1. ANITA BERKOH
3716 Cotswold av. Greensboro, NC 27410▪Cell: (919)717-5612-
aaberkoh@aggies.ncat.edu
BACKGROUND SUMMARY
A qualified accomplished social worker; who is skilled in all aspects of case management
including mentoring, assessment, interview, evaluation, and individual counseling. Strong
experience in working with clients of all ethnics and demographic background. Know and
respected of being a proven leader with excellent communication and interpersonal skills who
effectively collaborates and fosters quality relationship with all level of staff.
EDUCATION and CERTIFICATIONS
North Carolina Agricultural & Technical State University, Greensboro NC
B.S. in Social Work
CPR, First Aid, Health care experience, CNA, MED TECH
CORE COMPENTENCIES AND TECHNICAL SKILLS
 MS Office
(Excel,
PowerPoint)
 Outlook, MS,
Access
 Evaluation
Client-
focused
 Mentoring
 Relationship Builder
 Client Needs
Assessment &
Response
 Case Management
WORK EXPERIENCE
Communities in SCHOOL, High Point, NC
Social Work/Student Support Specialist, January 2016 - Present
 Assisted clients with case management issues such as building self-esteem, conflict
resolution, frustration toleration, learning how to strategize, build organizational skills as
well as social skills.
 Collaborated with various outpatient community outreach services to support
clients’ academic and non-academic needs.
 Conducted case management for consistent patient case load.
 Completed student/family needs assessments.
 Provided group counseling as well as intensive individualized services to students
daily for students with mental health diagnoses and/or behavioral issues.
 Maintained client progress notes for intensive review and continuity of care.
 Created all parent correspondence on behalf of the agency.
Center for New North Carolinians
GREENSBORO, NC August 2015-December 2015
Family Advocate for Refugee/immigrants
 Provided individual and group assessment, treatment planning, and resource referral
services to low income, diverse population families enrolled in Early Head Start/ Head
Start child development program.
 Conducted home visits to identify clients with mental diagnosis needs and home
environment.
 Assisted center staff, and families with identifying strengths and needs of each individual
assigned in caseload.
 Responded to client’s educational and vocational needs: attended PBS and IEP meetings,
helped parents find jobs, college searches, clothing, furniture, and basic needs resources

2. readily available in their community.
 Researched and gathered information pertinent for family success to create center’s
monthly newsletter and various parent letters.
 Handled all telephone and written communication with parents assigned to caseload.
 Observed and consulted with teachers about children’s progress during in class activities
and recess.
COUNTRYSIDE NURSING and REHABILITATION,
STOKEDALE, NC March 2014-May 2016
Geriatric
 Main role is to provide basic care to patients.
 Assisted individual clients with discharge planning.
 Consulting with patients, families, physicians, physical therapists, and nurses to determine
most appropriate placement.
 Focused on the needs of patients, including serving as an advocate as necessary, while
working effectively in an interdisciplinary team.
WELLSPRINGS RETIREMENT HOME,
GREENSBORO, NC June 2012-FEBRUARY 2014
Geriatric
 Responsible for maintaining a cleaned and organized medication cart and medication room.
 Assist residents with personal hygiene tasks, and other activities of daily living.
 Answer calls for help and observe changes in a patient's condition.
 Notify charge nurse of medications needing to be refilled.
 Document in the resident records.
GENTLEHAND, GREENSBORO, NC February 2010-April
2012
Youth Counselor/mental health technician
 Mentored youth with mental health issues using mental health skill building.
 Interacted weekly with children to help identify strengths, build trusting working
relationships to foster better life choices within each individual.
 Meeting with clients to provide advice and support in accordance with treatment plan.
 Assisting in peer support groups with assigned consumers on a regular basis.
 Supporting/assisting consumers in daily decision making and resolution of minor
problems.
 Assisting clients by finding resources, advising the consumer of processes, and
encouraging. Follow through with proposed resolutions, locating social activities, or
provide other assistance as needed.
 Accompanying clients to meetings and participates in meetings of community groups to
advocate for consumer needs, leading recovery dialogues/self-help sessions with clients.
 Observing behavior and evidence of general well-being and discusses observations with
the clients.
EXTREME HOME REMOLDING Inc., BURLINGTON, NC August 2008-January 2010
Customer Service
 Opens customer accounts by recording account information.
 Determine the cause of the problem; selecting and explaining the best solution to solve the
problem.
 Resolves product or service problems by clarifying the customer's complaint
 Maintains customer records by updating account information.
 Suggest information about other products and services.