2. About Us
Candor is one of the fastest growing Umbrella and Payroll providers in the UK offering a range of services for
employers, recruitment agencies and contractors including PAYE Umbrella, Sole Trader, Limited Company,
Outsourced PAYE, Payroll Factoring and a total back office outsourced solution.
Our services are bespoke and are uniquely catered around the individual needs of our clients and contractors.
Our experienced team have over 15 years’ industry knowledge and deliver a service based on quality and
high standards and is suitable for any business from SMEs to large organisations.
Candor is partnered with leading tax specialist consultants Accountax to ensure all our services are 100%
compliant and in line with latest HMRC legislation and regulations, meaning our clients and contractors can be
100% confident in our services and procedures too.
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3. We have a number of strong values which form the foundation of our business:
• Hassle-free – Our streamlined service reduces admin time for our clients
• Efficient – We work hard to ensure that payments are always processed on time
• Accurate – 100% compliant with HMRC legislation
• Quality – We work to the highest standards to guarantee the highest quality
• Flexible – Our services are tailored around our clients & contractors requirements
• People Focussed – Our business is focused around providing the best service for everyone
• Innovative – We invest in the latest technology to deliver an efficient service
Our Values
4. Our Services –
We value each and every one of the agencies we work with and we strive to offer them the best possible
service. There are several benefits for our agencies when working with us.
•Accountax Approved we are 100% compliant with HMRC regulations and AWR legislation
•You will have an assigned Payroll Account Manager who will be your direct point of contact
•Bespoke tailor-made solutions
•No late payment fees
•Confidence that payments are made on time
•We reward loyalty
•Our flexible service means that we can work to any payment schedule required by you.. We can process
5. Benefits for your contractors
•Our services have been designed to be hassle-free and efficient, so contractors
don’t get bogged down with paper work.
•The Candor team work hard to ensure that our contractors get the best service
from us so we have developed a number of benefits for them.
•Claiming legitimate business related expenses such as subsistence, travel,
work equipment and overnight accommodation.
•Compliance- our experienced team will ensure that they are fully compliant with
the latest work related regulations and legislations
•Pension auto-enrolment- we will automatically enrol individuals into a workplace
pension scheme if the criteria is passed.
•Health & Safety and Human Resources support
•Employment status bringing the benefits of Holiday Pay, SSP and
comprehensive Insurance cover
Our Services – Umbrella PAYE
6. What’s the legislation and how does it effect you?
False self-employment
Who carry’s the Risk? Unfortunately the agency does for all Tax and NIC’s
should it be proven that the workers are under Supervision, Direction & Control.
As with any legislation the devil is in the detail –therefore contractual and status
compliance is key.
HMRC reporting requirements
Are you ready? Is your umbrella provider ready?
Another government initiative to help crack down on false self employment tax
avoidance with a target to recoup an estimated £1.9 billion per annum –allows
transparency of parties in the supply chain. HMRC can see which Umbrella
trades with which agency for which contractor.
Agency V Legislation
7. Umbrella “Expenses” – Pending
What effect could this have on agencies and what other options have you
considered? Restrictions on expenses allowable is expected and the use of
overarching contracts reviewed. –Should this force contractors away from the
umbrella product we have a self employment product that is insurance backed
and exempts the Agency of employers NI liability.
Agency V Legislation
8. Key Partnership with Accountax – Contractor Tax and
employment law experts:
Accountax provide:
• Documented and proven experience in advising and defending companies
with employment status challenges.
• Independent Audits – Checks and Controls ensure robust, HMRC
compliant payroll systems in place at Candor
Why choose Candor?
9. • Contractual Compliance – Agency and Contractors have peace of mind in
terms of reducing the risk of a ‘triggered’ investigation by HMRC.
• Finally…….Is it better to run a PSL or let the contractor decide which
Umbrella to use?
• Operating a PSL/ ASL with 2 or 3 HMRC compliant Umbrella companies
would be deemed best practice. If the contractor decides to use an umbrella
of their choosing and then is subject to an employment status investigation
the agency could be responsible for employers NIC and tax.
Why choose Candor?
10. Testimonials
I have worked with Candor for just over 12 months now, they payroll around 50 contractors a
week for us and I couldn’t be happier with the service they provide.
My contractors are very happy with the service as well which is the most important thing for
me. Candor has a fabulous and friendly team, who make my job a lot easier.
I would definitely recommend Candor.
Rachael Roberts - Office Manager, Choice TeachersWe have developed a good working relationship with the team at Candor. They work in
a very professional manner and the payroll process seems to run like clockwork. People
at every level in the business are approachable and very helpful.
Amar Sandhawalia - Director, Fortel
We have worked with Candor payroll for a number of years and they payroll over 300 people a
week for us.
We have a really strong partnership with Candor and have nothing but good feedback from
both our consultants and contractors about their service and they are always on hand if we
have any queries.
We look forward to continuing our partnership in the future.
