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Netflix Experiential Campaign
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Experiential campaign for Netflix based off of Refinery 29's "29 Rooms."
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Netflix Experiential Campaign
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Research ReedHastingsco-founded Netflixin1997. Startedin1997asaDVD- rental-by-mailfirm. BeganstreamingintheUS in2007,and internationallyin2010. Firstoriginalseries debutedin2013. Becameglobalin2016, nearlytwentyyears afterstartingNetflix. History CurrentFinancialscope projections EPS:41cents. Revenue:$3.29billion. Domesticstreamingnet adds:1.98million. Internationalstreaming netads:6.36million. Totalnetads:8.33million. Freecashflow:-$524 million. 19%declinein2017 amongstmillennial subscribers. Netflixistargetinga10% operatingmarginin2018and plantosteadilyincrease operatingprofitandmargin fromthereaswebalance growthwithprofitability. Netflixcangrowto60-90 millionmembersintheUS, baseduponourtrajectory todateandthecontinued growthofinternet entertainment.
3.
Netflixhasamajoradvantageoverlinearcompetitors whenitcomestolaunchingaseriesorafilm.Linear networksneedtoattractanaudienceonagivennight atagiventime.Netflixcanbemuchmoreflexible. BecauseeachshowonNetflixisnotcompetingfor scarceprime-timeslotslikeonlinearTV,ashowthatis takingalongtimetofinditsaudienceisonewecankeep nurturing.ThisallowsNetflixtoprudentlycommittoa wholeseason,ratherthanjustapilotepisode.In addition,weareabletoprovideaplatformformore creativestorytelling(varyingruntimesperepisode basedonstoryline. Advantages
4.
Products & Services Demographics Psychographics Men 34% Women 38% 18-24 11% 25-34 17% Men 34% Women 37% 18-24 13% 25-34 17% DVDBymail movies&tv Basic-$7.99amonthallowsonly 1usertowatchashowatatime andHDorultraHDisnot available. Standard-$10.99amonthand allows2userstobeonatthe sametime.HDisavailablebutnot ultraHD. Premium-$13.99amonthallows4 userstobewatchingatthesame time.BothHDandultraHDare available. Age:25-34 Gender:women race:white education:college Income: $75,000-150,000. Techsavy Trendybingers Busy
5.
S.W.O.T. Strengths opportunities threatsWeaknesses AmountofContent: Netflixhashundredsofgenres, bothintelevisionandmovies. DeliveryMethods:YoucanwatchNetflixonalaptop, streamittoyouractualTV,watchonyourphone,a tablet,anxbox,ect. Platform:Netflixhastheeasiestandmostcohesive platformtouse. PriceRaises: Netflixstartedat$7.99amonth,and isnowupto$10.99amonth. SwitchtoOriginalContent:Netflixusedtohavea vastamountofpopularshowsandmovies availableon-demandbutisnowfocusedon creating originalcontent. Attractingnewusersby increasingtheamountof originalcontent,newchannelsandvideolibraries withbonusfeatures,TEDConferencevideos,etc. Internationalexpansion. Extendingtheirportfoliotoproductsassociated withcontentlikeclothing,toys,accessories,etc. Competitionandpricewarsbetweenstreaming services Problemswithdeliveringnon-Englishcontentdue tohighlocalcompetition. Media/Videocensorshipinotherculturesand countries,
6.
Market Share Marketvaluenearing$110billion. Netflixadded8.3millionsubscribersin thefourthquartercomparedwith expectationsfor6.4million. AccordingtonewdatafromcomScore releasedthismorning,53%ofWi-Fi householdsintheU.S.areusing streamingservice. Netflixholds75%ofthemarket. ThedatawascollectedinDecember 2016,includingdatafromover49 millionWi-Fi-connectedhomesintheU.S.
7.
Competitors hulustreamsshowsthatarecurrentlyairingon cabletelevision.HuluPlusisclosercomparisonto Netflixbecauseitdoesn'tinterruptviewingfor commercialbreaksasoften.subscription:$7.99 AmazonPrimeoffersvideocontentavailablefor streamingthatisbothshownonothernetworks andvideooriginallyfilmedandproducedthrough theservice.subscription:$8.25 HBONowisthestreamingserviceofHBO,most similartoNetflix,andHBOGoisaplatformforHBO subscriberstowatchshowsthatarecurrently airingonHBO“on-the-go”.Subscription:$15.00
8.
Social Media
9.
Objective increaseindividual subscriptionsinusers betweentheagesof 18-32by2%. increasethenumber ofsubscriptions betweentheagesof 18-32by2%. OURGOAL DesiredOUtcome
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Strategy spinoffof“29Rooms”thatwascreatedbyRefinery29. Theeventwillhave5 rooms/floorsfeaturingdifferent Netflixoriginalshowsandmovies.Eachroomorfloorwouldbedecoratedliketheshow,differentcharacters canmakeanappearance,andtheycanviewnewcontentbeforeitisreleased. Thiseventwouldappealtomillenialsbygivingthemaninstagramableexperience. TheFiveroomswillbeinfluencedby:Strangerthings,Orangeisthenewblack,Blackmirror,Aseriesof unfortunateevents,andNarcos. netflixwill advertisetheabilityforthemtofurtherpersonalizetheirnetflixaccountby syncingtheirSnapchatBitmoji.WiththistheywillalsoreceiveexclusiveNetflix+Bitmoji stickersthattheycanthenuseonSnapchattoshowwhattheyaredoing/WATCHING. Tobuyticketsguestcangotothewebsitenetflixwillcreatefortheevent. Inordertoincreaseindividualsubscriptionsamongmillennials, netflix willbeencouraging ourgueststosignupfortheirownaccounts.
