Give some love to your online assessments. In this presentation from iDesignX 2017, I discuss my approach to creating engaging and appropriately challenging assessments to improve the value of your online learning.

1. Online Assessment Hacks
Every Instructional Designer
Needs to Know

2. Knowledge ≠ Competence

3. Tip 1
Avoid the assessment ‘after-thought’!

4. Set
expectations
with SME
Discuss
performance
outcomes
Decide on
key
assessment
Qs
Define
learning
objectives
Critical v
Nice-to-
Know• What do you want them to be able to DO?
• What does good on-the-job performance
look like?
• What are the consequences of not
performing?

5. “Trainers must begin with desired
results and then determine what
behaviour is needed to accomplish
them.”
Don Kirkpatrick

6. Make your assessment an important
part of the design process.
Avoid the assessment
‘after-thought’
• Work backwards – start with your
assessment.
• Use these to define your learning
objectives and inform your content
decisions.

7. Tip 2
Assessments can be engaging too!

8. Cognitive
Affective
Behavioural
Challenge their thinking
Engage their emotions
Allow them to experience
Three primary forms of engagement

9. SUBMIT
Max ceased work on 7 August 2014. Assuming he is completely off
work until each of the following milestones, calculate the relevant
dates.
i
The 13 week reduction would apply on:
The 52 week reduction would apply on:
The claim can be transferred to LTM on:
The 130 week date is:
/ /
/ /
/ /
/ /
dd mm yyyy

10. SUBMIT
Calculate the amount payable by WorkCover for each of the
following scenarios. (Click the info pop-up to remind yourself of the
formulas.)
i

11. Scenarios must be realistic and relevant

12. Jonathon loves attending his work Christmas party, and always gets
involved in organising the event. This year, dressed in his finest suit
and shoes, Jonathon spends the night on the dancefloor, never
without a drink in hand. During one particularly rousing rendition of
Taylor Swift, Jonathon trips and falls, injuring his leg and ending his
night. The employer contacts WorkCover the next day hoping to
make a claim, and admits that Jonathon was intoxicated at the time
of the injury. Will the claim be approved or denied?
The claim is likely to be approved
The claim is likely to be denied, on the basis the employee was
intoxicated
SUBMIT

13. “Learning is not in the
answering of the question,
but in the feedback we provide”

14. In your weekly meeting, you
update the team on the
progress of the claim. You
realise one or two other
team mates are processing
similar claims.
“‘tis the season for
Christmas party injuries,”
your manager says. “Let’s
process these as quickly as
we can, and send a memo
to our employers to remind
them of their obligation to
provide a safe environment
at their work-related
events.”

15. Jonathan pays for expensive
surgery to his leg, and is stressed
at the thought of losing wages
while he gets back on his feet.
During recovery from surgery, his
doctor says “You should be more
careful when you’re drinking, but
this is clearly a work-related
event. You should be fairly
compensated.”
The employer calls your manager
to make a complaint about your
initial determination. Your
manager, realising you made an
incorrect determination,
apologises for the error, and
works hard to rebuild trust with
the employer.

16. Blooms Taxonomy
blog.cathy-moore.com

17. Challenge their thinking.
• Seek cognitive and affective
engagement.
• Use scenarios.
• Engage through learner feedback as
well.
Assessments can be
engaging too!

18. Tip 3
Don’t set and forget!

19. Level 1:
Reaction
• Customer Satisfaction
• Engagement
• Relevance
Level 2:
Learning
• Knowledge, Skill and Attitude
• Confidence and Commitment
Level 3:
Behaviour
• Application of Knowledge
Level 4:
Results
• Targeted Outcomes

20. Value of the question
Value of the learner feedback
Value of the training content

21. The review process is critical.
• Do you know what happens
afterwards?
• Include a review process in your
development plan.
• Involve the SME in your review.
“It has been an insightful and very
worthwhile exercise.”
Don’t set and forget

22. Me
Cathy James
LinkedIn: cathyjames101
Twitter: @cathyj101
All of the above