Bradley Barnes Seeking Customer Service Role With Audio Video Experience
1. BRADLEY BARNES
8040 S Wildwood Drive Apt 202, Oak Creek, WI 53154 | H: 4143199252 | C: 4144396465 |
bradlbarnes@yahoo.com
Summary
Loyal and dedicated with a great deal of experience and knowledge in Customer Service,
Management in Hospitality, and Sales and Marketing. Seeking a position where I can develop and
excel while giving the best to an employer.
Highlights
Audio and Video Technology MS Office
Contract Management and Negotiations Proposal Writing
Customer Service Facilitating Meetings
Accomplishments
Increased IMAX Revenue by $300,000 a year by developing and implementing the installation of
new projection equipment, and concession stand. Perform equipment repair, up-sold equipment and
services as Audio/Visual Manager at the Wyndham Hotel.
Experience
General Laborer 10/2014 to Current
Labor Ready and Seek Staffing
perform duties to the best of my ability.
Excel at every opportunity.
Present the best of myself and the staffing agency.
Jr Sales Manager 06/2014 to 10/2014
360 Milwaukee Brookfield, WI
Plan out sales territory for the sales agents
Assign specific routes for each agent
Receive and process credit card payments
Train new employees in the presentation of their pitch
Audio Visual Technician 9/2011 to 10/2012
American Audio Visual Center Milwaukee, WI
Set-up and tear down audio/visual equipment
Provide service as an on-site technician
Insert equipment needs in the daily work order
Provide excellent customer service
Audio/Visual Director 01/2008 to 08/2008
Wyndham Airport and Convention Center Milwaukee, WI
Set-up and operate audio/visual equipment for high profile meetings that include: Harley-Davidson,
United Steel Workers of America, Prader-Willi Association and many others for the 3rd largest hotel
in Wisconsin
Repair and purchase AV equipment
Work closely with the Sales Department to meet and exceed client needs
Assist the IT Department in the maintenance or the hotel wireless network
Work as part of the Food and Beverage Department, and occasionally supervise F&B staff.
2. Front Desk Agent 10/2004 to 01/2008
Wyndham Airport Hotel and Convention Center Milwaukee, WI
Check in and process the hotel guests
Process daily payments
Negotiate rates with incoming guests
Input wake-up calls
Route maintenance and room service staff to problem areas
IMAX Theater Operations Manager
Milwaukee Public Museum 01/2000 to 05/2007
Milwaukee,WI
Manage all aspects of the IMAX Theater
Negotiate film contracts
Schedule quarterly preventative maintenance
Train ushers and the projection staff
Assemble IMAX Films for presentation
Write and Implement a million dollar theater upgrade program to include new state of the art
projection
equipment, audio reproducers, and concession area
Write and present reviews for each employee
Hired and interviewed each new employee
Give public talks to school groups about IMAX Technology
IMAX Theater Assistant Manager 09/1996 to 01/2000
Civic Theater Group Milwaukee, WI
Assemble new IMAX films for viewing
Perform maintenance on the IMAX projection equipment
Write usher schedules
Second in command of the IMAX Theater
Education
Associate of Applied Science: Audio Video Production
Southern Ohio College, Cincinnati, OH
2.93 GPA, 3-times named to the Presidents List; 2-times named to Deans List.