1. Brian J. Laatsch
1070 Laramie Lane SKILLS INVENTORY (608) 754-4230
Janesville, WI 53546 bjlaatsch@yahoo.com
1
Communication:
 Collaborated on teams to accomplish project tasks and goals
 Demonstrated excellent technical writing and oral presentation skills
 Demonstrated focus on customer satisfaction by meeting clients’ needs with timely and
accurate results appropriately framed for the target audience
 Facilitated teams to come to consensus on achieving organization’s objectives
 Led and facilitated user groups to collect system requirements
 Managed projects to accomplish tasks on time and within budget
 Planned for and prepared budgets and funding requests
 Planned tasks and resources for short-term and long-term projects
 Prepared and gave presentations of my recommendations to public sector executives
 Proficient in Microsoft Word, Excel, Access, PowerPoint, Outlook, Project, and Visio
software
 Proofread colleagues’ deliverable documents for public sector clients
 Received 1992 La Follette School of Public Affairs Outstanding Student Research Award
 Received training to be a team leader, facilitator, and manager of group dynamics and
conflict
 Recognized by clients and colleagues for ability to present complex information in
understandable terms
 Routinely analyzed data to inform decision-making processes in the public sector
 Routinely worked in team-oriented, project-based environment
 Routinely used technology regularly to prepare and orally present complex information,
concepts and analytical results in simplified terms to large and small groups
 Worked seamlessly with line workers performing the processes and the project sponsors
 Wrote technical deliverable documents in clear, concise, and grammatically correct terms 
Data Analysis and Performance Improvement:
 Conducted multiple process improvement and business process reengineering sessions
with teams of stakeholders in advance of successful system replacement projects for child
support programs
 Developed expertise in helping organizations integrate records management computer
systems and business processes to improve program performance
 Facilitated and led business process reengineering and continuous process improvement
teams
 Received training on continuous quality improvement; total quality management; leading and
facilitating teams; and managing group dynamics and conflict 
 Planned for and prepared budgets and funding requests
 Proficient in Microsoft Word, Excel, Access, and PowerPoint software
 Received 1992 La Follette School of Public Affairs Outstanding Student Research Award
 Researched policies and regulations to inform and guide recommendations
 Routinely analyzed data to inform decision-making processes in the public sector
 Routinely analyzed data to measure and benchmark performance of public agencies
o Calculated descriptive and inferential statistics using Microsoft Excel and Access
o Constructed data sets in Microsoft Excel and Access files
o Defined problem statement and planned for gathering and analyzing data
o Defined problem statement and planned for gathering and analyzing relevant data
o Prepared expert recommendations based on clients’ needs and analytical results

2. Brian J. Laatsch
1070 Laramie Lane SKILLS INVENTORY (608) 754-4230
Janesville, WI 53546 bjlaatsch@yahoo.com
2
o Presented methodology, analytical results, and recommendations in written documents
and oral presentations to agency executives
 Served as lead business analyst on multiple successful performance improvement and
system replacement projects for state child support programs
Grants Management:
 Prepared and contributed to successful human services grant applications for government
human services agencies, including a Special Improvement Project grant for Milwaukee
County’s Foster Care Court and Department of Child Support Services
 Planned for and prepared budgets and funding requests
 Demonstrated focus on customer satisfaction by meeting grantors’ needs with timely and
accurate periodic updates and final report
 Possess expertise in federal Health and Human Services regulations governing grants
 Possess expertise in planning for and ensuring proper charges to multiple sources of funds,
including formulation of cost allocation plans (CAPs)
Human Resources:
 Hired and supervised direct reports and evaluated their performance
 Mentored, coached, and counseled direct reports; initiated separations of employment
 Kept current in labor laws and regulations (i.e., FLSA, discrimination/harassment, FMLA,
workers compensation)
Organizational Management:
 Facilitated strategic planning sessions with clients
 Demonstrated proficiency in aligning an organization’s policies and regulations, business
procedures, financial management, and performance measurement
 Designed organizational structures to optimize the functionality of new systems
Project Management:
 Demonstrated focus on customer satisfaction by meeting clients’ needs with high quality
services and work products
 Coached, mentored, and supported team members in accomplishing their assigned tasks
 Communicated and coordinated with team members to ensure they understood the scope of
their tasks and deadlines
 Conducted feasibility studies and cost/benefit analyses to determine reasonableness of
replacing or upgrading statewide information management and accounting systems 
 Conducted needs assessments and gap analyses to identify system requirements
 Independently planned and scheduled tasks and resources for short-term and long-term
projects for public sector clients
 Maintained standards to protect personally identifiable information (PII) and protected health
information (PHI) 
 Managed projects and staff to accomplish tasks on time and within budget
 Planned and scheduled tasks and resources for short-term and long-term projects
 Planned for and prepared budgets and funding requests 
 Proficient in Microsoft Office Suite, Project, and Visio software packages
 Routinely worked independently and in team-oriented, project-based environments 
 Worked with monitoring system development life cycle for system projects

3. Brian J. Laatsch
1070 Laramie Lane SKILLS INVENTORY (608) 754-4230
Janesville, WI 53546 bjlaatsch@yahoo.com
3
Technology:
 Certified Project Management Professional (PMP)
 Conducted detailed planning and evaluation exercises for successful projects replacing
statewide records management systems 
 Conducted functional requirements gathering sessions for multiple statewide system
replacement projects
 Conducted multiple continuous process improvement and business process reengineering
sessions in advance of statewide system replacement projects 
 Conducted Needs Assessments, Gap Analyses, Feasibility Studies, and Cost-Benefit
Analyses for successful projects to replace statewide legacy systems 
 Holds Project Management Professional (PMP) certification
 Led and facilitated system requirements gathering sessions
 Managed policy development, system development life cycle, and user training for ongoing
financial management enhancements for Iowa’s legacy child support system
 Managed system development life cycle and user training for ongoing financial management
enhancements for Iowa’s statewide child support records management system
 Prepared project management plans, procurement documents, Implementation Advance
Planning Documents, and Advance Planning Document Updates for large-scale system
replacement projects for states’ child support programs:
o Delaware—replacement system certified in 2016; secured initial federal approval of
project and sustained federal funding throughout
o Nevada—funding request for project included in Governor’s 2018-2019 biennial budget;
secured initial federal approval of project and commitment of federal funding
o New Jersey—sustained federal funding throughout project
o Oregon—replacement system project funded and ongoing; secured initial federal
approval of project and commitment of federal funding
 Proficient in Microsoft Office Suite, Project, and Visio software packages
 Responsible for managing system development life cycle and user training for ongoing
financial management enhancements for Iowa’s statewide child support system
 Served as lead business analyst on multiple technology projects for state clients
 Used Microsoft SharePoint to create and manage repositories of project documentation