1. Charles Nennert
421 Nantucket Drive
St. Charles, MO 63301
219-973-1015
cnennnert@att.net
WORK EXPERIENCE
Ford Motor Company, Chicago, IL
Senior Process Coach, August 2008-Present
 Oversee activities directly related to making products or providing services.
 Manage staff, preparing work schedules and assigning specific duties.
 Determine staffing requirements, interview, hire, and train new employees, or oversee those personnel
processes.
 Process employees through the labor relations department.
Pre-Delivery Quality Supervisor, March 2006-August 2008
 Monitor performance of quality control systems to ensure effectiveness and efficiency.
 Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
 Analyze quality control test results and provide feedback and interpretation to production management or
staff.
 Communicate quality control information to all relevant organizational departments, outside vendors or
contractors.
 Direct the tracking of defects, test results, or other regularly reported quality control data.
 Identify critical points in the manufacturing process and specify sampling procedures to be used at these
points.
 Identify quality problems or areas for improvement and recommend solutions.
 Instruct staff in quality control and analytical procedures.
Production Supervisor, July 1999-March 2006
 Enforce safety and sanitation regulations.
 Direct and coordinate the activities of employees engaged in the production or processing ofgoods,such as
inspectors, machine setters, and fabricators.
 Plan and establish work schedules, assignments, and production sequences to meet production goals.
 Inspect materials, products, and/or equipment to detect defects or malfunctions.
 Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to
production or processing standards.
 Conduct employee training in equipment operations and/or work and safety procedures, as well as assign
employee training to experienced workers.
 Keep records of employees’ attendance and hours worked.
 Read and analyze charts, work orders, production schedules, and other records and reports to determine
production requirements and to evaluate current production estimates and outputs.

2.  Maintain operations data, such as time, production goals, and cost records, as well as prepare management
reports of production results.
 Determine standards, budgets, production goals, and rates based on company policies, equipment and labor
availability, and workloads.
 Confer with management or subordinates to resolve worker problems, complaints, or grievances.
 Recommend or implement measures to motivate employees and to improve production methods, equipment
performance, product quality, or efficiency.
Assembler, September 1985-July 1996
 Perform manufacturing operations.
 Update and keep records of quality, delivery, and morale initiatives.
EDUCATION
Columbia Southern University, Orange Beach, AL
Bachelor of Science-Human Resources, November 2010
Western International university, Phoenix, AZ
Associates of Science-Accounting, March 2008
ADDITIONAL SKILLS
 Employee Relations
 Compensation/Payroll
 Staff Development
 Certified Six-Sigma Green Belt
 New Hire Orientation