1. C A R O L I N E I M A L D O N A D O R E S T O
To whom it may concern
Greetings:
As a world-class company you must hire the best people in order to successfully meet the
ever-increasing challenges of the global challenges. That’s why I thought you might be
interested in reviewing and considering my attached resume.
As you can see in the attached document, I have experience in the administrative areas,
supervision and case management.
Some of my highlights are:
 Administrate Techniques
 Secretarial Science
 Event Coordination
 Supervision
 Coordinating
 Spiritual Counseling
I am open to consider opportunities for jobs in the Metropolitan and West areas and United
States. It would be mutually beneficial to meet and assess how my experience and
knowledge can support your organization. For an interview or any questions, I can be
reached at (787) 627-5074.
Cordially,
CAROLINE I MALDONADO RESTO, Coach CEO
Attachements, Resume
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2. CAROLINE I MALDONADO RESTO
CAREER GOAL
Obtain a working position as Administrative Assistant (area where I possess ten years of experience)
Case Manager and/or Coordinator. With the commitment to demonstrate skills and attitudes of
excellence.
SUMMARY OF QUALIFICATIONS
An extended experience in office management, HIV related matters with administrative expertise,
also in case management and supervision. Experience and knowledge in support group, patient and
cliente services, substance abuse counseling, experience in case management and workshop
design/deliver. Design templates and office documents such as letters, reports, tables, etc. Ability to
coordinate services, promote positive interpersonal relationships, and multidisciplinary teamwork
oriented as a Professional Coach. Computer literate. Bilingual (English and Spanish).
PROFESSIONAL EXPERIENCE
2014 – December 31st, 2016 House of Representatives
San Juan, PR
Legislative Assistant
 Document Management and/or development
 Visitors and Phone Calls Management
 Citizens Case Manager
 Legislation Investigations
 Event Coordination
 Political and Community Liaison
2011 – 2013 Manpower – Puerto Rico Department of Health
Puerto Nuevo, PR Enhanced Comprehensive HIV Prevention Plan
(Pilot Project)
Coordinator
 Direct supervision of 9 employees
 Federal funds management
 Planning and Proposal elaboration
 Coordinate the elaboration and implementation of a prevention plan
including the evaluation aspects
2007 – 2011 Fundación Acción Social Refugio Eterno Inc.
Bayamón, PR (Non profit Organization)
Case Management
 HIV/AIDS Women and Man Support group and case management
 Implementation and development of Quality Program
 Assistance in the crime victims programs
 Assistance in the family with special needs programs
 Coordination of fundraising activities for the organization
 Homeless Management Information Systems (HMIS) management
 Social Counseling
 Outreach

3. EDUCATION
International Coach Federation - UPR San Juan, PR
 Coaching Ejecutivo Organizacional
Universidad del Este Carolina, PR
 BA in Social Science-Social Work
36 approved credits
Business Training Institute San Juan, PR
 Degree in Secretarial Science
Instituto Bíblico “El Sembrador” Carolina, PR
 Degree Systematic Theology and Community approach
Others Certificates:
 Basic HIV
 Course in Spiritual Counseling
 HIV Linkage to Care
 Prevention related matters
 Chaplain Counseling
Trainings:
 Linkage to Care
 High Impact Prevention
 NHAS
 HIPPA law
 Sexual Addictions
 Office Management
 Others (related to HIV and crime victims)
 Legislative Processes
Extracurricular Activities:
 Executive Director at Centro Especializado Ayuda Víctimas del Crimen as a
volunteer
 Youth Spiritual Counselor at Iglesia Cristiana Carismática Fuente de Amor
 Director of the Board of Directors at the community based organization
“Ensancha tu Corazón”
REFERENCES
Available upon request
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