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Cherry Thompson
Ubisoft
@cherryrae
It’s OK to Stop Running
SMALL HELLO,
LOTS OF HEART
My story; a
painful love letter
GA Conf ‘18
WHERE I CAME FROM
(that got dark)
Who’s there??
KNOCK KNOCK
I heard you
like… emotions
It me
I heard you
like… emotions
It me
Then:
Options!
WHERE AM I?
oHolistic approach
oActively destigmatize
oEarly = Opportunity
[not affordability]
Now:
Intentional Design
The Industry
WHERE ARE WE?
The Industry
“ACCESSIBILITY”
WHERE ARE WE?
The Industry
“ACCESSIBILITY”
WHERE ARE WE?
oAre we on the right path?
oHow would we know
without waypoints?
oWhere do we look for clues?
MISGUIDED
Compassion without
Knowledge
LOST
Knowledge without
Compassion
Calling us In
https://everydayfeminism.com/2015/01/guide-to-calling-in/`
EMPATHY
EMPATHY
MISGUIDED
Compassion without
Knowledge
LOST
Knowledge without
Compassion
Calling us In
https://everydayfeminism.com/2015/01/guide-to-calling-in/`
COMPASSION
MISGUIDED
Compassion without
Knowledge
LOST
Knowledge without
Compassion
Calling us In
paternalism
good intentions
https://everydayfeminism.com/2015/01/guide-to-calling-in/`
COMPASSION
The system, man
Systems of Bias & Privilege
Systems of Systems
by Tatiana Mac
https://youtu.be/TzGfBV67Tac
STEALTH WORK
Knowledge + Compassion = Comprehension
The system, man Quest for perspective
Systems of Bias & Privilege
Systems of Systems
by Tatiana Mac
https://youtu.be/TzGfBV67Tac
o Fight: instinct to protect / provide
o Destroy: subtle forms of pity
o Vanquish: guilt, Build: trust
o Claim: broader understandings
STEALTH WORK
Knowledge + Compassion = Comprehension
The system, man Quest for perspective
Systems of Bias & Privilege
Systems of Systems
by Tatiana Mac
https://youtu.be/TzGfBV67Tac
o Fight: instinct to protect / provide
o Destroy: subtle forms of pity
o Vanquish: guilt, Build: trust
o Claim: broader understandings
STEALTH WORK
Knowledge + Compassion = Comprehension
DEFINING ACCESSIBILITY
o Options
o A set of features
o A tangible thing
Accessibility
the Destination
Undefined
https://thedecisionlab.com/biases/hindsight-bias/
https://www.britannica.com/topic/converse
https://www.nngroup.com/articles/narrative-biases/
https://thedecisionlab.com/biases/bandwagon-effect/
DEFINING ACCESSIBILITY
the Destination
https://thedecisionlab.com/biases/hindsight-bias/
https://www.britannica.com/topic/converse
https://www.nngroup.com/articles/narrative-biases/
https://thedecisionlab.com/biases/bandwagon-effect/
DEFINING ACCESSIBILITY
the Destination
https://thedecisionlab.com/biases/hindsight-bias/
https://www.britannica.com/topic/converse
https://www.nngroup.com/articles/narrative-biases/
https://thedecisionlab.com/biases/bandwagon-effect/
DEFINING ACCESSIBILITY
a player’s access to the gaming
experience that’s either improved, or
impeded, by the design decisions
made
Defined
the Destination
https://thedecisionlab.com/biases/hindsight-bias/
https://www.britannica.com/topic/converse
https://www.nngroup.com/articles/narrative-biases/
https://thedecisionlab.com/biases/bandwagon-effect/
Concessions or “assistance” provided when
equitable access is less possible
Equitable access to a space, experience, or
participation
Game accessibility work is providing experiences to disabled players on par
with everyone else
o
Humiliation
o
Segregation
o
Disengaging
o Best we can do
o Breaks ground
o Actively destigmatize
Unintended
Consequences
Applied
Comprehension
Game accessibility work is providing experiences to disabled players on par
with everyone else
Comprehension*, Applied
Magic Eye Trick
Shift focus to the spaces
&
Find new perspective
Accessibility, as the work we do:
knowledge + compassion
PRINCIPLES
Inform Design
GUIDELINES
Background Knowledge
USER RESEARCH
Evolve Comprehension
STANDARDS
Maintain Focus
IT’S TECH & UX!
