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Christian Blais
 Vice President - IT
       BELCO
      Bermuda




Challenges & solutions to
  extending the Smart
  Grid into Bermuda’s
         homes
Bermuda
• Settled in 1609, oldest British colony
• 21 square miles of land mass
• 700 miles off the coast of North Carolina
       il    ff th      t f N th C     li
• Sub-tropical climate (50’s – 80’s F)
• Insurance, Investments and Tourism
• 65,000 residents
• Highest per capita income
• Highest broadband penetration
  Hi h t b    db d      t ti
Bermuda Electric Light Co Ltd.
                       Co. Ltd
•   Founded in 1906
•   Investor owned
•   350 employees
             l
•   36,000 customers – sole provider
•   160 MW capacity
                  it
•   12 diesel and 7 gas turbine generators
•   North American standard of 120v, 60 cycles
•   kWh costs 4-6 times the typical cost in USA
    (~40¢)
    ( 40¢)
Metering background
• Traditionally based on 3 different mechanical
  meter manufacturers
•   Started AMR deployment in 2005
•   ~50% of meters replaced with AMR
•   Deployment paused in 2007 due to AMI
•   Initial drivers:-
           - Meter accuracy
           - Access
           - Reading efficiency
Present status of AMI project
• T ti
  Testing smart meters with 900MHz RF mesh
              t   t     ith 900MH        h
• Pilot integration with Home Energy
  Management Systems (HEMS)
• Evaluating telecommunications options
           g                     p
• Upgraded CIS – preparing for MDM
• Enterprise Data Management implementation
• Regulatory discussions on priorities and
  funding options
Regulatory priorities
• C t
  Customer empowerment and energy
                           t d
  efficiency/conservation:
    - C
      Consumption d
                  data
    - Dynamic rate structures
    - Net metering
    - Demand response and DSM
    - Load curtailment
Challenges – mixed returns




                             Source:
                             MIT “Future of the Electric Grid”
Challenges
• E
  Economic t b l
        i turbulence
• F.U.D. regarding Smart Meters:
  - Health risks from RF emissions
  - Breach of privacy
  - Enabling surveillance and spying
  - S
    Security risks
         it i k
  - Increased consumption readings
Other considerations - data
Data estimates
Indications f
I di ti     from other projects e.g.
                  th      j t
• UK’s smart metering – 44m homes x 2 reads
  per d
      day = 32 billion annual d
               b ll         l data events
• At Austin Energy 500,000 smart meters at
  15 minute reads = 200TB annually
• 400MB per meter per year

…..Approximately 15TB per year in Bermuda
Metering & sub metering
           sub-metering
        LEVEL I                                LEVEL II                             LEVEL III
    Appliance Usage                        Metering Monitor                       Home Energy
        Monitor                                                                Management System
                                                                                     (HEMS)
Plug-in to a device or appliance and   Connect to utility meter and monitor   Connect to meter and appliance to
monitor consumption by kWh or          household consumption by kWh or        monitor appliance and household
$$$’s e.g. Kill-A-Watt:                $$$’s. Also upload information to      consumption, automation,
                                       PC or web e.g. The Energy              configuration and participate in
                                       Detective (TED):                       utility pricing events and DR/load
                                                                              curtailment e.g. T d il
                                                                                   t il    t    Tendril:
Sub-metering
Sub metering & HEMS
• C
  Consumption d t b appliance
         ti   data by  li
• A gateway to targeted load curtailment:
  - Water heaters
  - Pool pumps
  - Refrigeration
  - A/C ???
• Evolution from HEMS to home automation
HEMS – a crowded market
                 market…
Meter communications
• T ti
  Testing with RF mesh NAN – b kh l over
             ith      h      backhaul
  cellular (3G) networks
• Evaluate impact of:
     l             f
  - Long Term Evolution (LTE)
  - WiMax
  - Fibre-To-The-Home
    Fibre To The Home
  - Carrier based versus private?
• Regulatory changes in telecoms industry
      l       h           l        d
Communications Assumptions
                                           Requirements

Capacity          • Normal condition - ~0.20 MB per hour/300 smart meters
                  • Critical/disaster condition – ~2.50 MB per hour/300 smart meters

Message Latency   • < 5 seconds for real-time smart meter operations


Coverage          • Island-wide available although meter p
                                                g        positioning can be an issue
                                                                   g


Reliability       • > 98% for smart meter operations


Security          • Comply with NIST IR 7628 security guidelines
Communications options
                          3G                     RF Mesh                          PLC
Network Type   Operator managed WAN       Utility deployed and         Utility deployed and
                                          operated                     operated
Topology       Cellular                   Star, tree and mesh          Power line

