Actively looking for great opportunities

1. cramos5523@gmail.com  351 Fowler St Cortland, Oh 44410  330-637-5388
330-716-2045
OBJECTIVES
Customer-focused professional seeking a position within your organization, eager to contribute to quality service, with
strong communication skills and interpersonal relation abilities toward supporting employer operations.
EXPERIENCE
Tarkett North America  Tarkett DC Middlefield, Ohio
Warehouse associate September 2015 - present
Currently in Quality performing daily sampling of product looking for defects, reprocessing product, and processing
returns to ensure product is ready for resale. Also efficiently performed on the DC floor processing orders.
Olive Garden  North East Ohio
Server March 2003 - May 2009
Manager May 2009 - July 2015
Effectively ran open, mid and close shifts, focusing on employee development, and guest satisfaction. Always ensured
proper food handling and kept systems in place for controlling food waste. Effectively wrote weekly schedules for all
team members to ensure a balanced plan for restaurant needs. Followed strict safety and sanitation practices and
actively coached team members.
SKILLS
 Experience with Microsoft Excel, Office, Word and SAP.
 Tow motor and Serve Safe certified.
 Progressive managerial experience, including expertise within business operations, employee development and customer
satisfaction.
 Strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful
interpersonal relationship-building techniques.
 Experienced in managing a broad scope of operations, from employee training and supply procurement to vendor
relations and accounting/finance.
EDUCATION
Pittsburgh Institute of Culinary Arts Pittsburgh, Pennsylvania  1993-1995
Trumbull County JVS Restaurant Services Warren, Ohio  1991-1993
CHRISTINA RAMOS