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Online Strategy 
how do you get where want to be
Ciprian Gavriliu 
Online Marketing Consultant. Product Designer 
6 years in online marketing 
11 years in interactive design 
entrepreneur since 2007. now with Triple Magic 
Online Shift . IMTO . ODO 
over 300 projects managed 
a lot of trials & errors
There are 2 schools in Online 
Vanity School (snake oil) 
Opinions 
Vanity metrics 
Big egos 
Lies and half-truth 
Trendy concepts 
Pretty easy and shallow 
The real deal School 
Facts 
Relevant goals & KPIs 
Focus on results 
Analytics & truth 
Testing 
Really hard and rewarding
Guiding principles 
Vanity School (snake oil) 
Public: We have a “really good presence”. Hidden: we 
don’t define what a good presence is. 
The real deal School 
We try until we get relevant results. We know what we 
invest and what we get.
Who’s winning? 
Google has 45% of the total advertising revenue in 
USA. Total revenue = $42.8 billions. 
Google does performance based advertising. So does 
Facebook.
The ignored truth 
90% of the marketing is your product*. Welcome to 
postadvertising era. 
You can’t bullshit or deceive people anymore. They 
know the truth. They have acces to real information. 
*product = product or service
What is strategy? 
Strategy (from Greek στρατηγία stratēgia, "art of troop 
leader; office of general, command, generalship"[1]) is 
a high level plan to achieve one or more goals under 
conditions of uncertainty. 
Strategy is important because the resources available 
to achieve these goals are usually limited. 
Business strategy comes from war strategy - limitation
What can you do online? 
PR 
Inbound Marketing 
Customer Service 
Advertising 
Lead generation 
Ecommerce 
Distribution (for digital products)
Digital vs Physical 
(products & services) 
Physical 
PR 
Inbound Marketing 
Customer Service 
Advertising 
Lead generation 
Ecommerce 
Digital products* 
+ distribution 
* - software, songs, movies, books, 
etc.
Strategy components 
1. Where we are now (Research, SWOT, Five Forces, 
BSC, etc.) 
2. Where do we want to be - GOAL (SMART) 
3. Resources 
4. Timeframe 
5. Tactics & Activities 
6. Plan of action (GANT vs Lean Approach) 
7. Implementation and measuring 
*everything can change in any moment, and you need to update accordingly
Biggest strategy challenge today 
Long term accurate planning is total bullshit. 50 years 
planning (yes, there are such things) in business is 
fantasy. 
The world will change even faster. The only way to stay in 
the game is the lean approach. Companies need to 
innovate faster, better & cheaper.
Huge opportunity #1 
To get where we want to be we need to take the 
customers where they want to be. 
Always focus on adding real value to the customers.
How to manage multiple activities 
Prioritise your Resources based on ROI, Timeframe, 
Goal and the Landscape (competition, technology, etc.) 
Scenarios: 
1. Tight budget 
2. Big budget - big opportunities 
3. Big budget - limited opportunies
Red flags - mermaid song 
1. Vanity metrics (wrong audiences, “reach”, visits ) 
2. Poor experiences, focusing just on form (without 
function) 
3. Trying to cover too much, too fast 
4. White lies 
5. Marketing myopia (suggests that businesses will do better in the 
end if they concentrate on meeting customers’ needs rather than on 
selling products - 1960!)
Opportunities 
Great products 
Great experiences 
Great content 
Great customer service 
Imagination & innovation 
Testing - assume nothing! 
Facing the truth 
Hard work
Thank you 
Choose the right way! 
www.cipriangavriliu.ro 
ciprian@triplemagicinteractive.com

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Online Strategy - how to get where you want to be

  • 1. Online Strategy how do you get where want to be
  • 2. Ciprian Gavriliu Online Marketing Consultant. Product Designer 6 years in online marketing 11 years in interactive design entrepreneur since 2007. now with Triple Magic Online Shift . IMTO . ODO over 300 projects managed a lot of trials & errors
  • 3. There are 2 schools in Online Vanity School (snake oil) Opinions Vanity metrics Big egos Lies and half-truth Trendy concepts Pretty easy and shallow The real deal School Facts Relevant goals & KPIs Focus on results Analytics & truth Testing Really hard and rewarding
  • 4. Guiding principles Vanity School (snake oil) Public: We have a “really good presence”. Hidden: we don’t define what a good presence is. The real deal School We try until we get relevant results. We know what we invest and what we get.
  • 5. Who’s winning? Google has 45% of the total advertising revenue in USA. Total revenue = $42.8 billions. Google does performance based advertising. So does Facebook.
  • 6. The ignored truth 90% of the marketing is your product*. Welcome to postadvertising era. You can’t bullshit or deceive people anymore. They know the truth. They have acces to real information. *product = product or service
  • 7. What is strategy? Strategy (from Greek στρατηγία stratēgia, "art of troop leader; office of general, command, generalship"[1]) is a high level plan to achieve one or more goals under conditions of uncertainty. Strategy is important because the resources available to achieve these goals are usually limited. Business strategy comes from war strategy - limitation
  • 8. What can you do online? PR Inbound Marketing Customer Service Advertising Lead generation Ecommerce Distribution (for digital products)
  • 9. Digital vs Physical (products & services) Physical PR Inbound Marketing Customer Service Advertising Lead generation Ecommerce Digital products* + distribution * - software, songs, movies, books, etc.
  • 10. Strategy components 1. Where we are now (Research, SWOT, Five Forces, BSC, etc.) 2. Where do we want to be - GOAL (SMART) 3. Resources 4. Timeframe 5. Tactics & Activities 6. Plan of action (GANT vs Lean Approach) 7. Implementation and measuring *everything can change in any moment, and you need to update accordingly
  • 11. Biggest strategy challenge today Long term accurate planning is total bullshit. 50 years planning (yes, there are such things) in business is fantasy. The world will change even faster. The only way to stay in the game is the lean approach. Companies need to innovate faster, better & cheaper.
  • 12. Huge opportunity #1 To get where we want to be we need to take the customers where they want to be. Always focus on adding real value to the customers.
  • 13. How to manage multiple activities Prioritise your Resources based on ROI, Timeframe, Goal and the Landscape (competition, technology, etc.) Scenarios: 1. Tight budget 2. Big budget - big opportunities 3. Big budget - limited opportunies
  • 14. Red flags - mermaid song 1. Vanity metrics (wrong audiences, “reach”, visits ) 2. Poor experiences, focusing just on form (without function) 3. Trying to cover too much, too fast 4. White lies 5. Marketing myopia (suggests that businesses will do better in the end if they concentrate on meeting customers’ needs rather than on selling products - 1960!)
  • 15. Opportunities Great products Great experiences Great content Great customer service Imagination & innovation Testing - assume nothing! Facing the truth Hard work
  • 16. Thank you Choose the right way! www.cipriangavriliu.ro ciprian@triplemagicinteractive.com