Spectrum       Licensed                   Unlicensed                   Power line

Data Rate      1 Mbps                     Up to 100+ Kbps              Up to 100+ Kbps

Latency        < 1 sec                    1 – 60 sec                   < 1 sec

Coverage       Island wide although       Up to ~50m                   Up to several Km’s with
               some weak areas
                         k                                             decreasing d t rate
                                                                       d       i data t

Reliability    > 99% successful link      Product and design           Dependent on power line
               establishment              specific                     quality

Security                   Application layer security can ensure end-to-end protection
Communications options
                                       3G                          RF Mesh                               PLC

Ease of network          • carrier maintained             • Utility deployed and operated   • Utility deployed and operated
install & operation      • strong market driving lower
                         costs

Lifetime                 • mature technology              • Immature technology             • dependent on long-term
                         • still being deployed           • Proprietary with no other       technology momentum
                                                          known use-cases

Capacity &               • high capacity with 2+ Mbps     • low capacity/data rate          • low data rate that degrades
performance              data rate today                  • performance dependent on        over distance
                         • superior latency performance   network design

Low interference         • licensing of spectrum          • Unlicensed spectrum shared      • possible interference with
with other networks      protects from interference       by cordless phones, baby          wireless technologies
                                                          monitors, upcoming 802.11ah
                                                          etc.
                                                          etc
Voice & data             • can utilize existing network   • not available                   • not available
availability             agreements



                      Strong                               Intermediate                          Weak / Not supported
Cost comparison e g
                e.g.
Benefits – customer
Enhanced customer experience enabling:
• Bill-to-date, web presentment, enhanced
  move in/move out
  move-in/move-out etc.
• Pre-payment, enhanced budget billing etc.
• S
  Security notifications
       it    tifi ti
• Faster restoration and improved prioritization

….however, the financial returns are hard to
 quantify….
 quantify
Benefits - utility
• Data, data, data…..
• Improved customer service
• O t
  Outage management
                  t
• Financial optimization
     - Rapid service activation/deactivation
     - theft mitigation (MDA)
     - flexibility (TOU, Pre-Pay, set & forget)
     - real-time cost management/recovery
          l ti      t          t/
AMI – evolving capabilities
Keys to success
• Customer engagement is critical through education and
  understanding of th b
    d t di       f the benefits. Di
                           fit Dispel th F U D !
                                    l the F.U.D.!
• Commitment and support from all levels of the
  organization as many business units must collaborate
• Data & telecoms architecture - invest the effort in the
  up-front analysis to get this right – after the fact will be
   p           y       g          g
  expensive
• Policy definition. understanding of legal and regulatory
  requirements – economies may form around the data
• Process re-engineering. Situational awareness will drive
  the evolution from reactive to proactive business
                                 p
  processes
“It is a very sad thing that nowadays there is so little
         useless information”
              …….quipped Oscar Wilde in 1894.
23

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Blais Presentation to Metering International Conference

