Mr. Adrien Pages completed a successful 5-month internship with the company. He took on various customer support roles, including managing customer support via email, text, telephone and live chat. He also advised customers on services, managed the trusted customer base, helped improve processes, and provided feedback to enhance the CRM. Mr. Pages accomplished all of his missions with convincing and well-thought out results. The author was impressed with Mr. Pages' dedication, energy, and ability to fill his role as well as full-time employees during his internship.

1. Sir, Madam,
As a young and dynamic company, we had the pleasure of recruiting Mr Adrien PAGES, for
a 5 month internship.
Our company’s ethics being all about sharing knowledge, going the extra mile, not only for
our customers but for our colleagues and the want to create new and exciting things, we are
always thrilled to have new recruits among us.
Mr Adrien PAGES convinced us and shared a part of this adventure with us.
He’s an implicated and curious young man that hangs onto every detail and who brings
initiative to the table.
Lastly, and this is the most important, it’s rare to have a collaborator with you for an
internships with such a brilliant professional conscience.
His missions where :
- Management of customer support (Email, Text, Telephone and Livechat)
- Use of support tools (Intercom, Slack,..)
- Advising and selling Yestudent services to customers
- Managing our trusted customer base
- Creating and improving the Customer Support Process
- Feedback and helping to improve our CRM
- Dealing with fraud and analysing risks
Every one of his missions were successful, accompanied with convincing and well thought
through results. It’s rare and incredibly nice to have a collaborator like Mr Adrien PAGES,
that gives as many hours, as much desire and energy to join a team, even for a short time.
Adrien really filled a role during his internship and came through with results just as well
accomplished as some of our full time collaborators.
It would be a pleasure to take the time to talk with you, so as to detail all the points that
made his internship a shared accomplishment.
You’ll find my contact details below,
Best regards,
Beth Newton
beth@yestudent.com , +33531615790