1. Improving quality across the health system in Leeds
SECURING IMPROVEMENT THROUGH
INNOVATION, CO-PRODUCTION, SYSTEMS
THINKING, AND MEASUREMENT
2. WHAT IS LIQH?
A partnership between the University of Leeds, NHS
Organisations across the city and Leeds City Council
These organisations include:
3. OUR AIM
To secure improvement in quality care in Leeds.
We do this by providing an independent space where health
and care professionals from all organisations across the city
can come together, share expertise and build relationships and
networks to facilitate change across the whole system.
www.leedsqualityhealthcare.org.uk
4. OUR FOCUS IS TO:
Prioritise improvement;
Use accurate, local data to inform evidence based decision
making;
Enable collaborative conversations at system level;
Co-produce service improvement with partners,
patients/service users.
5. OVERVIEW OF THE WHOLE APPROACH
Better Quality
Better Value
through professional
leadership of change
with patients / service
users
Costing and
quality data
Decisions with
patients based on
data
Communities of
Practice across
the city
Professional
Leadership /
Fellowship
Programmes
System
Accountability to
enable change
across the whole
Varying Clinical
Priorities per year
across primary,
secondary, health
and social care
6. HOW DO WE INSTIL CHANGE?
LIQH focuses on three major areas: Systems Context, Co-
production and partnership, and Quality Improvement:
7. 2016: YEAR 3
A REVISED APPROACH: THE IMPROVE CARE MODEL
The IMPROVE CARE Model, developed specifically for LIQH, provides a helical
framework for professional education and healthcare improvement. It takes you
through every stage of developing an improvement project from planning, designing
and testing, through to implementation, evaluation, spread.
8. THE IMPROVE JOURNEY
The IMPROVE journey is clear in its instruction with the
CARE approach prompting the improver to ensure there is
a focus on people throughout every stage of the process.
9. THE LIQH FELLOWSHIP PROGRAMME
The LIQH Fellowship Programme is a nine-month
educational programme that incorporates theoretical
teaching and practical application through the
development of improvement projects.
It includes five educational workshops each designed
around an area of the improvement process, fitting with
the IMPROVE CARE model.
These educational sessions are then explored practically
through five Project Support Clinics, where faculty help
and support the improvement projects developed by LIQH
Fellows.
The whole programme is supported by blended learning
tools and learning workbooks.
The LIQH Fellows are drawn from various healthcare
professionals all with a focus on Primary Care.
10. THE LIQH CORE CONCEPT PROGRAMME
The Core Concepts Programme is a three-
day short course that introduce
participants to the major tenets of LIQH:
Improvement
Co-production
Systems Thinking
The course is specifically designed for
health and social care professionals in
Leeds to helps actively improve the
quality of care.
The programme is highly interactive and
based on adult learning principles.
11. THE LIQH IMPROVE CARE NETWORK
The IMPROVE CARE Network is a network
open to anyone interested in improving quality
of care across Leeds health and social care.
We believe that quality improvement, finance,
informatics, and engagement are interlinked
and interdependent and that the best
outcomes are achieved when professionals
work together.
The Network meets regularly and welcomes
anyone, with little or lots of experience of
improvement.
12. WHAT DOES THIS MEAN FOR LEEDS HEALTHCARE?
LIQH aligns with the focus of Leeds
CCG’s with its emphasis of primary
care and community.
LIQH links into the NHS Five Year
Forward View by supporting NHS staff
in their strive for improvement.
LIQH is also supporting the New
Models of Care project, which is
attempting to improve continuity of
care in the South & East of Leeds.