  • 1. Christian Blais Vice President - IT BELCO Bermuda Challenges & solutions to extending the Smart Grid into Bermuda’s homes
  • 2. Bermuda • Settled in 1609, oldest British colony • 21 square miles of land mass • 700 miles off the coast of North Carolina il ff th t f N th C li • Sub-tropical climate (50’s – 80’s F) • Insurance, Investments and Tourism • 65,000 residents • Highest per capita income • Highest broadband penetration Hi h t b db d t ti
  • 3. Bermuda Electric Light Co Ltd. Co. Ltd • Founded in 1906 • Investor owned • 350 employees l • 36,000 customers – sole provider • 160 MW capacity it • 12 diesel and 7 gas turbine generators • North American standard of 120v, 60 cycles • kWh costs 4-6 times the typical cost in USA (~40¢) ( 40¢)
  • 4. Metering background • Traditionally based on 3 different mechanical meter manufacturers • Started AMR deployment in 2005 • ~50% of meters replaced with AMR • Deployment paused in 2007 due to AMI • Initial drivers:- - Meter accuracy - Access - Reading efficiency
  • 5. Present status of AMI project • T ti Testing smart meters with 900MHz RF mesh t t ith 900MH h • Pilot integration with Home Energy Management Systems (HEMS) • Evaluating telecommunications options g p • Upgraded CIS – preparing for MDM • Enterprise Data Management implementation • Regulatory discussions on priorities and funding options
  • 6. Regulatory priorities • C t Customer empowerment and energy t d efficiency/conservation: - C Consumption d data - Dynamic rate structures - Net metering - Demand response and DSM - Load curtailment
  • 7. Challenges – mixed returns Source: MIT “Future of the Electric Grid”
  • 8. Challenges • E Economic t b l i turbulence • F.U.D. regarding Smart Meters: - Health risks from RF emissions - Breach of privacy - Enabling surveillance and spying - S Security risks it i k - Increased consumption readings
  • 10. Data estimates Indications f I di ti from other projects e.g. th j t • UK’s smart metering – 44m homes x 2 reads per d day = 32 billion annual d b ll l data events • At Austin Energy 500,000 smart meters at 15 minute reads = 200TB annually • 400MB per meter per year …..Approximately 15TB per year in Bermuda
  • 11. Metering & sub metering sub-metering LEVEL I LEVEL II LEVEL III Appliance Usage Metering Monitor Home Energy Monitor Management System (HEMS) Plug-in to a device or appliance and Connect to utility meter and monitor Connect to meter and appliance to monitor consumption by kWh or household consumption by kWh or monitor appliance and household $$$’s e.g. Kill-A-Watt: $$$’s. Also upload information to consumption, automation, PC or web e.g. The Energy configuration and participate in Detective (TED): utility pricing events and DR/load curtailment e.g. T d il t il t Tendril:
  • 12. Sub-metering Sub metering & HEMS • C Consumption d t b appliance ti data by li • A gateway to targeted load curtailment: - Water heaters - Pool pumps - Refrigeration - A/C ??? • Evolution from HEMS to home automation
  • 13. HEMS – a crowded market market…
  • 14. Meter communications • T ti Testing with RF mesh NAN – b kh l over ith h backhaul cellular (3G) networks • Evaluate impact of: l f - Long Term Evolution (LTE) - WiMax - Fibre-To-The-Home Fibre To The Home - Carrier based versus private? • Regulatory changes in telecoms industry l h l d
  • 15. Communications Assumptions Requirements Capacity • Normal condition - ~0.20 MB per hour/300 smart meters • Critical/disaster condition – ~2.50 MB per hour/300 smart meters Message Latency • < 5 seconds for real-time smart meter operations Coverage • Island-wide available although meter p g positioning can be an issue g Reliability • > 98% for smart meter operations Security • Comply with NIST IR 7628 security guidelines
  • 16. Communications options 3G RF Mesh PLC Network Type Operator managed WAN Utility deployed and Utility deployed and operated operated Topology Cellular Star, tree and mesh Power line Spectrum Licensed Unlicensed Power line Data Rate 1 Mbps Up to 100+ Kbps Up to 100+ Kbps Latency < 1 sec 1 – 60 sec < 1 sec Coverage Island wide although Up to ~50m Up to several Km’s with some weak areas k decreasing d t rate d i data t Reliability > 99% successful link Product and design Dependent on power line establishment specific quality Security Application layer security can ensure end-to-end protection
  • 17. Communications options 3G RF Mesh PLC Ease of network • carrier maintained • Utility deployed and operated • Utility deployed and operated install & operation • strong market driving lower costs Lifetime • mature technology • Immature technology • dependent on long-term • still being deployed • Proprietary with no other technology momentum known use-cases Capacity & • high capacity with 2+ Mbps • low capacity/data rate • low data rate that degrades performance data rate today • performance dependent on over distance • superior latency performance network design Low interference • licensing of spectrum • Unlicensed spectrum shared • possible interference with with other networks protects from interference by cordless phones, baby wireless technologies monitors, upcoming 802.11ah etc. etc Voice & data • can utilize existing network • not available • not available availability agreements Strong Intermediate Weak / Not supported
  • 19. Benefits – customer Enhanced customer experience enabling: • Bill-to-date, web presentment, enhanced move in/move out move-in/move-out etc. • Pre-payment, enhanced budget billing etc. • S Security notifications it tifi ti • Faster restoration and improved prioritization ….however, the financial returns are hard to quantify…. quantify
  • 20. Benefits - utility • Data, data, data….. • Improved customer service • O t Outage management t • Financial optimization - Rapid service activation/deactivation - theft mitigation (MDA) - flexibility (TOU, Pre-Pay, set & forget) - real-time cost management/recovery l ti t t/
  • 21. AMI – evolving capabilities
  • 22. Keys to success • Customer engagement is critical through education and understanding of th b d t di f the benefits. Di fit Dispel th F U D ! l the F.U.D.! • Commitment and support from all levels of the organization as many business units must collaborate • Data & telecoms architecture - invest the effort in the up-front analysis to get this right – after the fact will be p y g g expensive • Policy definition. understanding of legal and regulatory requirements – economies may form around the data • Process re-engineering. Situational awareness will drive the evolution from reactive to proactive business p processes
  • 23. “It is a very sad thing that nowadays there is so little useless information” …….quipped Oscar Wilde in 1894. 23