1. CURRICULUMN VITAE
COLLINS OUMA WERE
P.O BOX 1, MUTUMBU
+254715 126 465.
Email Address: collinswere2@gmail.com
PERSONAL INFORMATION
MARITAL STATUS : Single
NATIONALITY : Kenyan
NATIONAL ID NO : 27561953
GENDER : Male
DATE OF BIRTH : 1990
LANGUAGE : English, Kiswahili, French
PERSONAL ATTRIBUTES
I am ambitious, self-motivated, trustworthy, and honest, disciplined and focused person who
believes in the best for any situation with available resources.
CAREER OBJECTIVES
 To work in a reputable professional organization, apply my knowledge and skills to add
value to the organization as well as gain and improve on my knowledge and experience
 To work in a competitive environment that gives me a chance to embrace other people’s
effort in achieving a common goal.
 To manifest skills in personal management, time management, priotize activities and
ability to deal with dynamic in the society.
EDUCATION BACKGROUND
YEAR INSTITUTE AWARD
2009- 2013 Maasai Mara University Bachelor of Hotel and Hospitality
Management
(2ND CLASS Honors
Upper Division)
2004-2007 Ambira High School KCSE (B+)
1996-2003 Mutumbu Primary School KCPE (Marks 314)

2. COMPUTER SKILLS AND OTHER AWARDS
 Introduction to Computer
 Ms Windows XP System
 Access,
 Ms-word,
 PowerPoint,
 Excel,
 Email and internet
WORK EXPERIENCE
May-December 2016 : supervisor
Company : Village Park Hotel
Duties : supervising all employees within the hotel
: supervising the general operations of the hotel
: planning and coordinating activities to achieve the required
results
July 2015-March 2016 : customer service
Company : Steers Fast Food Outlet
Duties : serving customers and providing product and service information
: resolving product and service problems by clarifying customer
Complaints
: Identifying and assessing customer needs to achieve satisfaction
: recommend potential products and services to management by
Collecting customer information
May-July 2015 : customer service
Company : Ocean Basket Restaurant
Duties : meeting customer needs
: ensuring customer satisfaction
: promoting the company’s products and services
: acting as a point of contact between customers and the company
Sep - December 2014 : cashier
Company : Maralink Hotel (Narok)
Duties : Take payment in exchange of items sold
: Enter transactions in the cash register and provide

3. Customers with the total bill
: Sort and count currency and coins
: Issue receipts and change to customers
: Ensure management of daily cash accounts
: Maintain periodic sales reports
May –August 2012 : Internship
Company : Valencia Inn (Mombasa)
Departments and Sections
Duties : Food and Beverage Service
: Food production
: House keeping
: Front office operations
May – August 2011 : Internship
Company Kisumu Hotel (Maseno University)
Duties : Oversee that the guests are welcomed and registered into
System.
o Assign appropriate room
o Delegate various duties such as making and confirming
o Reservations
o Collecting and verifying guest payments
o Contacting housekeeping when a complaint arises from the
guest
o Managing daily operations of the front desk by
maintaining equipments and supplies
o Providing Hotel clerks with necessary training and support
o Tracking and posting appropriate food, liquor and other
charges to the guests
o Completing book keeping by conducting nightly financial
audits
o Budgeting and strategic planning
o Checking guests in and out of the Hotel
o : Any other duty delegated by the Hotel manager
SKILLS AND ABILITIES
 Good writing and communicating skills
 Strong interpersonal skills

4.  Fluency and ability to communicate effectively in English, Kiswahili.
 Ability to work under minimum supervision
 Creative and innovative.
 Team worker
 Excellent problem Solving skills
 Good organizational skills
REFEREES
1. Winnie Tubey
Lecturer
Maasai Mara University
P.O Box 861-20500, Narok
Tel. 0720 319 210
2. PhelixOwiti
General Manager
Kisumu Hotel
P o Box 3335-40100
Tel: 2022833
3. Joy Emily Mwendwa
Manager
Valencia Inn (Mombasa)
P.O Box 6359-00100, Nairobi
Tel. 0721 633 652