In his talk at ScrumDayUA 2019, Luis Goncalves told how to build a learning organization and drive innovation in the existing one. This is also a story of how he built a company that went from zero to 1 million revenue in 1 year using. Luis Gonçalves is a founder and managing director at Evolution4All, a fast-growing management consulting company. Luis spent most of his career helping organisations become more Agile with different roles in different organisations. Luis is able to work with all different layers of the organisation making himself and his company a perfect partner for any organisational transformation. He is dedicated to helping executives to build companies that are able to survive and flourish in any market conditions.

1. Luis Gonçalves |
@lgoncalves1979
evolution4all.com
ORGANISATIONAL
MASTERY
A blueprint for product development excellency

2. Who is Luís Gonçalves

3. Why should you trust this guy

4. ?
How To Translate Strategy
Into Daily Operations
What are
the common problems
that organisations face

5. How Can We Build An
Organisation Where Everyone
Understands How They
Contribute To The Big Picture
And Feel Empowered
?What are
the common problems
that organisations face

6. How can we guarantee that we are always
delivering the most Impactful Work
for the Organisation and its Customers
?What are
the common problems
that organisations face

7. How can we manage change without
struggling and disrupting everyone
?What are
the common problems
that organisations face

8. How can we build an
Organisation that has a
Culture of continuous
Improvement
?What are
the common problems
that organisations face

9. How do we create a culture
where everyone shares
knowledge in a very easy way
?What are
the common problems
that organisations face

10. How Can We Create A Company
That Has Great Capabilities To
Recruit And Retain The Best
Talent
?What are
the common problems
that organisations face

11. How Can We Create A Company That
Continuously Creates Innovative
Products
?What are
the common problems
that organisations face

12. Is it important to solve these issues
Why?

13. We do not need to change, we are very
successful, no one can beat us…
I am sure you have heard…

14. Well I have heard it
for sure, many many times.
Do you remember…

16. “It is not necessary to change.
Survival is not mandatory.”
W. Edwards Deming

17. 88%ARE GONE!!!
FORTUNE 500 FIRMS IN 1955 VS 2014

18. Average Company Lifetime
1920 2007
0
10
20
30
40
50
60
70
80

19. WHAT IS PREVENTING US TO SOLVE ALL THESE ISSUES

20. MINDSET

21. Before We Continue Lets Go Back In The Time

22. 1900’s

23. Organisations Are Built In Functional Silos

24. No Connection Between Company Strategy And Daily Operations
“ What if, and I know this sounds kooky, we communicated with the employees.”

25. No Feedback Mechanism To Understand
How Our Deliveries Impact Our Business Results

26. We Do Not Inspect And Adapt

27. We Do Not Take The Time To Learn And Experiment...

28. We Do Not Share (Teach) Our Knowledge Inside Of Our Organisations...

29. We Are Slaves Of Our Own Backlogs

30. How What Can We Do To Become An Agile And Successful Company?

31. 1Make sure you have a Vision and Mission that everyone connects to
“If you are working on something exciting that you
really care about, you don’t have to be pushed.
The vision pulls you.”
Steve Jobs

32. Make the Goals (Teams) aligned with company Vision

33. Portfolio Management (Very Simple Version)
Epics for the next
3 Months
B
U
SIN
ESS
U
N
IT
2
BUSINESSUNIT1
BUSINESS
UNIT
3
Agile Portfolio Management

34. Select Epics
Agile Portfolio Management
3
Months
4
Weeks
2
Weeks
3 Months: Pick up max. 3 topics
from the backlog
4 Weeks: Select 1 Topic to be
run as experiment
2 Weeks: Check the status,
outcomes will be
Presented to the whole company

35. Objective Key Results

36. Objective Key Results

37. The Ultimate Goal

38. Steve Blank:
4 Steps to the Epiphany
Startup Owners Manual
Eric Reis
The Lean Startup
Experiment
Hypothesis
Make Sure That You Measured What You Delivered
Ideas
Product
Data
Learn Build
Measure

39. How can you start this
in your organisation?

40. Strategy to Day To Day Work

41. 2Build Your Organisation Optimised For Flow

42. Revenue Streams

43. Customer Journey

44. How can you start this
in your organisation?

46. Products (Internal StartUps)

47. 3Work On The System
“95% of the problems in business are system driven
and only 5% are people driven”
by Edwards Deming

48. Let Me Tell You A Story

49. New United Motor Manufacturing
One of the worst factories in the USA
20% of people did not show up on daily basis
Consumption of alcohol and drugs was very high

50. GM and Toyota
85% of the initial work force was re-hired
Extensive TPS training provided
400 trainers sent to USA
600 workers sent to Japan
1 year = least amount of defects and lowest cost of production in whole USA
Less than 3% of people did not show up
Alcohol and drug consumption was drastically reduced

51. Start Doing Agile Retrospectives On The Organisation Level

52. What to Do with those Impediments?

53. Organisation Improvement Board

54. Organisation Improvement Board
We hypothesize by <implementing this change>
We will <solve this problem>
Which will have <these benefits>
as measured by <this measurement>

55. Organisation Improvement Board
Measured by the amount of Opportunities Solved per Month
We Hypothesise
By Creating an Organisational Impediment / Improvement Board
We Will Create Transparency
Which Will allow us to identify possible Improvement Opportunities

56. Organisation Improvement Board
“As a manager, I don’t manage
people, I manage the system.
And I don’t empower our
workers, I empower the
organisation.”
Special thanks for Jurgen Appelo and Happy Melly

57. How can you start this
in your organisation?

58. Organise A List Of Things Slowing You Down

59. 4 Institute Training And Knowledge Sharing On The Job
“We have learned to live in a world of
mistakes and defective products as if
they were necessary to life. It is time to
adopt a new philosophy in America.”
W Edwards Deming

60. System Thinking Training

61. Let Me Tell You Another Story

62. Experimentation Training

63. Mastery
Intrinsic Motivation Training
Purpose
Autonomy

64. Start Communities of Practice

65. Book Club

66. Lunch Talks

67. Coaching - Coding Dojos - MOB Programming

68. Internal Open Space – Skills Marketplace

69. How can you start this
in your organisation?

70. Team
Level
✓Sprint Learning
Sessions
✓Book Club
Organisation
Level
✓Open Spaces
✓Innovation
Sprints
✓Lunch Talks
External
Level
✓Internal MeetUps
✓External MeetUps
& Conferences
✓Skype calls and
Speakers

71. 5 Make Sure That Innovation Is Part Of Your Process

72. Design Thinking
Design
Thinking
Evaluate
Implement
Prototype
Ideation
Define
Discover the
Problem or Need

73. Google Sprint

74. Or Any Other Innovation Methodology

75. How can you start this
in your organisation?

76. Start Small With Few Innovation Sessions

77. So… If We Put All Pieces Together What Is The Outcome?

78. ORGANISATIONAL MASTERY
A Product Development Blueprint That Will Help Companies
Survive And Flourish In Any Market Condition

79. If you think this presentation was about Agile you
lost the whole point, this presentation is about:
Creating a better world by creating
high performing organisations that
people love to work for!

80. https://www.organisationalmastery.com/beta-readers/
Become A Beta Reader

81. THANK YOU
Luis Gonçalves | @lgoncalves1979
evolution4all.com
https://www.organisationalmastery.com/beta-readers/