Tips are a gesture of gratitude and customer satisfaction. In several businesses, customers often give tips to the people who served them.

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How to Apply Tips in
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2. INTRODUCTION
❖ Tips are a gesture of gratitude and customer satisfaction. In several businesses, customers
often give tips to the people who served them.
❖ Sometimes the Tips will be great in value and we need to manage it properly.
❖ How to handle this tip in Odoo. We can manage the tips given by customers effectively in
Odoo POS. In Odoo the tips are managed as a separate consumable type product.
❖ Here in this slide, I will be explaining how to handle the tips in Odoo point of sale.

3. ❖ Odoo by default creates a Product Tips, which will be used to add tips.

4. ❖ Go to PoS click on the 3 dots in the PoS instance, and click on settings we will need
to activate tips from there.

5. ❖ Under payments you will find an option Tips Enable it and you will the product
Tips is added automatically. Now save it.

6. ❖ Now go to PoS purchase the product and proceed to payment.

7. ❖ Here you will see a button to Tip Click on to it, you will be able to enter a tip amount, or if there
is a change in the amount and if we click on the Tip the change amount will be added as Tip.

8. ❖ As said in the previous slide if there is a change in the amount and if we click on the Tip the
change amount will be added as Tip.

9. ❖ You can see the amount is also added in the PoS receipt.

10. ❖ This amount will be added in the Sale Order also, to see that go
to Orders of the PoS instance.

11. ❖ Select the Order number you can see an order line has been added as tip.

12. ❖ It will also be added in the Invoice.

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Details
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