Creating a Happy Staff for a Lifetime of Customers

1. Creating a Happy Staff for
a Lifetime of Customers

3. How Purpose and Passion
Leads To Profit
THE
GUEST
COMES
SECOND

4. CORE VALUES
What We Believe

5. We value our team, our guests, our community,
our vendors and investors...everyone that
walks through our doors.
We strive to exemplify TEAMWORK,
RESPECT, INTEGRITY, COMMITMENT
and OPPORTUNITY.

6. MANAGEMENT TEAM
What We Focus On Every Day

7. Hire Right, Train Right and Treat Right
A happy team delivers a happy guest
experience, consistent quality food and
a memorable experience.

8. WHAT WE SELL
Focus

9. First, we sell the team members on
our culture and values.
We ask our team to provide over-the-top
service whenever possible.
Consistent quality and service delivered
with grateful attitudes.

10. TECHNOLOGY
Tools

11. A NEW BUSINESS MODEL
If We Win, You Win

12. 5% of Profits To Every Employee, Vested Immediately

13. OUTCOMES
Here’s What Happened

15. 4 Stars on Yelp, TripAdvisor and Google
All investors whole within 3.5 years
Employee Retention

16. SONNY MAYUGBA
Restaurateur, Red Rabbit (Sacramento)
Chief Marketing Officer, Waitr
Former Facebook Executive

17. THANK YOU
See you at 2018 SXSW!