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VT EMS Conference

Training Officers and the CentreLearn
Learning Management System
CentreLearn Solutions, LLC
Use of CentreLearn
Training on how to use
Completed a CE course

Team learning
Created a report
Levels of Authority
Admin
Learning Manager

Team Leader
User (EMTs and Paramedics)
Team Leader Functions
Basic management of their users:
Reset passwords
View transcripts and earned certificates
Create, run, and save reports
Assign tasks
Team learning
Use communication tools
(Be a Compliance guide)
Team Leader Limitations
Team leaders cannot add or remove
users from groups
Create content, custom courses
Can’t manage Compliance
(Be a Compliance guide)
Admin Overview
Find a User
Inactive Users
Search By:
User CE Certificates
User Transcript
Send User Email
Your Email is the Reply To Address
My Teams
Users in a Team (Group)
Group: Create Announcement
Group: Posted Announcements
Group: Properties
Group: Send Email
Group: Email or Announcement
Wrong or Missing Users

Contact VT DOH
Success Tip #1: Tasking

Create and assign a task
for a user to complete a
specific course before a
specific date.
Task: Create
Task: Create
Title
Instructions
Start Date
Due Date
Expiration Date
Priority
Learning Requirement
Email Notification
Email Reminder
Task: Assignments
Task: Email Notification
Success Tip #2: Team Learning

Groups (squads, crews,
companies, shifts,
houses, stations) watch a
course together from a
single account login.
Team Learning: Select Curriculum
Team Learning: Date and Content
Team Learning: Select Users
Team Learning: Mark Complete
Team Learning: Completion
Team Learning: Finish Course
Users finish course individually:
Other curriculum items
Evaluation (quiz)
Survey
Certificate
My CE Records
Support User Adding a CE Record
I Have a Question
How do I…?
Where is…?

What does this do…?
Where do I…?
Tool Tips
Support and Assistance
Support and Assistance

https://www.centrelearn.com/ContactUs/
Success Tip #8
Use the help guides
We love solving problems
Contact us sooner, rather than later
We prefer happy and inquisitive
Ask Us Anything
Contact Us
Email or Call

Visit and Connect
CentreLearn.com/ContactUs

info@centrelearn.com

Blog.CentreLearn.com

877-435-9309

Facebook.com/CentreLearn
Twitter.com/CentreLearn

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Training Officers and the CentreLearn Classic Learning Management System

Editor's Notes

  1. Presentation at 2013 Vermont EMS ConferenceKrista Bradshaw JohnsonGreg Friese
  2. Who we are What we do
  3. Familiarity with CL (show of hands) and report of dataReceived some training on how to use CL as a training officerMention team leader webinars, YouTube Channel with videosCompleted a CE courseCourse completion reportTeam LearningUsage reportCreated a reportSaved reports...we will talk about these more later.
  4. What Team leaders can do
  5. Team Leader (Squad Trainers and Heads of Service would need to contact VT DOH)Team Leader LimitationsTeam leaders cannot add or remove users from groups. Find out Vermont process for adding users to groups and reiterate it here so that they know what to do when one of their employees is not in their group.Create content, ie custom coursesCan’t manage Compliance - but can be a guide on how to use Compliance. We will discuss later
  6. Contact VT DOH
  7. This is External CE
  8. Questions users are likely to ask team leaders
  9. Need some help?
  10. Contact Us page, CentreLearn.com/contactus FAQsYouTube VideosPhone number
  11. Help Tab inside LMSSubmit a QuestionContact Us page, CentreLearn.com/contactus FAQsYouTube VideosPhone numberAsk for help sooner, rather than later, when you call we want youHappy and inquisitive
  12. Greg, “What questions do you have?”