1. CARLTON LEN MONROE
1-702-919-0917 carltonlenmonroe@gmail.com
PROGRAM MANAGER
Energetic, versatile manager with extensive, broad based, experience in leading complex projects within government and service oriented settings. Exceptional technology and people management skills with proven ability to manage daily operations, form strategic partnerships and deliver stellar results. Outstanding team player, delivers first-rate customer service skills and attention to detail. Demonstrates management skills and problem solving that enhance productivity and drive sustained organizational performance.
AREAS OF EXPERTISE
 Environmental Expertise
 Training & Development
 HAZMAT Certified
 Shelf life & SAP Trained
 Cross Functional Team Leader
 Exceptional Communicator
 OSHA Experience
 Risk Management
 Logistics & Quality Control
PROFESSIONAL EXPERIENCE
INDIAN SPRINGS, NV
MARYSVILLE, CA
SENIOR ORGANIZATIONAL PROGRAM MANAGER JAN 2009-JUL 2011 & JAN 2014-PRESENT
Led 156 professional technicians in support of 22 aircraft (valued at approximately $650M) used for aircrew training and flight operations.
 Secured 564 Quality Assurance/Internal Audit (QA) evaluations with 549 “zero defects” and 97% pass rate, successfully eclipsing 85% company standard by tackling management duties of aircraft maintenance section.
 Guided 12K Aircraft Maintenance Section actions with 93% mission success rate.
 Rebuilt Hazardous Communications program, updating documentation and training Instructions, work center task listings, received zero findings during evaluation.
 Streamlined 230 Compliance & Standardization Requirements Listing tasks while supervising unit compliance inspection program.
 Managed technician training program, oversaw 35K qualification objectives, helped unit receive “outstanding” rating during annual inspection.
INDIAN SPRINGS, NV
LOGISTICS SENIOR ORGANIZATIONAL MANAGER JUL 2011-JAN 2014
Directed 24/7 logistics support for 745 professional technicians and 500K equipment parts, ensured optimal levels of readiness.
 Successfully planned 32 Operation Enduring Freedom deployment rotations, enabling 5,000 support missions and 400K hours of intelligence, surveillance and reconnaissance.
 Directed 3K+ airmen in and out of Creech Air Force Base, covering 200+ rotational deployment functions and enabling 100% mission success for three consecutive years, 2011-2013.
 Orchestrated sensitive items escort, executing logistics safety net with Las Vegas Police Department and Transportation Security Administration, securing $175K in high security equipment for transport through airport terminal with zero incidents.
 Managed 50 operations concurrently to ten locations worldwide, expediting 700 tons of equipment with zero cargo lost and zero cargo frustrations.
 Saved Organization $558K annually in travel and deployment expenses by rebuilding Creech and Holloman leadership deployment rotation.

2. AVIANO, ITALY
SUPPORT OPERATIONS/LOGISTICS MANAGER NOV 2005 – JAN 2009
Coordinated maintenance and upkeep of technical orders, aircraft support equipment, composite tool kits (CTK) and test measurement and diagnostic equipment valued at over $10M, supporting 24 assigned aircraft valued at $640M.
 Recognized as “Best in Department” by Internal Audit team, created unique Test Measurement Diagnostic Equipment control procedures for tracking and monitoring assets.
 Served as satellite location logistics and equipment manager, mobilizing 30K cargo tons.
 Inspected and repaired assigned nuclear certified equipment, and CTKs/publications valued at $10M.
 HAZMAT/OSHA Department Manager, helped design and establish risk management and HAZMAT handling and disposal procedures, 3yr position/zero mishaps.
 Performed Lead Technician and Hazardous Material Manager duties for Hazardous Waste Program.
KUNSAN, SOUTH KOREA
OPERATIONS ASSISTANT MANAGER NOV 2004 – NOV 2005
Oversaw end-of-runway daily operations, managing over $100K in facilities and equipment.
 Contributed to achieving 2,453 sorties and 3,203 flying hours via flawless attention to details, receiving perfect Quality Assurance/Internal Audit inspection numbers for all inspections.
 Spearheaded research on radial tire for aircraft to replace current bias-ply Goodyear tire, doubling squadron cost effectiveness while saving Air Force $15K annually.
 Instructed 50 technicians on proper aircraft maintenance procedures.
LAS VEGAS, NV
OPERATIONS/PRODUCT MANAGER JUL 1999 – Nov 2004
Supervised production efforts of three professional technicians.
 Controlled hazardous chemicals and served as Initial Hazardous Waste Accumulation Point Manager.
 Selected as Manager based on superior technical knowledge and experience, garnered 100% quality assurance/Internal Audit pass rate on 43 inspections.
 Managed department “Lock Out/Tag Out” Program, Secured Equipment/Energy sources with zero OSHA Safety Incidents.
 Controlled 2K pounds of chemicals with zero defects noted during 2004 inspection.
 Increased tire build output by 33% by creating assembly line tire build system.
EDUCATION & TRAINING
Bachelor of Arts, Environmental Studies, Ashford University, San Diego, CA
Associate Degree, Aircraft Maintenance, Community College of the Air Force, Montgomery, AL
Certificate, Senior Management, Senior Leadership & Management Academy, Las Vegas, NV
Certificate, Leadership & Operational Management, Mid-Level Management Academy, Biloxi, AL
Certificate, Professional Development, First Line Supervisor & Manager School, Las Vegas, NV