2. Who Are We?
Independent not-for-profit organization
Based in Cambridge, Massachusetts.
Officially founded in 1991
Led by Dr. Don Berwick, work began in the
late 1980s
as part of the National Demonstration Project on
Quality Improvement in Health Care
(Photo retrieved from
http://www.ihi.org/educatio
n/ihiopenschool/resources
/pages/profilesinleadershi
pdonberwick.aspx)
3. Why do we have IHI?
We are focused on motivating and building the will for change,
partnering with patients and healthcare professionals to test new
models of care, and ensuring the broadest adoption of best practices
and effective innovations.
We are an institute without walls, and together, we work as a cohesive
unit with, common knowledge, common systems and unconditional
teamwork. In all we do, we adhere to the principle of “all teach, all
learn.”
4. What is our purpose?
● Our vision: Everyone has the best care and health possible.
● Our mission: Improve health and health care worldwide
● Our goal: Build practical improvement capability based on the
science of improvement into every organization, health care
executive, and professional, while driving innovation to dramatically
improve performance at all levels of the health care system.
5. IHI's work is focused in five key areas:
Improvement Capability
Person- and Family-Centered Care
Patient Safety
Triple Aim for Populations
Quality, Cost, and Value
6. IHI Triple Aim
Improving the patient experience of care (including quality and satisfaction);
Improving the health of populations; and
Reducing the per capita cost of health care.
7. IHI Triple Aim
Incorporating Triple Aim
Most systems no one is responsible for all three
measures
Change requires a systematic approach
Adaption scale for local needs
8. IHI Triple Aim
Initial Concepts to Start with:
Focus on Individuals and Families
Redesign of primary care services
Population health management
Cost control platform
System integration and execution
9. Improvement Capability
Building science-based improvement
Arming future doctors and nurses and others preparing for careers in health
care with quality improvement knowledge
Expanding the capability of middle managers and other operational leaders to
guide and support front-line improvement
Providing individuals, professional groups, organizations, and whole systems
with the right “dose” of improvement capability to drive results
10. Courses Offered Through
IHI Open School
An innovative learning community
Free online courses
Virtual Training; In-person Training; Audio Program
Earn certificates
Network with peers and experts
Gain confidence and skills to change healthcare
Quality Improvement, Patient Safety, and other areas
11. Course Information
Courses are broken into digestible, 15- to 40-minute lessons
Designed for busy learners and educators
For a well-rounded introduction to essential concepts, we recommend our
Basic Certificate in Quality and Safety.
12. Course Information
100 = Introductory concepts for all health care audiences
200 = Intermediate concepts and specialized topic areas
300 = Project-based learning
13. Certificate
● Basic Certificate in Quality and Safety
○ The Open School offers a certificate of completion to
learners who complete 13 essential courses:
○ QI 101–105, PS 101–105, TA 101, PFC 101, & L 101
Visit ihi.org/education/ihiopenschool/courses
for more information about Open School
14. References
IHI Home Page. (2016). Retrieved October 25, 2016, from http://www.ihi.org/
Overview. (2016). Institute for Healthcare Improvement. Retrieved October 31,
2016, from
http://www.ihi.org/education/ihiopenschool/Courses/Pages/default.aspx
Editor's Notes
Our work began in the late 1980s as part of the National Demonstration Project on Quality Improvement in Health Care, led by Dr. Don Berwick and a group of visionary individuals committed to redesigning health care into a system without errors, waste, delay, and unsustainable costs
IHI's work is focused in five key areas:
Improvement Capability: Ensuring that improvement science drives our work and that we extend the reach and impact of the improvement community
Person- and Family-Centered Care: Putting the patient and the family at the heart of every decision and empowering them to be genuine partners in their care
Patient Safety: Making care continually safer by reducing harm and preventable mortality
Quality, Cost, and Value: Driving affordability and sustainability through quality improvement
Triple Aim for Populations: Applying integrated approaches to simultaneously improve care, improve population health, and reduce costs per capita. The IHI Triple Aim is a framework developed by the Institute for Healthcare Improvement that describes an approach to optimizing health system performance.
Three dimensions of Triple Aim
Improving the patient experience of care (including quality and satisfaction)
Improving the health of populations
Reducing the per capita cost of health care
identification of target populations; definition of system aims and measures; development of a portfolio of project work that is sufficiently strong to move system-level results, and rapid testing and scale up that is adapted to local needs and conditions. To do this we need to Broaden the role of primary care and empower families and individuals.
Five initial concepts need to be established before change can be started. Focus on individuals and families, primary care needs to be broadened and more available, the population needs to be involved, not just a portion. There needs to be a cost control platform to ensure reduction per capita of healthcare. The system must be integrated into the current system and most importantly be put into action or it has no use.
Goals of Improvement capability. Leading into the IHI Open School slide
