Flattening The Forgetting Curve
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As soon as you finish training, the forgetting starts. It's a natural to lose information we don't use regularly, but here's how you can help employees remember what they've learned and make the most of your training.
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Flattening The Forgetting Curve
- 1. Flattening the Forgetting Curve
- 2. 2 There is a learning curve and then there is a forgetting curve. Bill Rosenthal
- 3. 3 The forgetting curve predicts that we lose up to 90% of the information we learn in training just a few days afterward.
- 4. 4 As a result, most of what employees learn in training never gets applied to work.
- 5. 5 How to Help Employees Remember andApply Knowledge • Provide accessible resources to reinforce information. • Build learning programs on what employees already know. • Train on immediately applicable skills. • Trim out the fat from training materials. • Reinforce information over time. • Help employees practice new skills.
- 6. 6 Provide accessible resources to reinforce information. Flip charts Checklists Wikis Emails Reference Docs Mnemonics Posters Desk Tents
- 7. 7 Even doctors benefit from using checklists of best practices.
- 8. 8 Build on What EmployeesAlready Know Cognitive researchers know that linking new concepts to old ones makes it easier to remember the fresh information. Try linking the steps of a new process to those of the old, so it's easier to recall. Today’s Step 1 Tomorrow's Step 1 Today’s Step 2 Tomorrow’s Step 2 Today’s Step 3 Tomorrow’s Step 3
- 9. 9 Focus on Skills Needed Now
- 10. 10 Focus on Skills Needed Now If employees can use what they just learned as soon as they leave the training, they'll retain it longer. • Micro-learning • Short videos • Tools like Pract.us
- 11. 11 Trim Out Irrelevant Information from your Training
- 12. 12 People have a harder time remembering important information if it's delivered together with useless noise. • Ruthlessly cut anything that's not essential. • Put additional information or background into optional resources. • Create extra reading/practice for people who want a deep dive.
- 13. 13 Use Spaced Retrieval for Better Recall "Spaced Retrieval" is a tried and true technique for getting information into long term memory. Essentially, you give people som time to forget information, then ask them to remember it. Even if they fail, the right answers will lodge more firmly in memory. Formal or informal quizzes at regular intervals are an easy and inexpensive way to do it. Time from training First quiz Second quiz Third quiz Fourth quiz
- 14. 14 Help Employees Practice • Give people a time and a safe space to practice. • Let employees make mistakes and get feedback. • Be available to answer questions and remind people of key information.
- 15. 15 Don't Forget to Plan to Forget
- 16. Learn more about effective, low-cost, experience-based training strategies Pract.us
- 17. 17 Creative Attributions Many thanks to: Nicholas Menghini from Noun Project, Poster Icon Ryan Sun from Noun Project, Mnemonics Icon Kelcey Hurst from Noun Project, Desk Tent Icon Gregor Cresnar from Noun Project, Wiki Icon Icons Bazaar from Noun Project, Reference Icon Laymik from Noun Project, Brain Icon Rafael Garcia Motta from Noun Project, Flip Chart Icon Adnen Kadri from Noun Project, Email Icon
Editor's Notes
- http://www.trainingindustry.com/leadership/articles/combating-the-forgetting-curve.aspx
- Image courtesy of jk1991 at FreeDigitalPhotos.net