PEER2PEER CHILD WELFARE CASEWORKER SUPPORT PROJECT- This PDF document outlines initial performance management planning work strategies for developing a peer support work environment for TITLE IV-B child protective services workers. #Well-Being #Resiliency #CFSWorkerRetention #PeerSupport #CPSFirstResponders

1. FFY 2017-2018
PEER2PEER CFS
CASEWORKER WELL-BEING
RESILIENCY PROJECT
CASSONDRA TURNER MCARTHUR

2. PERFORMANCE MANAGEMENT
PLANNING: PEER2PEER CFS CASEWORKER
WELL-BEING RESILIENCY PROJECT
Conduct consensus
building meetings and
SWOT assessment with
CFS Leadership & Unit
Staff
1
Prepare a quick road
map/operational
matrix outlining major
capacity-building
infrastructure &
training action steps
2
Disseminate “Key
Work Functions”
Matrix for the
Peer2Peer CFS
Caseworker Well-Being
Resiliency Project
3
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 2

3. PEER2PEER CFS
CASEWORKER WELL-
BEING RESILIENCY
PROJECT PLANNING
DEVELOPMENT
PEER2PEER CFS CASEWORKER WELL-BEING
RESILIENCY PROJECT-CTM
3

4. SWOT ANALYSIS
INTERNAL CFS
ENVIRONMENT
PEER2PEER CFS CASEWORKER WELL-BEING
RESILIENCY PROJECT-CTM
4

5. SWOT ANALYSIS
EXTERNAL CFS
ENVIRONMENT
PEER2PEER CFS CASEWORKER WELL-BEING
RESILIENCY PROJECT-CTM
5

6. DISSEMINATE PEER2PEER CFS CASEWORKER
WELL-BEING RESILIENCY PROJECT MATRIX
WITH COLLEAGUE KEY WORK FUNCTIONS
PEER2PEER CFS CASEWORKER WELL-BEING
RESILIENCY PROJECT-CTM
6

7. PEER2PEER CFS CASEWORKER SUPPORT
PROJECT LEARNING OBJECTIVES
•Technology
•Procedure
•Policies
•Benefits
SWOT
ANALYSIS
CAPACITY
INFFRASTRUCTURE
KEY
STAKEHOLDER
PARTNERS
PEER2PEER
CFS
CASEWORKER
WELL-BEING
RESILIENCY
PROJECT
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 7

8. FFY 2017-2018
PEER2PEER CFS CASEWORKER WELL-BEING
RESILIENCY PROJECT
INTERNAL ENVIRONMENT
CFS EXECUTIVE
LEADERSHIP CFS UNIT STAFF PEER2PEER
PROJECT DIRECTOR
PEER2PEER
INTERAGENCY
PARTNERS
TRAINING
CONSULTANTS-
LEAD UNIVERSITY
TRAINERS
RETIRED CFS
CASEWORKERS &
FUTURE PEER2PEER
PARTNERS
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 8

9. FFY 2017-2018
PEER2PEER CFS CASEWORKER WELL-BEING
RESILIENCY PROJECT
EXTERNAL ENVIRONMENT
FEDERAL ACF,
CHILDREN’S
BUREAU-
NCWWI
PARTNERS
01
STATEWIDE CFS
PARTNERS
02
LOCAL CFS
SYSTEM OF
CARE (SOC)
PARTNERS
03
CFS
CONSUMERS-
LOCAL
CONSTITUENTS
04
WELL-BEING
RESILIENCE
REOURCE
PARTNERS
05
PEER2PEER CFS
EXTERNAL
WORKFORCE
ADVISORY
BOARD
06
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 9

10. WHO’S WHO PEER2PEER CFS
CASEWORKER WELL-BEING RESILIENCY
PROJECT STAFF
Lead Contact information
Cassondra Cassonndra@company.com
Dee Dee@gcompany.com
Mavis Mavis@company.com
Doug Doug@company.com
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 10

11. Time Spent
ProjectsWorkedOn
ASSESSMENT OF
CURRENT CFS
CULTURE
IMPLEMENT CFS
PEER2PEER
SUPPORT
STANDARD
OPERATING
PROCEDURES
WORKING TOWARD CFS PEER SUPPORT
MASTERY, WELL-BEING & POSITIVE WORK
ENVIRONMENT
DEVELOP
CAPACITY
INFRASTRUCTURE
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 11

12. FFY 2017-2018
PEER2PEER CFS CASEWORKER WELL-
BEING RESILIENCY PROJECT
OUTCOMES
• “KICK-OFF PEER2PEER CFS WELL-BEING RESILIENCY ANNUAL
CONFERENCE
• PEER2PEER CGS CASEWORKER WELL-BEING RESILIENCY
STRATEGIC PLAN
• PEER2PEER STANDARD OPERATIONAL PROCEDURES
• STRONGER CFS INTER-INTRA AGENCY INTERFACES
• HEALTHY CFS PEER2PEER SUPPORT WORKFLOWS & SELF-
CARE AND WELL-BEING WORK ENVIRONMENT
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 12

13. DISCUSSION
• What we can learn from
PEER2PEER CFS
CASEWORKER PROJECT
IMPLEMENTATION?
• Best practices
• Take-aways
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 13

14. PEER2PEER CFS PROJECT SUMMARY
• Define your challenges
• Technological as well as personal
• Set realistic expectation
• Mastery is not achieved overnight
• Keep your eye on the goal
• Mentorship, Peer Support & Healthy Well-Being Resiliency
Programs
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 14

15. PEER2PEER CFS CASEWORKER WELL-
BEING RESILIENCY PROJECT RESOURCES
• <Intranet site text here>
<hyperlink here>
• <Additional reading material text here>
<hyperlink here>
• This slide deck and related resources:
<hyperlink here>
PEER2PEER CFS CASEWORKER WELL-BEING RESILIENCY PROJECT-CTM 15