HEY,
UNIQUE CHALLENGES
Can we standardize? Should we?
COMPLEX
INTERACTION
Mechanics & Genres
KNOWLEDGE
BOTTLENECKS
Specialists are Rare
INTENTIONAL
BARRIERS
Interactivity
& Challenge
UNIQUE CHALLENGES
WAIT! Grading, Rating, Testing,
Tracking, Scaling, OMG
Can we standardize? Should we?
YO! WE HEARD YOU LIKE
GUIDELINES! Want a side of guides
for your guidelines?
YO! WE HEARD YOU LIKE
GUIDELINES! Want a side of guides
for your guidelines?
DESIGN
THINKING
Oh, Goodie, Buzzwords!
LISTEN &
ANALYZE
DEFINE
DEVELOP
DESIGN
DISCOVER
https://www.nngroup.com/articles/design-thinking/
Do designers dream of electric sheep?
SECONDARY NAVIGATION SYSTEMS
SEE, LISTEN, THINK
ROADS & PATHS
THE ENVIRONMENT
NATURE
HISTORY
ESTABLISHING A LANGUAGE
Lots of players miss these subtle signs and systems
PRIMARY NAVIGATION SYSTEMS
FOLLOW
THE WIND
THE FOX
THE BIRD
Ghost of Tsushima
Ghost of Tsushima
SECONDARY NAVIGATION SYSTEMS
SEE, LISTEN, THINK
ROADS & PATHS
THE ENVIRONMENT
NATURE
HISTORY
ESTABLISHING A LANGUAGE
Lots of players miss these subtle signs and systems
Ghost of Tsushima
Horizon Zero Dawn
The Last of Us 1 & 2
“ULTRA HARD” GAMES
Rogue likes/lites Souls likes
Metroidvania
Precision Platformers
Horror
Multiplayer
+ combos & inspired by
“ULTRA HARD” GAMES
We Make
The RULES!
REDEFINE
EVERYTHING!
Deathloop
What’s challenge anyway?
or Experience?
The Surge 2
REDEFINE
EVERYTHING!
Deathloop
What’s challenge anyway?
or Experience?
The Surge 2
Hades
Difficulty Modes too:
And, not essential!
Yep, those too
JUST options, not “accessibility options”
ALL options can empower players and increase accessibility
OPTIONS…
ALL options are for everybody!
AT THE END OF THE DAY…
THE
DESIGNERS
Define, then design!
THE
IMPLEMENTERS
Tech are our backbone!
THE
RESEARCHERS
Remember principles!
CONSULTANTS &
ADVOCATES
Avoid prescription &
judgement!
THE
FACILITATORS
Make space for your
teams!
THE
MESSENGERS
How we discuss
populates our world!
COMPLEMENTARY CLASSES
Every role is powerful AF!
Games are for Everyone
a given game may not suit
everyone
HERE, TAKE THIS BOSS KEY
Questions
Are OP,
Hang onto
Them
It’s not what we didn’t know
yesterday, but what we do
tomorrow, with what we
know now
- Clinton @halfcoordinated Lexa
Slidesgo & Flaticon
THANK
YOU
COGNITIVE BIAS
https://thedecisionlab.com
UX THEORIES & PRACTICE
https://www.nngroup.com
MY FAVE LOGIC PROBLEM
https://en.wikipedia.org/wiki/Confusion_of_the_inverse
@cherryrae

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Peering Into The Distance