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GuestCelebrities DavidHarbour laverinecox neilpatrickharris SamirAWILEYMILLIEBOBBYBROWN RUBYROSE Strangerthings Strangerthings AseriesofunfortunateeventsOrangeisthenewblack Orangeisthenewblack Orangeisthenewblack
12.
LosAngeles may5th&6th-12th&13th Operation & Activities CasaVertigo Lights: PacificEventLighting CasaVertigoisthebestvenueforourNetflix experientialeventbecauseitisrightoffthe HarborFreewaymakingiteasytoget to accommodateour guests,hasfixturesset tomakedividingtheroomabreeze,andhas litupbaseboardstoaddafunlighting source! furniturerental:A1party DJ:RedSHoe Security:Southwestpatrol Cleaningcrew:blueantinc. Storage:Publicstorage Caterer:ArtfulFoods Alcohol:Paradisebar
13.
Chezeventspace DJ:Toast&Jam security:LincolnSecurityServices cleaningcrew:kleenteam RightintheheartofdowntownChicago, ChezGalleryservesasNetflix’s perfectvenue.Equippedwithlighting, draping,andastaircaseperfectforthe grandentranceofourcelebrityguests, Chezwasthewaytogo. Furniturerental:Tablescapes Lights: FrostChicago chicago Storage:Publicstorage Caterer:brix Alcohol:brix june2nd&3rd-9th&10th
14.
SohoLoft Furniturerental: BigDawgPartyRentals Lights:Oxygeneventworks NewYork DJ:DLEEventGroup Security:KnightSecurity cleaningcrew:Allbrightservices What’sbetterthanaloftspaceinSoho withroomtodoanythingandproject anything?Nothing.ThisSoholoftwas theclearchoiceforanincredibleevent. Foottrafficisincredibleandthe neighborhoodisboomingwithbusinesses attractingmillennials. storage: StorageDeluxeManagement Caterer:Dishfoods Alcohol:Paradisebar july7th&8th-14th&15th
15.
Timeline MAY5TH& 6th:First Week InL.A. MAy7th-11th: secondwave ofevent promotion- thistimeusing picturesand thingsfrom thefirstL.A. weekofevent. April1st- 30th:Start promoting Forevent. May12th- 13th: second weekendof eventinL.A. May14th- June1st: promote nextwave ofeventin Chicago. June2nd- 3rd:First weekend inchicago. June4th- 8th: promotesecond Chicago weekendusing picturesand thingsfrom firstweekend eventat Chicago. June9th- 10th:second weekendin Chicago June 11th- July6th: Thirdwave ofevent promotionin N.Y. July7th- 8th:First Weekend inN.Y. July9th- 13th: promotion forsecond N.Y.weekend July14th- 15th:Last dayofevent July20th: Campaign evaluation
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Staffing netflixwillbehiringthemorningandnightcrew throughNetflix’sjobpostingsiteandonIndeed. Thelinkwillbesharedonsocialmediaalongside eventpromotionsstartinginFebruaryinprep forthefirsteventinLosAngeles,CA. Photographersandvideographerswillapplyin Februarywhenthejobispostedincludinglinks totheirportfolios/filmreels.Theywillbe responsibleforcapturingmomentsofguests eachday. MorningCrew(20)responsiblefor: night Crew(20) -stuffinggiftbags - generalsetup - welcomingguests - Ticketsales - coatcheck
18.
Gift Bags Print materials $5Netflixgiftcard Netflixbrandedpop sockets Netflixstickers NetflixT-shirt Netflixbrandedwater bottles Tickets Wristbands In-MailFlyers Budget
19.
NarcosStranger Things Black
mirror SeriesOfUnfortunateEvents OITNB JohnnieWalkerWhisky JackDanielsWhisky RayBanSunglasses Kentuckyfriedchicken PabstBlueRibbonBeer MillerLite CoorsBeer SchlitzBeer Coca-Cola Eggowaffle/wafflebar MaxwellHouseCoffee PanasonicElectronics KodakPhotography AppleElectronics VRTechnology Pringles Uber Jello-instantpudding Barillapasta Lifesavermints Nike Dunkin’Donutsdoughnutsand coffee Foodservedonprisontrays SnickersCandyBar Vendors & Sponsors
20.
ItissetinafictionaltowncalledHawkins,Indianaduringtheearly1980s.Whena youngboydisappears,hismother,apolicechief,andhisfriendsmustconfront terrifyingforcesinordertogethimback. SetinColombia.BasedonthestoryofColombiandrugkingpin,PabloEscobar,whobecame abillionairethroughtheproductionanddistributionofcocaine,whilealsofocusingon Escobar’sinteractionswithotherdrugkingpins,DrugEnforcementAdministration(DEA) agents,andvariousoppositionentities,whoplaguedthecountrythroughtheyears. Show Summaries
21.
