spearheaded fundraising efforts and redesigned Children’s Therapy room.
• Assisted in bringing branch together as a cohesive team by coordinating social events.
• Served as administrative assistant, supporting CBC Chesterfield Chapter.
• Client Services Committee Member: Budget, fundraising, client services and volunteer training and support.
• Branch achieved Charity Organization of the Year 2013 (Chesterfield Branch) and Nominated 2014, out of 12
members. Over 50 organizations took part in the nominations which were local to the Chesterfield and
surrounding Derbyshire areas. Doctors as well as other support organizations, including counseling
organizations, would recommend CBC to clients, creating a long waiting list.
• Served as a 25th Anniversary Event Committee Member.
CLAUDIA A SPENCER, MSC PAGE TWO
ADDITIONAL EXPERIENCE
NATIONAL TRUST, Hardwick Hall, Chesterfield, Derbyshire 2013 — 2015
Seasonal Sales Assistant
Provided excellent customer service to enhance customer experience and increase sales, including providing
historical and activity information.
SPRINGWELL COMMUNITY COLLEGE, Stavely, Chesterfield 2012 — 2015
Invigilator
Monitored students during test situations and provided additional support when needed.
MARKS AND SPENCER, Chesterfield, Derbyshire 2002 — 2008
Visual Merchandiser

3. Worked successfully as part of a small team and individually for the implementation of merchandising plans for the
Chesterfield and Buxton stores.
EDUCATION & PROFESSIONAL DEVELOPMENT
MSc, Integrative Counseling and Psychotherapy, Derby University, Derby, England
Including Diploma in Counseling, Level 7
Bachelor of Science, Interior Design, Philadelphia University, Philadelphia, PA
Professional Career Development
Cruse Bereavement Course Group Work Course, Level 3
Group facilitation and organization of group
CBT: Best Practices in Depression & Suicide; Dr Christine A. Padesky
Strengths-based CBT for Vulnerable Clients and Chronic Issues; Dr Christine A. Padesky
Bereaved by Suicide, Cruse Bereavement Care
Time Limited Therapy and Endings, Resolve Staff Support, Derbyshire Community Health Service
Basic Alcohol Awareness & Brief Intervention Training, Derbyshire Alcohol Advice Service
Pre Bereavement Support, Cruse Bereavement Care
Safeguarding and Child Protection, Hays
Transactional Analysis, South & West Yorkshire Counseling Group
ABC Award Cruse Bereavement Course, Level 2
Introduction to Counseling Skills, Chesterfield College
PROFESSIONAL ASSOCIATIONS, COMMUNITY ACTIVITIES & INTERESTS
Member of the British Association of Counseling and Psychotherapy
Member of the American Counseling Association
Cruse Bereavement Care (CBC) Volunteer, Provide confidential counselling support to clients experiencing
bereavement, facilitate Bereavement Support Group, Client Services Committee Member
Treasurer Stowmarket Fencing Club
Stowmarket Junior Rugby, Vice Chair, Founding member