"Bundling" Peer Supportive Recovery Services: Brief Outline including some of the following components: Program Design Considerations: Challenges and Process Improvement Recommendations

1. Resilience Recovery Wellness
PEER SUPPORT RECOVERY PLUS
2017-2018 PEER SUPPORT RECOVERY PLUS- Cassondra Turner McArthur-CALVIC CONSULTING

2. PEER SUPPORT RECOVERY PLUS
2017-2018
“Bundling”: Program Design Considerations
Current Challenges
■ Inadequate client & provider time
■ Overwhelming client w/ multiple &
duplicitous services & locations
■ Fragmented care coordination
Process Improvements
■ Enhance client engagement &
retention service time management
access
■ Provide clear concise program
eligibility & service materials
■ Enhanced Care Coordination &
Continuum of Care-(CoC) network
2017-2018 PEER SUPPORT RECOVERY PLUS- Cassondra Turner McArthur-CALVIC CONSULTING

3. PEER SUPPORT RECOVERY PLUS
2017-2018
“Bundling”: Program Design Considerations
Current Challenges
■ Poor Utilization of Services
■ Inadequate helpline coverage
■ Lack of diversity & “lived”
experienced peer specialists
Process Improvements
■ Increased Utilization of Integrated
Services
■ Comprehensive helpline coverage
with HIPAA Compliant Text
Messaging for Mobile Health Teams
■ Trained & certified peer support
recovery specialists
2017-2018 PEER SUPPORT RECOVERY PLUS- Cassondra Turner McArthur-CALVIC CONSULTING

4. PEER SUPPORT RECOVERY PLUS
2017-2018
“Bundling”: Program Design Considerations
Current Challenges
■ Multiple Assessment Tools &
Protocols
■ Multiple service locations to
complete client recovery
management plan
■ No lead service navigators: service
brokers or peer support recovery
specialist
Process Improvements
■ Comprehensive Assessment Tools &
Protocols
■ Provide Seamless “One-Stop-Shop”
location for comprehensive recovery
management authorization &
completion
■ Designated lead service navigator:
peer support recovery specialist
2017-2018 PEER SUPPORT RECOVERY PLUS- Cassondra Turner McArthur-CALVIC CONSULTING

5. PEER SUPPORT RECOVERY PLUS- Bundled Services TRADITIONAL PEER RECOVERY SUPPORT
Pre-Employment readiness skills building: Provide assistance on completing a Self
SWOT (Strengths, Weaknesses, Opportunities & Threats) Analysis to be utilized for
future employment goal-setting. Resume development & job readiness assessment-
State ID – SSN Cards
Conflict Resolution skills training
Life Skills Assessments to determine: Soft skills employment preparation and/or
Referrals/Linkage to complete Hard Skills training: (GED/ Certifications/College
enrollment - TRAUMA INFORMED CARE – MENTAL HEALTH WELLNESS
AA sponsorship
Relapse prevention training
12 Step support groups
Provide SSI/SSDI informational & resource” assistance to help women who suffer
from co-occurring disorders to apply and obtain disability benefits through social
security.
Weekly urinalysis
Scheduling & enrolling clients in “Dress For Success” workshops Parenting management workshops
Conducting 12 Lesson Soft Skill Curriculum “”Learning to Work It Out-LWIO” for all
PEER RECOVERY PLUS-2 clients
Household budgeting
Provide employment mentor/mentee pairing Nutritional meal planning/wellness and healthy living work
Strengthening Family Resiliency & Protective Factors:
1.) SETCLAE –Self-Esteem Through Culture Leads to Academic Excellence –African
American model curriculum to increase self-esteem and desire for academic
excellence.
2.) ATOD Prevention Services for client’s children (6 years and Up) and Preschool
Drug Prevention “Growing Up Strong ®-GUS workshops for client’s children (ages 3-
5 years of age) –a MENTAL WELLNESS AND SUBSTANCE ABUSE PREVENTION
CURRICUUM FOR PRESCHHOL AGED CHILDREN.
Conflict Resolution skills training Faith/Spiritual empowerment
AA sponsorship
2017-2018 PEER SUPPORT RECOVERY PLUS- Cassondra Turner McArthur-CALVIC CONSULTING

6. PEER SUPPORT RECOVERY PLUS
2017-2018
“Bundling”: Program Design Considerations
2017-2018 PEER SUPPORT RECOVERY PLUS- Cassondra Turner McArthur-CALVIC CONSULTING