Pam Gilbert is an occupational therapy assistant with over 15 years of experience in various healthcare settings including long-term care facilities, hospitals, and home health. She assists occupational therapists in developing and implementing treatment plans to help patients improve their daily living skills and independence. Pam is skilled in areas such as physical rehabilitation, assistive technologies, geriatrics, and pediatrics. She aims to provide compassionate, quality care and help patients reach their highest functional abilities.

1. SUMMARY
SKILLS
EXPERIENCE
PAM GILBERT COTAPO Box 285, Patterson, NC 28661 | H: 828-320-5151 | pgilbert101@gmail.com
Certified Occupational Therapist Assistant - Licensed with state-of-the-art academic training and more
than 15 years of hands-on experience in multiple environments in both full-time and PRN positions
promoting skill development designed to improve independence and quality of life for all ages. Adept
at assisting Registered Occupational Therapists in providing treatments and conducting procedures, as
well as carrying out functions, directing activity programs, and documenting patient progress as
prescribed by attending therapist. Experience and targeted skills include: *Implement, or assist
Occupational Therapists with implementing, treatment plans designed to help clients function
independently, helping patients develop, recover, and improve skills needed for daily living and
working. *Select therapy activities to fit patient needs and capabilities. *Monitor patient performance in
therapy activities, providing encouragement. *Instruct, or assist in instructing, patients and families in
home programs, basic living skills, or the care and use of adaptive equipment. *Maintain and promote
positive attitude toward patients and their treatment programs. *Observe and record patient progress,
attitudes, and behavior to maintain detailed patient records. *Assess the daily living skills or capacities
of physically, developmentally, or emotionally disabled clients and aid them in acquiring skills including
dressing, grooming, and developing adaptive skills for independent living. *Communicate and
collaborate with other healthcare professionals involved with patient care. *Proficiency in pediatrics to
geriatrics and in psychiatric care. *Adept at modalities such as E-Stim, ultrasound, manual therapy, joint
compression / mobilization, kinesiology, fluidotherapy/dry heat therapy, hand/finger/wrist dexterity.
Gentle and skilled with therapy
procedures
Splinting capability
Medicaid billing competency
Case management expert
Geriatrics experience
Assistive Technology Communication
Devices
Head injury knowledge
Acute rehabilitation background
Observant
Empathetic and patient
Outpatient therapy background
Team training and supervision
Acute care comprehension
CPR training
Dysphagia knowledge
Apraxia knowledge
06/2016 to 05/2017 Certified Occupational Therapy Assistant
NCDHHS-Broughton Hospital － Morganton, NC
Assisted patients to reach their fullest potential for increase independence in their
psychical, social and cultural environments in community. Facilitated ADLs and
assisted patients with functional mobility to increase comfort and quality of
life. Assisted patients with physical movements to help restore function and lessen
pain and disability. Identified and properly documented patient goals,
evaluated progress and planned reevaluation. Regularly evaluated effects of
treatment and adjusted to achieve maximum benefit. Compassionately assisted
patients with debilitating conditions such as back pain, arthritis, fractures, sports
injuries, head injuries, strokes and cerebral palsy. Advocated for and strove to
protect the health, safety and rights of the patient. Provided the highest quality
of care to patients and their families. Strictly abided by a regular schedule of
therapy. Maintained organized documentation and patient files. Worked with
patients diagnosed with Autism Spectrum Disorders, Down Syndrome, Mental
Retardation and Articulation and Phonological Processing Disorders.
04/2015 to 01/2016 Customer Service Manager
Wal-Mart Neighborhood Market － Hudson, NC
Executed cash transactions quickly and accurately. Greeted all customers.
Supervised front end cashier employees per shift. Executed cash transactions
quickly and accurately. Greeted all customers. Handled products and
equipment in accordance with safety and sanitation guidelines. Conducted
price checks for cashiers and service clerks. Checked out customers and
bagged items quickly. Safely operated manual and electric pallet jacks. Served
shoppers in a prompt, courteous and friendly manner. Managed an efficient,
friendly and effective front end cashier staff as well as managed service desk .
Emphasized fast, friendly customer service. Communicated and exemplified the
company's vision and goals. Accurately made change for cash transactions.

