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Rudy-Guerra (1)

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Rudy-Guerra (1)

  1. 1. Rudy Guerra Machinist El Monte, CA 91732 - 626-863-0584 Seeking a Machinist position in a team oriented manufacturing environment. Over the years, I have acquired great customer service skills as well as a professional capacity in problem solving, technical, and mechanical aptitude. Im goal oriented and strive to be resourceful and efficient in anything I put my mind to. I work well under pressure and adapt to changes that can occur in the work place. I also have the time management skills which allow me to efficiently perform multiple tasks and meet deadline schedules. Attentive to detail with sharp awareness of omissions/inaccuracies, and prompt to take corrective action. A self-starter and quick study, eager to assume increasing levels of responsibility. WORK EXPERIENCE Customer Service/Technical Support Manager Bolton Tool/ToolotsUS - Industry, CA - October 2015 to May 2016 Customer Service Representative of Bolton Tools in charge of general customer inquiries, Second Chair responsible for Amazon Accounts. Chief Maintenance and Trouble shooting officer for injection mold machine department. General machinist in charge of trouble shooting and repair/maintenance of other machines. Executive assistant officer to the Company Operations Operator for Toolots Inc. responsible for all clerical and executive task delegated by COO. Saw Operator Vescio Threading Co. - Santa Fe Springs, CA - February 2015 to September 2015 Saw operator responsible for the cutting of daily materials according to specified dimensions and tolerances. Responsible for accuiring an inspector approved “first article”, as well as, daily maintenance, operation, and cleanup of two automatic saws. Also responsible for accurate labeling, packaging, and transportation of raw cut material to their appropriate departments via pallet jack or forklift. On occasion required to troubleshoot and fix mechanical issues that arise with the automatic saws. Also served as a back up operator for the Swiss Lathe and CNC Mill Departments per request. Point of Sales Associate Kohl's - San Gabriel, CA - October 2014 to December 2014 Responsibilities Point of Sale Associate responsible for daily merchandise transactions. Required to solicit credit to all customers and process credit applications. Process payments, make adjustments, and customer satisfaction via POS. Also required to do store recovery, restocking and file daily POS reports. Assisting customers with inquires while providing the best customer service possible. General Manager United Tattoo Supply Inc - South El Monte, CA - July 2012 to April 2014 General manager responsible for overseeing daily operations and assigning tasks to other employees. Required to open facility daily and responsible for processing all incoming daily orders. Check for accuracy of payment, billing and shipping information and inventory status. In charge of website order processing. Giving exceptional customer service to all via phone, email or in person. Other responsibilities include Customer satisfaction, education, order packing, processing and shipping via Endicia (Dazzle) and Linnworks.
  2. 2. Setwatch Security Officer Warner Bros. Studio Facilities - Burbank, CA - July 2011 to August 2013 Responsible for providing excellent customer service to both guests and talent on the Warner Brothers Main lot. Also providing a safe and comfortable enviroment for talent and production. Occasionally required to perform other duties, mostly clerical depending on the needs of the studio. Security Officer Security Service Systems - Los Angeles, CA - March 2010 to July 2012 Front desk liason responsible for greeting and assisting residence of a small gated community. Also responsible for answering calls concerning the property and patrolling the property for suspicious behavior and safety hazards. Maintaing detex time managment and being a visual theft deterent as a uniformed armed security officer. Membership Associate/Customer Relations Sam's Club - El Monte, CA - April 2009 to November 2009 Customer service representative responsible for the processing of new members. Assisting current members with membership questions. Handling the inspection and return of all merchandise and processing monetary refunds. Dispatching phone inquiries to their appropriate departments as well as providing quality cutomer service via phone. Data entry and processing of credit sensitive information as well as the issuing of membership identifications and credit cards. Also responsible for being flexable enough to work in several different areas of the store as required. Computer Customer Service/Customer Relations Fry's Electronics - Industry, CA - June 2005 to October 2007 Responsible for providing excellent customer service and satisfaction. Answering phone inquiries regarding store policy. Making inquiries from competitors regarding merchandise. Providing customers with friendly support regarding merchandise. Responsible for the testing and inspection of returned merchandise. Processing refunds and handling of monitary transactions. EDUCATION General Education Pasadena City College - Pasadena, CA August 2012 to Present 905 Hours hands on Machinist Training Certificate Program in Machinist NTMA Training Centers - Santa Fe Springs, CA 2014 to 2015 General Education/ Accounting Rio Hondo Community College Whittier - Whittier, CA August 2003 to December 2004 Mountain View High School El Monte - El Monte, CA June 2002 SKILLS Training in safety procedures, shop theory, blueprint reading, math; Algebra, Geometry, and Trigonometry. Set-up/operation of manual and conventional lathes, mills, grinders, drill press machines, and Bridgeport mill
  3. 3. such as tramming, center finding, edge finding, angle setups using the sine bar and gage blocks, drilling and tapping, and calculating rpm. Engine lathe setup such as calculating speeds and feeds, tapering, knurling, OD/ID threading, and boring. Basic CNC mill & lathe operations, as well as surface grinder setup/operations. AWARDS 4.0 GPA January 2015 4.0 Grade Point Average at NTMA Training Centers Perfect Attendance January 2015 Perfect attendance for all 7 months during my training at NTMA Training Centers CERTIFICATIONS NIMS Certification November 2014 to Present Level One Measurement Materials and Safety Certification ADDITIONAL INFORMATION Spent 2 months Training Overseas in China SKILLS: 45 WPM Word Outlook 10 Key Excel