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Business
Report
Best coffee-from farm to your mug
ONE Brand History
Started from 2012,updated in 2014
THREE
products&ServiceCore products and advatages
TWO Customer Demand
Cultural conflict& marketing environment
FOUR Now to Future
SWOT Analysis and brand reputation
Brand History
Inspired by childhood memory with grandma
01
How Does
Paperbox coffee
come to your life ?
 Founded by 3 talented management gradutates in 2012
 Inspired by the memory from childhood with grandma's magic box
 Updated and became the most potential chain coffee shops in 2014
 Built shops in
prosperous
business districts
 Cultivated
customer loyalty
 Core products
(SOE coffee)
2012-2014
 R&D in new
products
 Updated and
renamed by
Paperboxcoffee
2014
。
 Sponsored and
participated in
high-level
competition (WBC,
Latte Art)
 Gain great profit
by forming value
chain
2014-2016
 Become leader in
coffee undustry
 Expand into more
areas (Equipment)
Future
What we have done
WBC
Latte Art
 Gain reputation and experience in
world-class competitions
 Get more sponsorships and media
attentions
Customer Demand
different customers
different demands & expectations
02
Relatively high and steady-income groups worked nearby
40%-Occupations: Commercial,
Financial,Administration
Built in business districts with cinema, resturants, KTV etc.
50%-Age from 20-35
Female's percentage is only slightly higher
55%-Female customers
Good and quiete environment for work or friends meet
40%-Time spend in shops: 3 hours+
Customer Segmentation02
Gender
Time
Jobs
Age
Cultural Conflict
• No habit of drinking coffee- Prefer
tradoitional Chinese tea
• Lack of the history of coffee
Marketing Environment
Solutions: Culture cultivation by online
knowledge study&offline workshop
1
2
Adaptation to market
• Fierce competition- 678 coffee shops
• Competitors:Starbucks, Coasta, MAAN
Coffee in the same business district
Solutions: products localization design, focus
on SOE coffee, featured product-brewing
coffee
Core products and Services03
• Personal
customized
products
• Brewing coffee
• Homemade dessert
• More transparent
coffee making
process ( roasting
process included)
Focus on SOE Coffee
(Brewing Coffee)
Diversified Products:
Coffee, Tea and Beer;
Food and Snacks
Core Products &
Service
Personal Service:
coffee drip bags,
grinding; workshop
100%
Standardized
training
• Staff in Paperbox Coffee trained in
accordance with WBC standards
• Professional in both knowledge and
practice
• Offering great service with smiles
Our people
Now To Future
Get clear view by SWOT Analysis
04
SWOT Analysis For
Paperbox Coffee
Strengths Weaknesses
High quality&stability in products;
Personalized service;
High customer loyalty;
Transparent coffee making process-
fresh&fun.
High staff tunrover rate;
Overlapping responsibilities;
Vagueness in management;
Lack of markeing operations.
Opportunities Threats
Built in flourishing commercial areas;
Different from other assembly line
brands in the same area.
Other emerging brands;
Quality varies in coffee market-hard to
stand out.
TITLE
TITLE
TITLE
15% Reaching annual return rate with a
steady percentage and raising the
market share in Hongshan&
Wuchang Distrcits
10% Increasing the employee number and
building professional team
10%
Decreasing the cost but maintain the
high quality
Out Target04
PROFIT
EMPLOYEE
NUMBER
COST
EFFICIENCY
What is our future?
Prosperous tomorow with all the
enthusiastic workforce!
Why we are in good reputation?
Fofus on products and
customer demand
What we differentiate from others?
Fresh&fun products marking
Customerization
What we persist in?
Our Future
Always high quality
products&service
THANK YOU
FOR WATCHING
Find us by WeChat: Paperbox-Coffee

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Business Report: Paperbox Coffee's Growth Strategy

  • 2. ONE Brand History Started from 2012,updated in 2014 THREE products&ServiceCore products and advatages TWO Customer Demand Cultural conflict& marketing environment FOUR Now to Future SWOT Analysis and brand reputation
  • 3. Brand History Inspired by childhood memory with grandma 01
  • 4. How Does Paperbox coffee come to your life ?  Founded by 3 talented management gradutates in 2012  Inspired by the memory from childhood with grandma's magic box  Updated and became the most potential chain coffee shops in 2014
  • 5.  Built shops in prosperous business districts  Cultivated customer loyalty  Core products (SOE coffee) 2012-2014  R&D in new products  Updated and renamed by Paperboxcoffee 2014 。  Sponsored and participated in high-level competition (WBC, Latte Art)  Gain great profit by forming value chain 2014-2016  Become leader in coffee undustry  Expand into more areas (Equipment) Future What we have done
  • 6. WBC Latte Art  Gain reputation and experience in world-class competitions  Get more sponsorships and media attentions
  • 8. Relatively high and steady-income groups worked nearby 40%-Occupations: Commercial, Financial,Administration Built in business districts with cinema, resturants, KTV etc. 50%-Age from 20-35 Female's percentage is only slightly higher 55%-Female customers Good and quiete environment for work or friends meet 40%-Time spend in shops: 3 hours+ Customer Segmentation02 Gender Time Jobs Age
  • 9. Cultural Conflict • No habit of drinking coffee- Prefer tradoitional Chinese tea • Lack of the history of coffee Marketing Environment Solutions: Culture cultivation by online knowledge study&offline workshop 1 2 Adaptation to market • Fierce competition- 678 coffee shops • Competitors:Starbucks, Coasta, MAAN Coffee in the same business district Solutions: products localization design, focus on SOE coffee, featured product-brewing coffee
  • 10. Core products and Services03 • Personal customized products • Brewing coffee • Homemade dessert • More transparent coffee making process ( roasting process included)
  • 11. Focus on SOE Coffee (Brewing Coffee) Diversified Products: Coffee, Tea and Beer; Food and Snacks Core Products & Service Personal Service: coffee drip bags, grinding; workshop
  • 12. 100% Standardized training • Staff in Paperbox Coffee trained in accordance with WBC standards • Professional in both knowledge and practice • Offering great service with smiles Our people
  • 13. Now To Future Get clear view by SWOT Analysis 04
  • 14. SWOT Analysis For Paperbox Coffee Strengths Weaknesses High quality&stability in products; Personalized service; High customer loyalty; Transparent coffee making process- fresh&fun. High staff tunrover rate; Overlapping responsibilities; Vagueness in management; Lack of markeing operations. Opportunities Threats Built in flourishing commercial areas; Different from other assembly line brands in the same area. Other emerging brands; Quality varies in coffee market-hard to stand out.
  • 15. TITLE TITLE TITLE 15% Reaching annual return rate with a steady percentage and raising the market share in Hongshan& Wuchang Distrcits 10% Increasing the employee number and building professional team 10% Decreasing the cost but maintain the high quality Out Target04 PROFIT EMPLOYEE NUMBER COST EFFICIENCY
  • 16. What is our future? Prosperous tomorow with all the enthusiastic workforce! Why we are in good reputation? Fofus on products and customer demand What we differentiate from others? Fresh&fun products marking Customerization What we persist in? Our Future Always high quality products&service
  • 17. THANK YOU FOR WATCHING Find us by WeChat: Paperbox-Coffee