2. EDUCATION AND TRAINING
Consistently received a 100% rate of customer satisfaction.
02/2010 to 02/2011 Home Health Rehab
CALDWELL COUNTY HOME HEALTH － Lenoir, NC
Compassionately assisted patients with debilitating conditions such as
back pain, arthritis, fractures, sports injuries, head injuries, strokes and
cerebral palsy. Recommended equipment and in-home modifications.
Consulted with other direct-care staff and worked with caregivers to
implement home programs that achieved occupational therapy goals.
Identified and executed opportunities for performance improvement
within all service areas. Advocated for and strove to protect the health,
safety and rights of the patient. Provided the highest quality of care to
patients and their families. Provided in-home rehabilitation to patients of all
ages, facilitating basic self-care and home management techniques
targeting in-home safety.
02/2008 to 02/2014 Occupational Therapist Assistant
CAMELOT MANOR NURSING & REHAB CENTER － Granite Falls, NC
Facilitated ADLs and assisted patients with functional mobility to increase
comfort and quality of life. Created individualized home exercise programs
for outpatient therapy clients to improve health and wellness. Assisted
patients with physical movements to help restore function and lessen pain
and disability. Instructed patients in the safe and effective use of pulleys,
weights, inclined surfaces and other equipment. Regularly evaluated
effects of treatment and adjusted to achieve maximum benefit. Reviewed
physician referrals and patient medical records to formulate an accurate
diagnosis and best course of treatment. Compassionately assisted patients
with debilitating conditions such as back pain, arthritis, fractures, sports
injuries, head injuries, strokes and cerebral palsy. Compassionately assisted
patients with debilitating conditions such as back pain, arthritis, fractures,
sports injuries, head injuries, strokes and cerebral palsy. Provide
rehabilitative therapy under direction of OTR/L to patients across age
groups from pediatrics to geriatrics.
01/2008 HGI HEALTHCARE － Charlotte, NC
Traveling OTA Traveled to South Boston, VA for travel assignment in long
term care facility, working with various modalities with contractures for
release and splinting and other treatments targeting safe independence
with all essential basic self-care skills within patient environment.
Set up OT program within facility.
01/2004 to 01/2008 PAM GILBERT, COT A/L CAROLINA THERAPY SERVICES － Boone, NC
Led patients in therapeutic activities as prescribed by OTR/L in long-term
care facility, assisting patients to reach highest level of independence in
order to facilitate safe return to home environment.
01/2004 to 01/2006 GATEWAY NURSING CENTER － Lenoir, NC
Led patients in therapeutic activities as prescribed by OTR/L in long-term
care facility, assisting patients to reach highest level of independence in
order to facilitate safe return to home environment.
01/2004 to 01/2005 LEADERSHIP & VOLUNTEERISM
ADDITIONAL COTA/L PRN EMPLOYMENT CAREER STAFF UNLIMITED TOTAL CARE, INC
FRYE REGIONAL MEDICAL CENTER LEGACY HEALTHCARE SERVICES, Lenoir & Boone,
NC CORNERSTONE REHABILITATION SERVICES NC VANCARE, INC. / KINDRED
REHAB SKILL CREATIONS, Lenoir, NC ACCESS, INC NOVA TECH CORPORATION
RUTHERFORD HOSPITAL － Connelly Springs Charlotte Wilkesboro Hickory Lenoir
Boone Rutherfordton, NC
Led patients in therapeutic activities as prescribed by OTR/L in long-term
care facility, assisting patients to reach highest level of independence in
order to facilitate safe return to home environment.
01/1997 to Current Caldwell County Hospice
01/1992 to Current Foothills Area Head Injury Support, Group Leader
01/1992 to Current Brain Injury Association of North Carolina
A.A.S: Occupational Therapist Assistant
Caldwell Community College & Technical Institute － Hudson, NC
Occupational Therapist Assistant

3. SKILLS
basic, direction, Geriatrics, long-term care, Nursing, Occupational Therapist,
assisting patients, pediatrics, rehabilitation, safety, therapy