BlackMirrorisananthologyseriesexploringatwisted,high-techworldwhere humanity'sgreatestinnovationsanddarkestinstinctscollide.Itexplainsmodern societywiththeunanticipatedconsequencesofnewtechnologies.Ithighlights humanity’sdependenceontechnologyby“creatingstoriesthatfeaturethewaywelive ourlivesnowversusthewaywemightbelivingin10minutestime,ifwe’reclumsy.” amysteriousfirekillstheirparents,theBaudelairechildrenareplacedintothecareof theirdistantrelativeCountOlaf,whoisdeterminedtoclaimthefamilyfortunefor himself.FollowingOlaf'sfailedattemptandhisplotbeingexposed,theBaudelairesset outtoeludeOlafanduncoverthemysterybehindasecretsocietyfromtheirparents' past. TheseriesinbasedonPiperKerman’smemoir,OrangeistheNewBlack:MyYearina Women’sPrison.Normallylawabiding,PiperChapmanisconvictedofadecadeold crimeoftransportingdrugmoneytoanex-girlfriendandissentencedtoayearand ahalfbehindbars.Shequicklydiscoverstherealityofhowlifechangingprisoncan reallybe.
22.
Promotion Social media
plan CreatingaFacebook,InstagramandTwitteraccountfor thepopups. Netflixwillpostsnapchatvideosastheroomsstartto cometogether. Eachdayleadinguptotheevent netflix willmakeapost foreachdifferentcelebritythatisgoingtomakean appearance. netflix willgetthewordoutbycreatinga flyerwithalloftheinformationabout thepopups.Itwillexplainall3citiesthat wearegoingto,thedates,timesandprices oftickets. netflixwillposttheflyerallover social mediaaccountsTwitter,Facebookand Instagrammultipletimesaweek. Mailingtheflyerstocurrentnetflix users(whopayfortheirownaccount)in hopestheywillsharewiththeirfriends. WOM. Creatinganadvertisementthatwillpop uponthehomepageofallnetflixusers. Thecelebritiesthatwillbeattheevent willalsoshareontheirsocialmedia accountstoattractmorepeople.
23.
What's the Hook? Theaudience willreceive anexclusivenewfeatureonSnapchat,oneofthemostpopular socialmediaappsforourtargetdemographic. Thenewfeaturewouldbeabitmojilinked fromtheirSnapchattotheirownpersonalNetflixaccount. BitmojisareusedinSnapchat toindicateonSnapchat’smapfeaturewhatyouaredoinginrealtime. Ifyouaredrivingor inacar,thebitmojiversionofyourselfwillbevisibletofriendsasyourbitmojiinacar. It alsoshowsyourbitmojilisteningtomusicwhenyouare,andafewotherfeatures. We wouldaddanexclusivelinkbetweenSnapchatandNetflixwherewhenyouwatchany NetflixOriginalshows,yourbitmojiwilldisplayyouonachairwatchingwhatevershowit is. Thisfeaturewillalsoenticeothermillenialstowanttoattendtheeventandcreate theirownNetflixaccountinordertoaccessthisspecialfeature. Wewillalsobegivingtheaudiencethatattendsoureventsanexclusivediscountcodeto beusedwhensigningupfortheirownaccountsthatgivesthemtheirfirstthreemonthsof Netflixfree.*
24.
Influencers & Media Thebestwayforustogarnermediaattentionisbysigningthechosencelebrity guestsinPRcontractswiththethreeevents,promisingpromotionoftheevents onalltheirsocialmediaplatformsadvertisingeachoftheevents. Thiswillalso helpwithmediaattention,asnewsoutletsknowthatviewerswillpayattention tosomethingifitinvolvestheirfavoritecelebrity,especiallyifthecelebrityis goingtobeparticipatinginsomethingtheviewerscanalsoattend.Withthree locations,oneonthewestcoast,oneinthemidwest,andoneontheeastcoast, manydie-hardfansfromacrosstheUnitedStateswillbeabletoattendatleast oneofthethreeevents. ThemediaalsolovesreportingonMillieBobbyBrown fromStrangerThings,soensuringshewillbeattheeventswouldearnfreenews andmediapromotionacrossplatforms.
25.
Analytics We cantracktheSnapchataccounts linkedwiththeBitmojis. Wewilltracktheamountofpromocodes used. SocialMediaimpressions. Useofourhashtag. Attendancetotheevent. MediaCoverage. IncreaseofNetflixsubscriptions. Creatingamicrositewhereattendeescan answerpreandpostsurveyquestions. Onsiteactivation.
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Sources (https://media.netflix.com/en/about-netflix) (https://www.cnbc.com/2018/01/22/netflix-earnings-q4-2017.html) https://lendedu.com/blog/netflix-millennials-viewers-not-subscribers/ (https://www.mediapost.com/publications/article/304401/can-netflix- hang-on-to-its-millennials.html)